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Alux Restaurante, Playa del Carmen, ROO
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Alux Restaurante

MXN500 and over
Contemporary Mexican
A photo of Alux Restaurante restaurant

Alux Restaurante

4.4
MXN500 and over
Contemporary Mexican
Playa del Carmen / Riviera Maya

Make a reservation

2 people
7:00 PM
Booked 35 times today
Experiences are available.
  • Good for special occasions
  • Romantic
  • Great for creative cocktails
Alux is a restaurant inside a natural cave. A unique place to enjoy a magical evening. The creation and formation of the cave is ancient. In this environment of true underground palaces decorated with unique stalactites and stalagmites you can enjoy a natural spectacle. With a capacity of more than 250 guests, our cavern has various environments designed for you to enjoy your stay to the fullest, all accompanied by our haute cuisine and mixology that distinguishes us in this region of the Riviera Maya.

Service only for dinners. À la carte service. Entry with reservation. Dress Code: Smart Casual. Kitchen closes at 11:00 pm. Payments are accepted with Cash, Credit and Debit Card AMEX, MasterCard and Visa. Children welcome. Smoking area. There is no corkage.

Minimum consumption $1,000.00 pesos per person.

Why they're an Icon

From the OpenTable editors: This hidden gem in a millennia-old cavern brings you a magical and unique culinary experience. Beneath the stalactites, the restaurant features a high-end menu based on sustainable fishing and Caribbean dishes. Among the highlights is a golden tomahawk steak covered in 24-karat gold leaves. The romantically lit interiors invite you to relax while sipping mezcal or tequila cocktails. Complete your visit with a tasting of three mezcals from the Montelobos house.

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN500 and over
  • Cuisines
    Contemporary Mexican, Mexican, Regional Mexican
  • Hours of operation
    Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    984 206 1401
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Neighborhood
    Playa del Carmen / Riviera Maya
  • Cross street
    Av.65 y Av.70
  • Parking details
    Street Parking
  • Entertainment
    Disfrute todos los jueves de nuestro entretenimiento en vivo y los viernes de música romántica en vivo.Para eventos privados, bodas, grupos de incentivos, etc contamos con una amplia variedad de entretenimientos.
  • Additional
    Cocktails, Entertainment, Full Bar, Non-Smoking, Private Room, Wine

Experiences

  • GALA DINNER - NEW YEAR / CENA DE GALA - AÑO NUEVO

    MX$500.00 per person

    Prepaid

    Dec 31, 2024 only
    Say goodbye to the year and toast to a future full of success in an unforgettable evening. Enjoy a high-end culinary experience with live entertainment in an elegant setting, crafted to celebrate and share unique moments. To secure your reservation, a $500 MXN deposit per person is required (the total price is $2,800). One of our team members will contact you to confirm the final details. Book now and be part of this magical night of celebration and good wishes.✨ 🎉🥂 Happy New Year! 🎉🥂
    GALA DINNER - NEW YEAR / CENA DE GALA - AÑO NUEVO Photo
  • Privates & Romantics Vaults

    MX$1,045.00 per party

    Multiple dates available
    If you are celebrating something special, we have different VIP spots where you can have an incredible dinner, with personalized service, and some rose petals around you to make your experience even more unique... Text us for more information, check availability and ask for the additional services! (The VIP vaults has a extra cost) Phone / Whatsapp: +52 984 158 3840 / Alux Reservations
    Privates & Romantics Vaults Photo

What 1,994 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.7Ambience
  • 4Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Gluten-free-friendly

  • Cancun / Riviera Maya

    Great for creative cocktails

  • Cancun / Riviera Maya

    Neighborhood gem

  • Cancun / Riviera Maya

    Most Booked

  • Playa del Carmen / Riviera Maya

    Good for groups

  • Playa del Carmen / Riviera Maya

    Great for creative cocktails

  • Playa del Carmen / Riviera Maya

    Healthy

  • Playa del Carmen / Riviera Maya

    Neighborhood gem

  • Playa del Carmen / Riviera Maya

    Romantic

  • Playa del Carmen / Riviera Maya

    Good for special occasions

  • Playa del Carmen / Riviera Maya

    Lively

  • Playa del Carmen / Riviera Maya

    Most Booked

Review summary

AI-generated from verified diner reviews
Alux Restaurante offers a "once in a lifetime dining experience" with its unique cave setting, providing a "beautiful atmosphere" perfect for special occasions. The creative cocktails and diverse menu are highlights, although some find the prices steep. Service is often praised, with memorable servers enhancing the enchanting ambiance.

