Alexandra's at Turf Valley

Review summary

1. m

   mbh12mbh VIP

   Baltimore22 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   I am a long time patron (over 15 years). Some menu options have changed but the waitress was good enough to have the kitchen make an item no longer on the menu.
   

   Alexandra's at Turf ValleyResponded 2 days ago

   Thank you for your continued patronage through the years. We are happy the waitress was able to help you out and we look forward to seeing you again soon.
   

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2. AN

   AmandaN

   Baltimore5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great and waiter was very good! Manager came and checked on us as well!
   

   Alexandra's at Turf ValleyResponded 2 days ago

   Thank you for your review. We are glad you enjoyed the food and service. We hope you visit again.
   

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3. D

   Dawn

   Washington DC1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   The hostess was very rude both on the phone and upon our arrival. Luckily our waitress was very pleasant. Though the restaurant was not busy it took forever for our food to come out and we were late for our event. We had only ordered a few appetizers - brisket nachos & crab toast. When the food finally arrived all the food was cold and the quality was poor.
   

   Alexandra's at Turf ValleyResponded on March 5, 2025

   Thank you for your feedback. I apologize that hostess was not pleasant and food did not meet your standards. I will share your feedback with our management team to address your concerns. We hope you will give us another opportunity to provide an improved experience.
   

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4. OT

   OpenTable Diner

   Baltimore3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Alex was an amazing server. Attentive and knowledgeable
   

   Alexandra's at Turf ValleyResponded on March 5, 2025

   Thank you for your review. We are glad you enjoyed the great service. We hope you visit again.
   

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5. S

   Shayne VIP

   Colombia15 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The service was extremely slow. We waited at least 40 minutes for our order.
   

   Alexandra's at Turf ValleyResponded on February 18, 2025

   Thank you for your feedback. I apologize that it took a long time to receive your order. I will share your feedback with our management team. We hope you visit again for an improved experience.
   

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6. V

   Vanessa

   Baltimore2 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious, took a long time to get (about 40 mins for breakfast foods) but they just started serving brunch and were very busy, full restaurant and 2 parties.
   

   Alexandra's at Turf ValleyResponded on February 18, 2025

   Thank you for your review. We are glad you enjoyed the delicious food. I apologize that it took some time, and I will share with our management team. We hope you visit again!
   

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7. V

   Vanessa

   Baltimore2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was delicious and everyone was courteous, food came out quickly and correct.
   

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   Alexandra's at Turf ValleyResponded on February 18, 2025

   Thank you for your review. We are glad the food was delicious, and that staff was courteous. We hope you visit again.
   

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8. J

   Julie

   Baltimore7 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was good, drinks were delicious! Waitress was wonderful!
   

   Alexandra's at Turf ValleyResponded on February 18, 2025

   Thank you for your review. We are pleased that you enjoyed the food, drinks and service. We hope you visit again.
   

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9. M

   Michelle

   Washington DC15 reviews

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food, good and friendly service in a nice ambiance; we went during RW. As starters, we had tacos and nachos, which were delicious. For the main course, we had rockfish and steak, cooked to perfection! For dessert, the apple crisp and the cake duo, both were yummy! we will be back again
   

   Alexandra's at Turf ValleyResponded on February 4, 2025

   Thank you for your review. We are delighted that you had a great dinner during Restaurant Week. It sounds like all the food you tried was delicious and we look forward to seeing you again soon!
   

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10. OT

    OpenTable Diner

    Pittsburgh3 reviews

    3.0

    Dined on January 24, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    We went for restaurant week. The crab toast took about 30 minutes and all 3 were burnt. The crab cake was fine, the apple crisp was more like apple oatmeal. The waiter was fine, it just took forever to get our food. My brother in law asked for a second ice tea… he had to remind the waiter . It’s average at best at fine dining prices.
    

    Alexandra's at Turf ValleyResponded on February 4, 2025

    Thank you for your feedback about Restaurant Week. I am sorry to hear that we fell short in service and some food items. We are glad you enjoyed the crab cake. I will share all your feedback with our management team to correct these issues. We hope you will give us another opportunity to provide an improved experience.
    

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