Benchmark

Benchmark reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Patrick

   Toronto2 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Up until today, our experience at the benchmark was overwhelmingly positive. Today was my worst experience at this facility. Main entrée was served lukewarm. Waiter didn’t have a clue what he was doing and had to be reminded several times by us on items he was missing. Other staff members and supervisors had to step in for him to make it right. Head chef seen on camera has to work on some hygiene issues that were noted privately to the restaurant. We will not be back.
   

   BenchmarkResponded 4 days ago

   Hello Patrick, Thank you so much for your review and feedback. It is really important for us and our students as we also teach them the value of feedback and acting on issues brought up by our guests. We are really sorry that you did not enjoy your time in Benchmark. Our students work very hard to make sure our guests are taking care of but, as you can expect from a teaching restaurant, they are always learning. In fact, your visit happened on their Week 2 in the term. They are still getting used to the concept of service, reading menus and the importance of timing. Many have never carried a tray before or poured coffee tableside. In due time and with instruction, they get more confident and skilled. Thank you for coming to support and we hope you change your mind about coming back.
   

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2. M

   Mary

   Toronto1 review

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful variations in taste on each plate. Artfully presented. Overall great experience
   

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3. K

   Karen

   Toronto1 review

   5.0

   Dined on May 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent, the presentation was pleasing to the eye. The service was excellent and interesting as we got to see first hand the process of teaching the students how to offer excellent service to customers. Overall, a most enjoyable dining experience.
   

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4. C

   Caroline

   Toronto41 reviews

   4.0

   Dined on May 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We were served by many first-time servers and they were pleasant and willing to learn. There was a graduate accompanying the first-timer so they can be helped and mentored. Food were plated beautifully. We ordered the pre-fixed 3 course lunch. The only negative is the duck confit is a bit too salty. We had a 9 year old girl with us and the kitchen made her a pasta with butter sauce and freshly shredded Parmesan cheese. It's good that the venue offers culinary college students real life experience in cooking and serving.
   

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5. J

   Jan

   Toronto1 review

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My companion had earlier arrived from France, where he lives, and even he was most impressed! Bravo!
   

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6. p

   phyllis

   Toronto2 reviews

   3.0

   Dined on April 23, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   There were 4 of us for lunch 3 of us ordered the salmon,,which was over cooked. I was disappointed with the meal.
   

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7. M

   Mike

   Toronto2 reviews

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service. Our waitress was wonderful.
   

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8. b

   brian

   Toronto1 review

   4.0

   Dined on April 8, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   My wife found the chicken supreme entre, way, too salty. The warm mushroom salad , and the chocolate opera cake were good. The hard, clarified butter on the trout was confusing, and it was not explained on how to eat it, or what it was. The service was slow.
   

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9. A

   AD

   Toronto5 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing from beginning to end, we enjoy our time here 😊
   

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10. S

    Sandra

    Toronto2 reviews

    5.0

    Dined on April 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really enjoyed the experience. Food was delicious. Room had nice ambience and music.
    

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