1,994 Reviews
  1. Eunice

    Saskatoon

    4 reviews

    3.0

    4 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Everything was just ok. Service was terrible even tho there was lots of staff “hanging around” and it was a quiet Sunday evening. Fish dish arrived ice cold. Super expensive for small portions and very expensive drinks..all were over $400 pesos each. Two cocktails and one soda ordered…took over 20 minutes to arrive and all arrived separately. Not recommended. Ambience is good but noisy AC units.
    Alux RestauranteResponded 1 day ago
    We sincerely apologize for the disappointing experience you had with us. 🙏 Your feedback is very important, and we’re truly sorry for the delays in service and the issues with your dish. This does not reflect the standard we strive for, and we will address these concerns with our team to ensure improvements. Thank you for bringing this to our attention and for visiting us. We hope you’ll give us another chance in the future to provide a much better experience. 🌟

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  2. Angel

    Orlando

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience here at this restaurant! Went for my girlfriend’s birthday and she loved it! Our server eduardo did a great job and we will definitely recommend this place!
    Alux RestauranteResponded 1 day ago
    Thank you so much for celebrating with us! 🎉💖 We’re thrilled your girlfriend loved her birthday dinner, and Eduardo will be so happy to hear your kind words! 😊✨ Can’t wait to welcome you back soon! 🥂🎂

    Is this helpful?

  3. Stephen

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our first time dining at Alux. This was a very unique, special experience. Very attentive, friendly service (Thank you, Erick). Food was delicious. Good drink menu. But the real payoff is the atmosphere. Pull up out front, walk down some steps, and enter into a beautiful underground cave. It's a completely unexpected environment. Perfect for a romantic dinner, celebration, special occasion, or just dinner with friends. Sit in the main dining area, or ask for one of multiple private areas. Be sure to take a walk around to experience the whole cave. It'll be a dinner to remember.
    Alux RestauranteResponded 1 day ago
    Thank you so much for your wonderful review! 😊✨ We’re thrilled you enjoyed the unique atmosphere, delicious food, and Erick’s attentive service. 🥂🌟 Exploring the cave truly makes it unforgettable, and we’re so happy to have been part of your special experience. Hope to see you again soon! 🐚💖

    Is this helpful?

  4. STEPHANIE

    Houston

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and drinks. The service was a little slow.
    Alux RestauranteResponded 1 day ago
    Thank you so much!🥂💖

    Is this helpful?

  5. Mara

    Cancun

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Recibimos una excelente atención, la comida y la bebida recomendable, vale la pena
    Alux RestauranteResponded 1 day ago
    ¡Muchas gracias! Esperamos su visita muy pronto nuevamente🥂💖

    Is this helpful?

  6. Juan

    Cancun

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Muy buen lugar, ideal para una cena romántica o con amigos. Es un lugar para platicar ya que no es muy ruidoso. Cuenta con mesas privadas en cuevas. La comida está ok, pero sube mucho los precios, precio-calidad 2.5/5. La jarra de clericot está en $2.2k porque ellos escogen el vino y te dan uno caro. La hamburguesa en $580 y no es la mejor. La propina no la incluye pero al momento de pagar y te piden agregar propina, el mesero desde un inicio sugiere 15% o 20%.
    Alux RestauranteResponded 1 day ago
    ¡Gracias por tu visita y por compartir tu opinión! 😊 Nos alegra saber que disfrutaste del ambiente y de las mesas privadas en las cuevas. 🏞️ Lamentamos que algunos aspectos no hayan sido de tu total agrado, y tomamos en cuenta tus comentarios para seguir mejorando. ¡Esperamos verte pronto nuevamente! 🌟

