Benihana - Columbus, OH

Review summary

1. A

   Austin

   Columbus

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We arrived 10 minutes late but I did not expect to wait over and hour for my reservation. Even when we did get seated it took the server 20 minutes to come back with drinks. Worst experience at a hibachi without a doubt.
   

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2. T

   Tamara

   Columbus

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   We go to Benihana every year for my husband’s birthday and this year we decided it would be our last. We had a reservation for 6:30 pm but we didn't get seated until 7:30pm. To the surprise of our chef, our grill wasn’t turned on so we had to wait another 15 minutes to get started. We ordered edamame, which didn’t come with soy sauce. Our sushi didn’t come until after the after the chef started. Our companions at the table had to ask for their wings to show up.  When I booked the reservation, I mentioned that it was my husband‘s birthday, but that was a second thought to the server.  Overall you can tell that most of the occupants of Benihana were irritated by the service, including my family. I would like to shout out Jeremy because he was nice and his food tasted great. 
   

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3. R

   Rebecca

   Columbus

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Our reservation was for 5:30, We sat at the table for over an our before they even started cooking anything. We had tickets to see a show at 7:30 so we asked to change our order to a carry out order. The waitress was rude, the manager didn’t handle the situation well and kept telling us our food was being boxed up. 30 minutes later I see our food sitting on the line so I boxed up our food and left. Nobody seemed to care about providing decent customer service. I will never go back!!
   

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4. M

   Melinda

   Columbus

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The server was terrible we waited for a whole hour and a half before we even got a cook. Once the cook did come the cook was great but the server once again was terrible!
   

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5. T

   Tyler

   Columbus

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best chef ever. I believe his name is Choy. He was funny, lots of fun and our food was absolutely amazing!!! He even chopped up my 80 year old grandfathers food in smaller pieces for him to chew easier. Literally almost made the whole table cry. We celebrated my mother’s birthday and it was memorable. Our whole table felt like family. Beautiful amazing experience. Thank you so much Chef Choy!!!!
   

   Benihana - Columbus, OHResponded 2 days ago

   Thanks for visiting us, Tyler! We're thrilled to hear that you had an amazing experience at Benihana - Columbus, OH. It's great to know that our chef made your visit memorable with his humor and amazing food. We're also glad that you felt like family with us. We truly appreciate your kind words and high ratings. We look forward to welcoming you and your family back for more memorable celebrations in the future.
   

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6. S

   Samantha

   Columbus

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great time yesterday and the food was delicious
   

   Benihana - Columbus, OHResponded 5 days ago

   Thanks for visiting us, Samantha! We're thrilled to hear that you had a great time yesterday and enjoyed our food at Benihana - Columbus, OH. It's always our pleasure to serve you and we're glad we could make your dining experience memorable. We look forward to your next visit.
   

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7. L

   Lisa

   Columbus

   13 reviews

   2.0

   13 reviews

   Dined on January 1, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   We had a reservation and our table wasn’t ready until 45 minutes after our reservation time. Our server was frazzled and rude when we asked for a refill and later for our check. Thank goodness the food was good.
   

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8. S

   Stephanie

   Columbus

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef Rocky was amazing and the food was delicious!!! He made everyone laugh the whole dinner.
   

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9. E

   Elizabeth

   Columbus

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 3

   The host was understandably stressed because it was new years but she was rude. The bartender was nice, and the drinks and food were really good!
   

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10. J

    Jason

    VIP

    Columbus

    5 reviews

    5.0

    5 reviews

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had an amazing time at dinner! Would highly recommend Rocky!
    

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