Afternoon Tea at the Brown Palace

Review summary

1. KG

   KatieG

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A delightful afternoon tea! Great ambiance for Christmas season.. All the staff were attentive and took great care of us. I asked for a table away from the piano and hostess went out of her way to find a quieter table for us! Our server from Moldavia was delightful. The food was delicious and plenty of choices. The tea was hot and topped up with hot water frequently. My one complaint would be that there was only one pot of tea per person -I would like to have had a few more to try. I should have asked for more as I think they have given it to me!
   

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2. S

   Sophie-Marie

   Denver

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   The Brown Palace afternoon tea was very disappointing…not up to prior experience. I have frequented several Teas at very prestigious establishments…this experience was poorly executed. Table was not set appropriately…no tea strainer mentioned it to server…no response had to share with another guest. Flatware wasn’t consistent for our table. Food was marginal at best. Very noisy couldn’t hear the pianist. Server stated could only split the check for three cards…seriously. Noted on reservation that this was a special event…no recognition by hostess or server. The experience is not worth the high cost! You’re better off going to your favorite breakfast/lunch spot…save your $$ for a place that is worth the high price!
   

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3. J

   Janice

   Denver

   32 reviews

   vip
   5.0

   32 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Christmas Tea for the 6th year and was again extremely pleased. Food, service and elegant setting makes this a very special experience. My 3 year old granddaughter went this year and the staff was lovely to her and made her feel very grown up and welcome. Look forward to next year.
   

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4. C

   Cristie

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tea at The Brown Palace is truly special. During the holidays it’s even more so.
   

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5. M

   Melissa

   Orange County

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect and wonderful!! Will be a new tradition each Christmas!!
   

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6. S

   Sandra

   Denver

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The Brown Palace once an icon has lived up to the latest reviews of decline in every way shape and form. Dirty bathrooms, substandard food that doesn’t come close to the past years. The only reason I gave a two star rating was the tea and the staff whom try very hard to give above average service but are clearly stifled by a sinking ship….so sad.
   

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7. J

   Janell

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   I’ve had tea at the Brown Palace many times and the holiday tea is always extra special with the beautiful crystal chandelier and Christmas decor but I felt that this time was less than expected. The service was meh and the food not as good as I’ve had in prior years. The scones weren’t very good (a bit dry and lacked flavor which was surprising) and the deserts ok but not great. The layered petite cake desert was also dry, so I left feeling flat on the quality of food. The server was trying to rush us- we were a table of 4 and pushed out with the check in 45-50 minutes. For the overall experience, quality of food and time I was able to spend with my party, I’ll opt to spend my money elsewhere or do at home next time. Tab was $324 and with tip we we just under $400 for a lack luster experience.
   

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8. K

   Katie

   Denver

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   We go to Christmas Tea every year. This was the first time I had made reservations at the Brown Palace. I was very disappointed. It is the first tea that I have ever felt ignored by the staff. They were late on our reservation, once we were sat we were not greeted for nearly 10 minutes, we ordered food and tea came 10 minutes later. We never had waters refilled. Ever. As far the food, it was fine. For $75 a piece, I would have expected something more grand. At the other Christmas Teas attended it has always been served - scones, savory and the dessert at the end. They bring it all together. It is a poorly oiled machine. It is loud and chaotic. The final straw was someone vacuuming around our table. The thought is there, maybe a memory of what it was....but it is gone. We will not be back
   

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9. OT

   OpenTable Diner

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautifully decorated, nice holiday tradition. Pricey but worth it. Great experience and our teens really enjoyed it!
   

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10. B

    Breanna

    Denver

    1 review

    4.0

    1 review

    Dined 5 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Beautiful food and ambiance! Not their usually level of service during a busy Christmas season.
    

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