Benihana - Anaheim, CA

Review summary

1. b

   bianca

   Orange County

   2 reviews

   vip
   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was not comparable to what you pay for. Server left, without explanation at the end. Charged incorrectly, new server showed up and seemed annoyed at taking over. It was just not the best experience.
   

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2. B

   Bryan

   Las Vegas

   4 reviews

   vip
   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adrian the chef was amazing. Waitress was amazing as well. Excellent service at Benihana in Anaheim unlike the horrible service we received in Ontario last month. Looks like Benihana in Anaheim will be our go to spot.
   

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3. R

   Ross

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our chef (Kevin) and server (Emily) were both outstanding!
   

   Benihana - Anaheim, CAResponded today

   Hey Ross! Thanks for visiting us at Benihana - Anaheim! We're thrilled to hear that you had an outstanding experience with our chef and server. We strive to provide excellent service and it's wonderful to know that we hit the mark for you. We noticed that you rated our value a bit lower and we're always looking to improve. We appreciate your feedback and hope to see you again soon!
   

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4. E

   Earl

   Los Angeles

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   Loved the service. The only complaint I have is the food was devoid of seasoning which I attribute to the chef. The chef was a great person but needs a bit of more time to truly be the best he will eventually become.
   

   Benihana - Anaheim, CAResponded today

   Hi Earl! We're thrilled to hear that you enjoyed our service at Benihana - Anaheim. We appreciate your feedback and your candidness. We're always looking for ways to improve and your insights help us do just that. We're sorry to hear that our food didn't meet your expectations. We always aim to deliver a great experience and your comments will help us to do just that. We look forward to serving you again soon. Best regards, The Management Team
   

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5. D

   Dorothy

   Orange County

   11 reviews

   vip
   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a terrific dinner. The food was incredible as usual.
   

   Benihana - Anaheim, CAResponded 2 days ago

   Hey Dorothy! Thanks for the feedback! We're thrilled to hear that you had a terrific dinner at Benihana - Anaheim. Your kind words about our food and service are greatly appreciated. We noticed that you rated our service a bit lower and we're always looking for ways to improve. We hope to serve you again soon!
   

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6. P

   Pedro

   Baja California

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   No vi la necesidad de hacer reservacion con Open Table, porque llegamos 5 min de la hora indicada y nos pasaron a mesa 1 hr despues de llegar!!!!...Aunado a eso tardaron mas paa atendernos, en REsumn estuvimos 3:45 hrs en el lugar, ademas de que en la cuenta estaban cobrando algo que no comimos......literal funimos los ultimos en salir del restauraNt!!!!.. nOS TOCO MUY MAL ESE DIA CON ELLOS. PESIMO SERVICIO DE LAS HOSTESS>>>>
   

   Benihana - Anaheim, CAResponded 1 day ago

   Hola, Pedro! Lamentamos que te hayas llevado una mala impresión, nos gustaría otra oportunidad para ganar tu confianza, por favor envíanos un mensaje por nuestra página web en la sección "Contact Us" para obtener tu información de contacto. Gracias!
   

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7. A

   Angelina

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Josue was such a wonderful chef. The food was amazing.
   

   Benihana - Anaheim, CAResponded 3 days ago

   Hello Lina, Thank you so much for your wonderful review and for giving us a perfect rating! We're thrilled to hear that you had a great experience with our chefs. We strive to provide amazing food and service to all our guests. We're glad that we could make your dining experience a memorable one. We appreciate your support and look forward to serving you again soon. Best regards, The Management Team at Benihana - Anaheim
   

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8. D

   Derik

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Reservation were at 7:15 and didn’t get sat until 8:00 Service was horrible waited forever for drinks then they were the wrong drinks and had to wait again once we got the drinks we put our order in along with appetizers and the appetizers didn’t come out until the chef was almost done cooking the main meal just an overall bad experience server wouldn’t pay attention to us.
   

   Benihana - Anaheim, CAResponded 3 days ago

   Dear Derik! Thanks for the review. We're truly sorry to hear about your recent experience at Benihana - Anaheim. It's clear that we didn't meet your expectations, and we sincerely apologize for the inconvenience caused. We strive to provide excellent service and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right.
   

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9. B

   Brian

   Orange County

   2 reviews

   vip
   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and friendly staff with good food for everyone
   

   Benihana - Anaheim, CAResponded 5 days ago

   Dear Brian! Thanks for the review! We're thrilled to hear that you enjoyed our food and service at Benihana - Anaheim. We always strive to provide a pleasant dining experience for our guests. We're glad you found good value in your meal. We hope to see you again soon.
   

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10. T

    Tiffany

    San Diego

    17 reviews

    5.0

    17 reviews

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great location great staff and great food. We will be back next time we are in town. Thank you !!
    

    Benihana - Anaheim, CAResponded 7 days ago

    Hi Tiffany! We're thrilled to hear that you had a great experience at Benihana - Anaheim! It's wonderful to know that you enjoyed our location, staff, and food. We always strive to provide an exceptional dining experience, and your kind words are truly appreciated. We look forward to welcoming you back next time you're in town. Thank you again for your kind words and for choosing us! Best, The Management Team
    

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