Reviews can only be made by diners who have eaten at this restaurant
- 4.2Food
- 3.8Service
- 3.7Ambience
- 3.5Value
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Everything and especially the filet mignon was delicious.","submittedDateTime":"2024-02-02T01:47:42Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"MUSTARD","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":67,"endIndex":79,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999800844-180017813868","text":"My expectations may have been set too high but it was not the experience I thought it would be. The noise level was so high that we could not hear the soft spoken waitress when she was taking our order. The cocktails were very good. The dipping sauces for the shrimp and chicken were a bit watered down and bland. My husband had the steak and said it was very good. The show was fun and everyone at the table enjoyed it.","submittedDateTime":"2023-12-27T00:30:15Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"JenniferR","isVip":null,"profileColor":"MUSTARD","initials":"JR","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":333,"endIndex":338,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999793246-100143095930","text":"The service was impeccable. The food was delicious and the steak was out of this world. The show was electric! We had a fun filled evening.","submittedDateTime":"2023-10-15T15:59:08Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"DannyE","isVip":null,"profileColor":"PUMPKIN","initials":"DE","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":59,"endIndex":64,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/71704592.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/71704592.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/71704592.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/71704592.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"},{"dishId":"87010-68045f12c50501caa0e595470dff341e","name":"Hibachi Chateaubriand","description":"85 ounces of center cut tenderloin and mushrooms lightly seasoned","reviewCount":6,"reviews":[{"reviewId":"OT-87010-999824158-160015435566","text":"I still think Benihana offers the best teppenyaki experience. Haven't had it in awhile so I forgot how much I love the mustard dipping sauce for steak. My chef has been working there since 1980s. That's amazing. My George Clooney spicy tequila drink was just ok, making me think that it wasn't made w the right tequila. food met expectations. I had to wait awhile for my table and waiter mixed up my bill.","submittedDateTime":"2024-05-24T00:25:18Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PUMPKIN","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":145,"endIndex":150,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999817441-190053438859","text":"The Cook was great My steak was perfect The service was pretty busy in the restaurant so but there was a few people that helped out from staff never been disappointed by benihana hopefully I never will be","submittedDateTime":"2024-04-07T19:08:36Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PLUM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":22,"endIndex":27,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999800844-180017813868","text":"My expectations may have been set too high but it was not the experience I thought it would be. The noise level was so high that we could not hear the soft spoken waitress when she was taking our order. The cocktails were very good. The dipping sauces for the shrimp and chicken were a bit watered down and bland. My husband had the steak and said it was very good. The show was fun and everyone at the table enjoyed it.","submittedDateTime":"2023-12-27T00:30:15Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"JenniferR","isVip":null,"profileColor":"MUSTARD","initials":"JR","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":333,"endIndex":338,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999793246-100143095930","text":"The service was impeccable. The food was delicious and the steak was out of this world. The show was electric! We had a fun filled evening.","submittedDateTime":"2023-10-15T15:59:08Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"DannyE","isVip":null,"profileColor":"PUMPKIN","initials":"DE","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":59,"endIndex":64,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999733850-180097662288","text":"I understand that we are in a time of inflation but since when am paying $50 for a meal then told add another $6.30 for fried rice isn’t that a bit much. I mean you add onions carrot and butter and that cost $6 more kind of outrageous. Honestly I can get a better steak dinner for that cost","submittedDateTime":"2022-09-26T20:54:37Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"MUSTARD","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":264,"endIndex":269,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[],"__typename":"Dish"},{"dishId":"87010-64da8aef4b7d2233d6754e157d5d2d79","name":"Chicken Yakisoba","description":"Japanese sautéed noodles with chicken and mixed vegetables in a special sauce and sprinkled with sesame seeds","reviewCount":8,"reviews":[{"reviewId":"OT-87010-999819314-140022012294","text":"As usual, the food was