Arthur's Steakhouse

Review summary

1. G

   Ginger

   Unspecified2 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The food was average, the service was excellent, the noise level was so high ( this was before the live music), it was hard to speak to those at my table. However, after dinner, we went over to the bar where a band was playing and people were dancing. The band was great and the bar area was packed. We had a great time.
   

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2. J

   Jay

   Central Texas2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful restaurant with excellent food, service, and ambience! Also great entertainment for dancing afterwards.
   

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3. L

   Lisa

   Dallas1 review

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service and food is normally very good. This visit we tried the mini wellingtons and they were burnt black on the bottom. Therefore the meat was very well done and dry. The waiter took care of it right away but surprised it left the kitchen that way. We love moving over to the bar area to enjoy the live music and dancing. Overall great and we will continue to go back,
   

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4. PH

   PeterH VIP

   Phoenix5 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic spot for a business dinner. Everything about it was spot on. Folks from out of town (NY) even complemented the chef on how well the steak was done.
   

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5. S

   Sharon

   Dallas15 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was wonderful! I had scallops & they were simpley delicious!
   

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6. T

   Thaddeus

   Dallas2 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place... Great people.. Great service... Great food..
   

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7. A

   Alex VIP

   Dallas14 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Disappointed by the service and ambiance; the food was as usual quite good. Let me start with ambiance. I specifically requested a private booth. Upon arrival, we were shown a table in the servers traffic zone with an adjacent table less than 3 feet away. It was clear from the start that the restaurant of low on servers. Our server was mediocre, at best; lacking friendly personality and quite run down with other tasks. Not only did he neglect to bring the ordered salad to the table, I found a charge for it on my bill. I have been coming to Arthur’s for 2 decades; this was the first time I had such a negative experience.
   

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8. R

   Robert

   San Antonio4 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time here. Great overall experience. We will be back soon.
   

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9. A

   Anthony

   Dallas1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had an 8:30 reservation but was not seated until 9:30 because the establishment was overbooked. Front desk attendant was nice but overwhelmed. She started sitting groups without reservations because she lost track of who was who. Once seated, our waitress didn’t really have a clue of her role. It was like it was her first day on the job. Didn’t know the menu, no wine or cocktail knowledge. She ended up bringing the wrong bottle of wine to the table. Waited an hour for food to be delivered and steaks were severely undercooked. Ordered medium well, but got medium at best. No seasoning on sides. Was a clear rush job. A $300 rush job. Will not be back. Much better steakhouse locations in the area. Ruined Valentines Day. Needs to do a much better job of booking and forecasting busy special occasion days.
   

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10. R

    Ron

    Dallas4 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic ambiance. It was Valentine’s Day so it was a little crowded and a little noisy from the band but overall an outstanding place for a romantic evening.
    

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