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  7. Chris

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Incredible, went for the caves and cenotes and can say it did not disappoint. The good and service was excellent (we had steak and lobster). Very very magically. Would highly they recommended!
    Alux RestauranteResponded 1 day ago
    Thank you so much for your amazing review! 😊✨ We’re so glad to hear that the caves and cenotes lived up to your expectations and that you enjoyed the steak and lobster! 🥩🦞 It truly is a magical experience, and we’re thrilled that you had such a great time. 🌟 Thank you for the high recommendation, and we can’t wait to welcome you back soon! 🥂💖

    Is this helpful?

  8. Gabriela

    Cancun

    1 review

    5.0

    1 review

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lugar hermoso, comida y bebida muy buenas, lo mejor la atención del personal, en especial Karla, es excelente!
    Alux RestauranteResponded 1 day ago
    ¡Muchísimas gracias por tu increíble comentario! 🌟😊 Nos alegra mucho saber que disfrutaste del lugar, la comida y la bebida. ¡Y qué alegría saber que Karla hizo que tu experiencia fuera aún mejor! 🙌💖 Ella estará muy feliz de saberlo. Esperamos verte de nuevo muy pronto para seguir ofreciéndote momentos especiales. 🥂✨

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  9. Eduardo

    Cancun

    1 review

    5.0

    1 review

    Dined on November 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Un experiencia increíble, precio aceptable, atención cordial, impecable. Totalmente recomendable, una experiencia que no se pueden perder
    Alux RestauranteResponded 1 day ago
    ¡Muchas gracias por tu increíble comentario! 😊✨ Nos alegra mucho que hayas disfrutado de la experiencia. ¡Esperamos verte pronto nuevamente! 🥂💖

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  10. Cameron

    Cancun

    1 review

    5.0

    1 review

    Dined on November 19, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    It was my 60th birthday and 10 year wedding anniversary. We were treated like royalty. They also provided extras for our occasion. Serving personnel spoke English and were very friendly. Atmosphere was fantastic, food was very good. We spent an extra half an hour walking around through the cavern.
    Alux RestauranteResponded 1 day ago
    Happy belated birthday and anniversary! 🎉💖 We’re so honored that you chose to celebrate such special milestones with us! 🥂👑 We’re thrilled you felt treated like royalty and enjoyed the atmosphere, food, and extra touches for your occasion. ✨ Thank you for taking the time to explore the cavern—it’s such a magical experience! 🌟 We look forward to welcoming you back for even more unforgettable memories! 🎂🥳

    Is this helpful?

FAQs

Alux Restaurante is rated 4.4 stars by 1994 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

A photo of Alux Restaurante restaurant

Alux Restaurante

4.4
MXN500 and over
Contemporary Mexican
Playa del Carmen / Riviera Maya

Make a reservation

2 people
7:00 PM
Booked 35 times today
Experiences are available.
Google Map for Alux Restaurante

Av. Benito Juarez Garcia 217, -2, Playa del Carmen, ROO 77710

Additional information

  • Cross street
    Av.65 y Av.70
  • Neighborhood
    Playa del Carmen / Riviera Maya
  • Hours of operation
    Dinner Daily 6:00 pm–11:00 pm
  • Price
    MXN500 and over
  • Cuisines
    Contemporary Mexican, Mexican, Regional Mexican
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street Parking
  • Payment options
    AMEX, Mastercard, Visa
  • Entertainment
    Disfrute todos los jueves de nuestro entretenimiento en vivo y los viernes de música romántica en vivo.Para eventos privados, bodas, grupos de incentivos, etc contamos con una amplia variedad de entretenimientos.
  • Additional
    Cocktails, Entertainment, Full Bar, Non-Smoking, Private Room, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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