Benihana - Cleveland, OH

Benihana - Cleveland, OH reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Ryan

   Cleveland22 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   E and Shanice were great! Service was great. One of the best experiences I’ve had at that location.
   

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2. K

   Kadir

   Unspecified1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   excellent service and extraordinarily delicious food
   

   Benihana - Cleveland, OHResponded 2 days ago

   Thanks for visiting us, Kadir! We're thrilled to hear that you enjoyed our service and the extraordinary flavors of our food at Benihana - Cleveland, OH. Your kind words truly mean a lot to us. We strive to provide an exceptional dining experience and your feedback affirms the hard work we put in every day. We look forward to serving you again soon!
   

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3. D

   Donna

   Cleveland23 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ron was our acrobatic chef - great food and great entertainment. His helper was excellent at getting our sides and beverages full.
   

   Benihana - Cleveland, OHResponded on April 22, 2025

   Thanks for the feedback, Donna! We're thrilled to hear that you had an enjoyable experience with our acrobatic chef and our entertainment. It's great to know that you enjoyed your sides and beverages. We strive to provide a memorable dining experience for our guests at Benihana - Cleveland, OH. Your kind words mean a lot to us. We look forward to serving you again soon!
   

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4. J

   Juan

   Cleveland1 review

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The best part was the service by the young men who serve us. They were exceptional people! Would recommend this restaurant for families.
   

   Benihana - Cleveland, OHResponded on April 21, 2025

   Thanks for the feedback, Juan! We're thrilled to hear that you enjoyed the service and found it to be exceptional at Benihana - Cleveland, OH. We always strive to provide a memorable dining experience for our guests, and your comments are greatly appreciated. We look forward to welcoming you and your family back soon! Best regards, Benihana - Cleveland, OH Management Team
   

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5. S

   Sharon

   Cleveland2 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   My friend and I have no family in town, so we love to go to Benihana for lunch on holidays. The food and service are always very good.
   

   Benihana - Cleveland, OHResponded on April 22, 2025

   Hello Sharon, Thank you for choosing Benihana - Cleveland, OH for your lunch holiday. We're delighted to know that you and your friend always enjoy our food and service. We're thrilled that you appreciate our efforts to provide the best for our guests. We look forward to welcoming you back for another wonderful experience. Best regards, The Management Team
   

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6. G

   Grace

   Cleveland3 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The General manager made sure everything with smoothly
   

   Benihana - Cleveland, OHResponded on April 21, 2025

   Thanks for the review, Grace! We're thrilled to hear that you enjoyed your experience at Benihana - Cleveland, OH. It's wonderful to know that our team made your dining experience smooth and enjoyable. We're sorry to hear that our service didn't quite hit the mark. We always aim for perfection, and your feedback helps us improve. We hope to see you again soon.
   

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7. L

   Loretta

   Cleveland2 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Chef, Stephanie, was fantastic! Food was cooked with LOVE! We’ll request her again!
   

   Benihana - Cleveland, OHResponded on April 21, 2025

   Thanks for the review, Loretta! We're thrilled to hear that you had a fantastic experience at Benihana - Cleveland, OH. It's great to know that our chefs' cooking with love left a memorable impression on you. We noticed your rating on value and we appreciate your feedback. We strive to provide the best quality food and service to all our guests. We look forward to serving you again soon!
   

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8. T

   Tranica

   Houston1 review

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall good experience. Only thing I hated was we had no phone service but our cook was great believe his name was Darin he was funny and entertaining.
   

   Benihana - Cleveland, OHResponded on April 13, 2025

   Thanks for the feedback, Tranica! We're thrilled to hear that you enjoyed your overall experience at Benihana - Cleveland, OH. We strive to provide a top-notch dining experience for all our guests. We apologize for the inconvenience caused by the lack of phone service. We're glad to know that our staff was able to make your experience enjoyable despite this unfortunate circumstance. We appreciate your patience and understanding. We hope to welcome you back soon!
   

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9. A

   Anthony

   New York City4 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service though the location within the building was different than expected.
   

   Benihana - Cleveland, OHResponded on April 7, 2025

   Thanks for the review, Anthony! We're thrilled to hear that you enjoyed the food and service at Benihana - Cleveland, OH. We take pride in our unique dining experience, and we're glad you appreciated it. We'll certainly take your feedback into account as we strive to improve our guests' experiences. We hope to see you again soon!
   

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10. N

    Nick VIP

    New York City59 reviews

    5.0

    Dined on March 31, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Service was great - chef was very good! We will definitely go back for those reasons alone.
    

    Benihana - Cleveland, OHResponded on April 3, 2025

    Thanks for the review, Nick! We're thrilled to hear that you enjoyed the service and the chef at Benihana - Cleveland, OH. Your kind words mean a lot to us. We're always here to provide great food and service, so we're glad you'll be back for those reasons alone. We appreciate your feedback and look forward to serving you again soon!
    

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