good, and the service was excellent. My husband and I had the Rocky's Special, which I think is the best deal - it is steak and chicken though they use smaller pieces of chicken breast now than the used to.","submittedDateTime":"2024-04-12T20:08:27Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"Kkbeans","isVip":true,"profileColor":"PUMPKIN","initials":"K","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":194,"endIndex":201,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999813117-180110831968","text":"I love the food and chefs here, the experience once they’re cooking is great, they just need to work on crowed control, we had a reservation for 6:15 and weren’t seated until almost 7, and didn’t get drinks and soup until 7:30. Still great dinner though","submittedDateTime":"2024-02-26T07:15:09Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"SarahH","isVip":null,"profileColor":"MUSTARD","initials":"SH","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":211,"endIndex":215,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999802770-130204848863","text":"Everyone was so thoughtful and kind! Our chef was amazing and the food delicious!\nI had chicken with mushrooms- delicious! The salad is so yummy. The vegetables were cooked beautifully! I had chocolate ice cream and felt like a childe again it was so much better than any I have had for a long time!","submittedDateTime":"2023-12-25T21:53:11Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"ConnieT","isVip":null,"profileColor":"PLUM","initials":"CT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":88,"endIndex":95,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999776148-120020988582","text":"It's gotten pricy here. \nI ordered lobster, shrimp and scallops (which was not cheap) and watched in frustration as the seafood was left to cook too long on the griddle. The scallops and shrimp were overdone like I expected them to be.\nOnce the place fills up and all all the chefs are banging spatulas and knives and ringing bells it gets very loud in there. The service was merely perfunctory and efficient, not memorable.\nWe got led to one table, oops mistake, to another table, oops mistake again and finally to our third table. We like the mustard sauce, the stir fried rice, the salad dressing, and the soup. A choice of ice creams are included which is nice. We will look elsewhere next time. It is not a good value for the money and too loud.","submittedDateTime":"2023-06-17T20:04:14Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"patrickp","isVip":null,"profileColor":"PUMPKIN","initials":"p","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":612,"endIndex":616,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87010-999773838-160188501616","text":"Lounge vs chef's table: we were in the lounge area and barely got any zucchini or mushrooms. The soup tasted a little different and I didn't get to finish my salad before the entrees were already brought out. The server did great but the overall experience is meh.","submittedDateTime":"2023-05-30T08:17:25Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"MUSTARD","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":97,"endIndex":101,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"Other","localeMatch":true,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"},{"name":"Benihana Lounge","diningAreaId":97368,"description":"Our Benihana lounge offers our full ala carte menu and table service. 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No one came to inform of us what the delays were. I don’t think they were that busy but my party was in our own room so I can’t speak. Otherwise food was good and honestly recommend going here on a weekend. The service I feel is better and there’s more energy in the theatrics with the chefs.","rating":{"food":4,"service":3,"ambience":4,"value":4,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jordan","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-30T22:57:02Z","dinedDateTime":"2025-04-30T11:45:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999871888-110007972161","text":"For lunch time, the music was very very loud making it hard to have a conversation. Asked waiter if music could be turned down, but it didn’t seem like that happened. The food was okay not great. Server was satisfactory. I won’t be going back.","rating":{"food":2,"service":3,"ambience":1,"value":2,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Cheryl","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for visiting us, Cheryl. We're sorry to hear that the music at your table was too loud during your lunch break. We understand how that can affect the dining experience. We're glad to hear that you received satisfactory service from our server, but we apologize if the food didn't meet your expectations. We value your feedback and will certainly take it into consideration for future improvements. We hope you'll consider giving us another chance in the future. \nBest regards, \nBenihana - Concord, CA The Management Team","responseDateTimeUtc":"2025-04-30T13:51:37Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-29T22:02:45Z","dinedDateTime":"2025-04-29T11:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999869957-100027142370","text":"A terrific birthday lunch experience for Mom and a great value on the lunch menu! Our chef (Ernesto) and server (Liliana) were terrific! And the food was delicious!