Benihana - Anaheim, CA

Review summary

1. J

   Jorge

   Orange County

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   They made us wait until the whole party arrived, which really made no sense as of then why they accept reservations. The restaurant was overly loud and talking was difficult. They also pick up plates without asking, like my salad which wasn’t finished yet. The food was delicious, but overall the experience wasn’t so pleasant.
   

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2. J

   Jamie

   Palm Springs

   7 reviews

   2.0

   7 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   The wait time with a reservation was terrible. The food was very good. It appeared they were understaffed with chefs and servers.
   

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3. L

   Lane

   Dallas

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   8:00 pm reservation, but we didn't eat until 10 pm. They were overbooked and running 45 min late. We sat at the table for an hour and 15 min before we had our entrée. Everyone was hangry by the time we ate.
   

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4. OT

   OpenTable Diner

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   One of the best nights I've had there. The food was so fresh and so delicious tonight. Our Chef Kevin was fantastic and our servers were awesome.
   

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5. L

   Lauren

   Los Angeles

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Staff are very friendly and quick. Only cons are the prices have gone up considerably and the protein portions are smaller than last visit. Our super thin steaks requested as medium turned out very well done.
   

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6. A

   Anthony

   Orange County

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience. Mark, our chef, was great. Super funny and animated. Only thing was there was al girl Checking us in and she was a bit rude. She asked us to wait on the wall and we went on the other side of the wall because it was too full and she said “ I told you to stand over here” . I get it she’s busy?but there is a way to tell somebody to move and then there is the way she said it. Overall I would give 9/10
   

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7. L

   Larry

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, the staff was great. Very inviting ambiance.
   

   Benihana - Anaheim, CAResponded 1 day ago

   Thanks for the review, Larry! We're thrilled to hear that you enjoyed the food, our inviting ambiance, and the great service at Benihana - Anaheim, CA. We always strive to provide a memorable dining experience for our guests. Your kind words mean a lot to us. We look forward to welcoming you back soon. - The Management Team
   

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8. S

   Shawn

   VIP

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lots of food, great chef and host! Service was fast and food was delicious!
   

   Benihana - Anaheim, CAResponded 1 day ago

   Thanks for the review, Shawn! We're thrilled to hear that you enjoyed your dining experience at Benihana - Anaheim, CA. It's great to know that our chef and service met your expectations. We're always striving to provide the best food and service to our guests. Your feedback truly means a lot to us. We look forward to serving you again soon!
   

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9. A

   Alan

   VIP

   Orange County

   31 reviews

   4.0

   31 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was for the most part a very good meal and the chef was almost as great as the one that my wife and I had last week when we were here for lunch!¡!
   

   Benihana - Anaheim, CAResponded 4 days ago

   Hello Alan, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed your meal and found our chef to be almost as good as the one you had the last time you were here. We always strive to provide the best dining experience for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon for another great meal! Best regards, Benihana - Anaheim, CA Management Team
   

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10. C

    Christopher

    Orange County

    7 reviews

    3.0

    7 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 1

    Our food was amazing as always. Tony of chef was also really great. The table host was hard to hear and spoke very fast. The biggest issue is that we had a 7pm reservation and were seated at 7:45pm. With no communication as to why. We stood in the lobby with all other guests just waiting. The check in desk staff spent the whole time on their phones and talking to the security guard. There were also managers that kept to themselves. If we were told it would be a while because they were busy, and to wait in the bar and grab a drink, we could have made due. But 45 minutes past the reservation time is unacceptable.
    

    Benihana - Anaheim, CAResponded 4 days ago

    Hello Christopher, Thank you for taking the time to share your experience at Benihana - Anaheim, CA. We're thrilled to hear that you enjoyed our food and found our service to be great. However, we sincerely apologize for the delay you experienced in seating. We understand how frustrating that can be and we're truly sorry for any inconvenience it may have caused. We assure you that we're taking your feedback seriously and will work on improving our reservation timing management. We hope to have the opportunity to serve you again and provide a more seamless experience. Best regards, Benihana - Anaheim, CA Management Team
    

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