Benihana - Anaheim, CA

Review summary

1. B

   Bertha

   Las Vegas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Our table air vent was not working. It was extremely smoky and most of our food was overcooked or slightly burnt. Servers and chef were very nice and helpful. Not our best meal at Benihana’s.
   

   Is this helpful?

   Report
2. M

   Maria

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love coming here. This is the only location I come to and have celebrated birthdays, anniversary and now celebrated my first holiday yes the wait time is a lil long but so worth it. The drinks and cocktails are amazing. Will always recommend 😇
   

   Is this helpful?

   Report
3. J

   Julie

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They food and service was great. We loved the chef who cooked for us. Will go back soon.
   

   Is this helpful?

   Report
4. b

   bianca

   Orange County

   2 reviews

   vip
   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was not comparable to what you pay for. Server left, without explanation at the end. Charged incorrectly, new server showed up and seemed annoyed at taking over. It was just not the best experience.
   

   Is this helpful?

   Report
5. B

   Bryan

   Las Vegas

   4 reviews

   vip
   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adrian the chef was amazing. Waitress was amazing as well. Excellent service at Benihana in Anaheim unlike the horrible service we received in Ontario last month. Looks like Benihana in Anaheim will be our go to spot.
   

   Is this helpful?

   Report
6. R

   Ross

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our chef (Kevin) and server (Emily) were both outstanding!
   

   Benihana - Anaheim, CAResponded 2 days ago

   Hey Ross! Thanks for visiting us at Benihana - Anaheim! We're thrilled to hear that you had an outstanding experience with our chef and server. We strive to provide excellent service and it's wonderful to know that we hit the mark for you. We noticed that you rated our value a bit lower and we're always looking to improve. We appreciate your feedback and hope to see you again soon!
   

   Is this helpful?

   Report
7. E

   Earl

   Los Angeles

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   Loved the service. The only complaint I have is the food was devoid of seasoning which I attribute to the chef. The chef was a great person but needs a bit of more time to truly be the best he will eventually become.
   

   Benihana - Anaheim, CAResponded 2 days ago

   Hi Earl! We're thrilled to hear that you enjoyed our service at Benihana - Anaheim. We appreciate your feedback and your candidness. We're always looking for ways to improve and your insights help us do just that. We're sorry to hear that our food didn't meet your expectations. We always aim to deliver a great experience and your comments will help us to do just that. We look forward to serving you again soon. Best regards, The Management Team
   

   Is this helpful?

   Report
8. D

   Dorothy

   Orange County

   11 reviews

   vip
   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a terrific dinner. The food was incredible as usual.
   

   Benihana - Anaheim, CAResponded 4 days ago

   Hey Dorothy! Thanks for the feedback! We're thrilled to hear that you had a terrific dinner at Benihana - Anaheim. Your kind words about our food and service are greatly appreciated. We noticed that you rated our service a bit lower and we're always looking for ways to improve. We hope to serve you again soon!
   

   Is this helpful?

   Report
9. P

   Pedro

   Baja California

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   No vi la necesidad de hacer reservacion con Open Table, porque llegamos 5 min de la hora indicada y nos pasaron a mesa 1 hr despues de llegar!!!!...Aunado a eso tardaron mas paa atendernos, en REsumn estuvimos 3:45 hrs en el lugar, ademas de que en la cuenta estaban cobrando algo que no comimos......literal funimos los ultimos en salir del restauraNt!!!!.. nOS TOCO MUY MAL ESE DIA CON ELLOS. PESIMO SERVICIO DE LAS HOSTESS>>>>
   

   Benihana - Anaheim, CAResponded 3 days ago

   Hola, Pedro! Lamentamos que te hayas llevado una mala impresión, nos gustaría otra oportunidad para ganar tu confianza, por favor envíanos un mensaje por nuestra página web en la sección "Contact Us" para obtener tu información de contacto. Gracias!
   

   Is this helpful?

   Report
10. A

    Angelina

    Orange County

    6 reviews

    5.0

    6 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Josue was such a wonderful chef. The food was amazing.
    

    Benihana - Anaheim, CAResponded 5 days ago

    Hello Lina, Thank you so much for your wonderful review and for giving us a perfect rating! We're thrilled to hear that you had a great experience with our chefs. We strive to provide amazing food and service to all our guests. We're glad that we could make your dining experience a memorable one. We appreciate your support and look forward to serving you again soon. Best regards, The Management Team at Benihana - Anaheim
    

    Is this helpful?

    Report