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":84,"nickname":"Michael","metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hey Michael, \nThank you so much for choosing Benihana - Concord, CA for your birthday lunch! We're thrilled to hear that you and your mom had a terrific experience and enjoyed the value of our lunch menu. It's always a pleasure to have you dine with us and we're glad that our chef and server made your visit even more enjoyable. Your kind words are greatly appreciated and we look forward to serving you again soon! \nBest, \nThe Management Team","responseDateTimeUtc":"2025-04-26T16:36:08Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-25T23:54:50Z","dinedDateTime":"2025-04-25T13:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999871262-100156070270","text":"Good experience. Good food our chef Jorge prepared food easy and delicious","rating":{"food":4,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Carlos","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for visiting us, Carlos! We're thrilled to hear that you had a good experience at Benihana - Concord, CA. We're glad you enjoyed our food and found our service to be excellent. We always strive to provide delicious meals and we're glad you appreciated that. We hope to welcome you back soon. Best, The Management Team","responseDateTimeUtc":"2025-04-26T16:38:38Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-25T19:00:00Z","dinedDateTime":"2025-04-24T19:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999871159-100028742230","text":"This was the worst experience I have ever had at this Benihana. I will never return again to this place. The service is absolutely the most horrible. I waited for a chef for over an hour and half and management did not care at all. This place is garbage. Never again","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Natalie","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"N","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Natalie, we're truly sorry to hear about your disappointing experience at Benihana - Concord, CA. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We pride ourselves on our service and it's disheartening to know that you didn't receive it. We understand how frustrating that must have been for you. Your feedback is important to us and we will certainly take it into consideration as we strive to improve. We hope you'll give us another chance to make it right. Sincerely, The Management Team.","responseDateTimeUtc":"2025-04-25T12:22:41Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-24T03:43:33Z","dinedDateTime":"2025-04-23T18:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999870895-120160766142","text":"I had an excellent experience! The food was great and the service was excellent!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Shannon","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for the feedback, Shannon! We're thrilled to hear that you had an excellent experience at Benihana - Concord, CA. It's great to know that you enjoyed our food and found the service to be excellent. We strive to provide our guests with an unforgettable dining experience, and your kind words are a testament to our efforts. We look forward to serving you again soon!","responseDateTimeUtc":"2025-04-22T17:49:04Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-21T17:55:33Z","dinedDateTime":"2025-04-20T14:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999870735-180079474338","text":"90 min wait to get a chef to cook our food. Servers were nice","rating":{"food":2,"service":3,"ambience":2,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Vina","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"V","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hey Vina, \n\nWe're really sorry to hear about your experience at Benihana - Concord, CA. It's definitely not the standard we strive for. We understand that waiting for a chef for an extended period can be frustrating and we're sorry for any inconvenience it may have caused. \n\nWe're glad to hear that you found our servers nice despite the wait. We're committed to improving our service and your feedback is crucial in that process. \n\nWe hope you'll give us another chance to provide you with a better experience. \n\nBest, \nThe Management Team","responseDateTimeUtc":"2025-04-25T12:22:19Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-24T04:43:33Z","dinedDateTime":"2025-04-20T13:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999870892-150037269575","text":"Server was not polite and appeared upset’. My family and another family was at the table and we both picked up on his lack of service. After speaking with the manger we received a different server and sofa was excellent. Also our cook Jazz was great.","rating":{"food":1,"service":1,"ambience":2,"value":1,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Tonza","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"T","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for visiting us, Tonza. We're sorry to hear that you felt our service fell short during your visit. We pride ourselves on delivering top-notch service