Benihana - Broomfield, CO

Benihana - Broomfield, CO reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Carolyn

   Denver1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time. Loved that they offered free photo to us.
   

   Benihana - Broomfield, COResponded 4 days ago

   Thanks for the review, Carolyn! We're thrilled to hear that you had a great time at Benihana - Broomfield, CO and enjoyed our free photo offer. It's always our pleasure to provide a memorable dining experience for our guests. We look forward to serving you again soon.
   

   Is this helpful?

2. D

   Darla

   Denver1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food dry and not enough flavor. Except for spicy rice. Too much saracha sauce. Ingredients need to be adjusted. Meat pieces cut too large. Steak and chicken. Just overall not as good as usual.
   

   Benihana - Broomfield, COResponded 6 days ago

   Hello Darla, We're truly sorry to hear that your recent visit to Benihana - Broomfield, CO didn't meet your expectations. We appreciate your feedback regarding the flavor and consistency of our dishes, and we'll certainly take your comments into consideration as we continually strive to improve our food quality and flavor. We're also sorry to hear that our portion sizes and preparation didn't meet your expectations, we'll take this into account as well. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
   

   Is this helpful?

3. S

   Sherry

   Anchorage3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great service and great food. Great for my daughters 18th birthday dinner.
   

   Benihana - Broomfield, COResponded 6 days ago

   Thanks for visiting us, Sherry! We're thrilled to hear that you enjoyed your birthday dinner at Benihana - Broomfield, CO. It's always our pleasure to make special occasions even more memorable. We're glad you found our service great and food great. We appreciate your feedback on the value, and we'll continue to strive for excellence in all areas. Looking forward to serving you again soon!
   

   Is this helpful?

4. OT

   OpenTable Diner

   Orlando6 reviews

   2.0

   Dined on March 24, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   We had a 6:15 reservation. We had a one year old with us. Took us a half an hour to get seated then another hour to finally go find the manager to order. Our food finally was mad and 7:50 and we ate at 8. That’s way too long. The baby wasn’t even able to rate them and we had to rush to eat to get her down. The front seat hostes are always rude. It’s the fourth time we’ve eaten there and they are rude and don’t care. It’s awful. B
   

   Benihana - Broomfield, COResponded on March 25, 2025

   Dear Guest! We're really sorry to hear about your recent experience at Benihana - Broomfield, CO. We understand how frustrating it can be to wait for your order, especially when you have a young child with you. We apologize for the delay and the behavior of our host. We're always looking for ways to improve and your feedback is invaluable to us. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
   

   Is this helpful?

5. S

   Sheena VIP

   Denver3 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   Please for the love of God clean your bathrooms (and just deep clean the whole restaurant, while you’re at it!) We arrived at opening (like walked in at 11am on the dot) and it was clear the bathrooms had not been cleaned from the day before. For all I know, based on how dirty they were, they may not have been cleaned from the whole week before! The bathrooms were both absolutely disgusting. We waited way too long for everything, our chef was out of it, but the food was good. But the gross bathrooms are enough to make me never want to come back.
   

   Benihana - Broomfield, COResponded on March 25, 2025

   Thanks for the review, Sheena. We're truly sorry to hear about the state of our bathrooms during your recent visit. Cleanliness is a top priority for us at Benihana - Broomfield, CO and we regret that we fell short. We're glad to hear that you enjoyed the food and we appreciate your patience. Your feedback is crucial for us to improve. We hope to have the opportunity to serve you again and provide a much cleaner experience. Best, The Management Team
   

   Is this helpful?

6. M

   Marcel

   Denver1 review

   4.0

   Dined on March 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was great! The wait for the food was the let down. We didn’t get seated till 20mins after our reservation and then we sat at the table for 50 mins before the chef started to cook. The manager did come to the table and apologize and let us know that they were aware of the delay and they did discount our bill.
   

   Benihana - Broomfield, COResponded on March 24, 2025

   Thanks for the feedback, Marcel! We're thrilled to hear that you enjoyed the food at Benihana - Broomfield, CO. We apologize for the delay you experienced, especially with the seating and the delay in getting your food. We're aware of the issue and are working on improving our service. Your comments are invaluable and will help us to improve. We hope to serve you better in the future.
   

   Is this helpful?

7. V

   Virginia

   Denver1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef Ben was very entertaining and a great cook! Everything was delicious and our kids had a great first time at a hibachi grill
   

   Benihana - Broomfield, COResponded on March 24, 2025

   Thanks for the feedback, Virginia! We're thrilled to hear that you and your kids had a great first time at our hibachi grill. It's wonderful to know that you found our food delicious and our chef entertaining. We strive to provide a memorable dining experience for all our guests. We appreciate your feedback and look forward to serving you again soon! Best, Benihana - Broomfield, CO Management Team
   

   Is this helpful?

8. OT

   OpenTable Diner

   Denver1 review

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was great. Manager made sure we were taken care of.
   

   Benihana - Broomfield, COResponded on March 24, 2025

   Dear Guest! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Benihana - Broomfield, CO. It's wonderful to know that our team was attentive and that you received excellent service. We strive to ensure our guests have a wonderful dining experience and your kind words are a testament to that. We look forward to serving you again soon!
   

   Is this helpful?

9. d

   dininginvail

   Denver14 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We all enjoyed our meals, but the seafood Diablo noodles were exceptional.
   

   Benihana - Broomfield, COResponded on March 24, 2025

   Dear Guest! Thank you so much for your kind words! We're thrilled to hear that you all enjoyed your meals, especially the Seafood Diablo Noodles. It's always a pleasure to serve our valued customers like you. We're glad we could exceed your expectations. We look forward to serving you again soon! Best wishes, The Management Team at Benihana - Broomfield, CO
   

   Is this helpful?

10. A

    Adam

    Denver2 reviews

    2.0

    Dined on March 19, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Totally disjointed. None of the food came out together, it was a portion at a time. Did not get to eat asa family, but one at a time. Vegetables were one tiny slice of zucchini, a few mushrooms, and a ton of onions…all given separately! If you tried to hold it until you got your next serving to mix them together, it was cold. The chef had very little interaction with the customers no personality. Extremely overpriced from all the food to any of the drinks; outrageously expensive. It was me my wife, my 12-year-old son (for his birthday) and his friend; it cost $230 plus tip! Server seemed nice but was pretty inattentive and not very good at all. I will never go back.
    

    Benihana - Broomfield, COResponded on March 21, 2025

    Hi Adam, We're really sorry to hear about your experience at Benihana - Broomfield, CO. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We pride ourselves on our food and service, and it's disappointing to hear that we fell short this time. Your feedback regarding the mixing of your food and the pricing of our drinks is noted. We'll definitely take it into account as we continually strive to improve our customer experience. We hope you'll give us another chance to make it right in the future. Best, The Management Team
    

    Is this helpful?