to all our guests and it seems we missed the mark this time. We appreciate your feedback and will use it to improve. We're glad to hear that you enjoyed your sofa and the performance of your cook. We hope you'll give us another chance to provide the high-quality service we're known for. \nBest, \nBenihana - Concord, CA The Management Team","responseDateTimeUtc":"2025-04-22T18:01:46Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-21T05:07:09Z","dinedDateTime":"2025-04-20T12:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999870763-150228931765","text":"Extremely Disappointing Experience\n\nWe had a reservation at 3:45 PM and arrived early at 3:35. They sat us down right away, which we appreciated—but that’s about where the good service ended. No one came to our table for a full 15 minutes after being seated. When our server finally did show up, we ordered our food and drinks right away, hoping to speed things along. Unfortunately, it didn’t help.\n\nIt took 20 minutes just to get our soup and a ridiculous 45 minutes for our salads. The server was barely attentive and only came back twice to refill our drinks. Most of the time he was busy singing “Happy Birthday” at another table instead of checking in with us.\n\nTo top it off, the manager came over at the end of the meal and basically spat in our faces—figuratively—offering us a free appetizer as a peace offering. He also tried to excuse the server’s behavior by saying he assumed we were all one party because of our race. That is unacceptable and offensive. On top of that, they told us there was a “two-box limit” for to-go containers, which made absolutely no sense.\n\nOverall, this was one of the worst dining experiences we’ve had. Unprofessional, disrespectful, and completely inattentive. We won’t be coming back.","rating":{"food":1,"service":1,"ambience":1,"value":2,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Aleya","metro":{"metroId":199,"displayName":"Unspecified","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hey Aleya, we're truly sorry to hear about your experience at Benihana - Concord, CA. It's clear that we fell short in providing the exceptional service we're known for, and we sincerely apologize for the inconvenience you experienced. We take your feedback seriously and will address the issues you've raised with our team. We hope that you'll give us another chance to show you the true Benihana experience. Thank you for your feedback.","responseDateTimeUtc":"2025-04-21T20:47:59Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-20T02:02:53Z","dinedDateTime":"2025-04-19T15:45:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87010-999870654-120154023722","text":"Wont come back here unfortunately. usually I love benihana.","rating":{"food":1,"service":2,"ambience":2,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"aubrey","metro":{"metroId":15,"displayName":"San Diego","__typename":"Metro"},"initials":"a","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for visiting us, Aubrey. We're sorry to hear that your recent experience at Benihana - Concord, CA didn't meet your expectations. We strive to provide excellent food and service, and we're disappointed that we fell short during your visit. We appreciate your feedback and will use it to make necessary improvements. We hope you'll consider giving us another chance in the future.","responseDateTimeUtc":"2025-04-20T15:24:01Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-19T07:55:38Z","dinedDateTime":"2025-04-18T19:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":577,"page":1,"totalCount":5763,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ae"},"__OT_GA_DATA__":{"cd2":72,"cd12":"en","cd6":87010,"cd28":87010,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":6,"cd76":6,"cd3":4,"cd19":4,"cd78":4721,"cd5":4721,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
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Benihana - Concord, CA reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
East Bay
Japanese
East Bay
Most Booked
Jordan
San Francisco1 review
Dined 1 day ago
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Cheryl
San Francisco2 reviews
Dined 2 days ago
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Michael VIP
Los Angeles84 reviews
Dined 6 days ago
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Carlos
San Francisco1 review
Dined 6 days ago
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Natalie VIP
San Francisco3 reviews
Dined 7 days ago
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Shannon
San Francisco1 review
Dined on April 20, 2025
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Vina VIP
San Francisco3 reviews
Dined on April 20, 2025
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Tonza VIP
San Francisco5 reviews
Dined on April 20, 2025
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Aleya
Unspecified2 reviews
Dined on April 19, 2025
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aubrey
San Diego2 reviews
Dined on April 19, 2025
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Benihana - Concord, CA does offer delivery in partnership with Postmates and Uber Eats.
Benihana - Concord, CA is rated 3.8 stars by 5763 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
1989 Diamond Blvd, Concord, CA 94520