Benihana - Farmington Hills, MI

Benihana - Farmington Hills, MI reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Destiny

   Indiana4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   excellent food Ben did a great job we will be back
   

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2. K

   Karletta

   Detroit2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   I've never had a complaint about Benihana, but this particular day was horrible. From the burnt rice and not having my order correct. I will no longer visit this location. The manager was no help.
   

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3. L

   Linda

   Las Vegas1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   We got the lunch menu I reserved because getting the price for lunch but when I got there they said no it’s a holiday we only have dinner menu prices when they never told me that when I booked that wasn’t right at all and won’t be going in anytime soon because of that they couldn’t even honor any discount they said sorry it’s not the lunch prices that wasn’t right at all !!
   

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4. d

   desmen VIP

   Los Angeles1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Friendly Staff and Great Energy ! I will be back most definitely.
   

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5. OT

   OpenTable Diner

   Detroit2 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful ambience, friendly waitstaff and amazing food! ♥️♥️♥️♥️
   

   Benihana - Farmington Hills, MIResponded 7 days ago

   Dear Guest, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the ambiance, our friendly staff, and the quality of our food at Benihana - Farmington Hills, MI. It's always our goal to provide an amazing dining experience for our guests. We appreciate your kind words and look forward to welcoming you back soon. Best regards, The Management Team
   

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6. A

   Annette

   Detroit2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Although we had a reservation we had to wait about an hour. Our chef was tired and not entertaining.
   

   Benihana - Farmington Hills, MIResponded 7 days ago

   Hi Annette, We're truly sorry for the delay you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience. We're glad to hear that you enjoyed the food, though! Your feedback is invaluable to us as we strive to provide the best service to our guests. We hope you'll give us another chance to impress you in the future. Best, The Management Team at Benihana - Farmington Hills, MI
   

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7. E

   Erin

   Detroit2 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The prices have gone up considerably & nothing new or more interesting has been added. Yet, I'm having to pay $100 or more per visit for the same exact food and service I experienced and paid $100 less for.
   

   Benihana - Farmington Hills, MIResponded on May 14, 2025

   Hello Erin, We appreciate your feedback and we're sorry to hear that your recent experiences at Benihana - Farmington Hills, MI did not meet your expectations. We understand that our pricing and menu offerings may have changed since your last visit and we apologize if you felt it was more expensive. We strive to continuously improve our offerings and value your feedback. We hope to have the opportunity to serve you again and provide a better dining experience. Best regards, The Management Team
   

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8. T

   Tonya

   Detroit18 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is great here. Highly recommend. Food fun and family.
   

   Benihana - Farmington Hills, MIResponded on May 13, 2025

   Hi Tonya, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and found it to be great. We strive to provide our guests with a memorable dining experience and your recommendation means a lot to us. We're also glad to know that our service met your expectations. We look forward to serving you and your family at Benihana - Farmington Hills, MI again soon! Best, The Management Team
   

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9. K

   Ken

   Detroit2 reviews

   2.0

   Dined on May 8, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   This was my worst visit to Benihana. The service was extremely slow and the food was subpar at best. I ordered the Chef's Choice and the steak was like chewing on leather, and the chicken was dry. The only thing that was awesome was the fried rice. Even with the Birthday coupon the bill was over $68.00 plus tip. We were overcharged twice for the fried rice. Just not an experience I will remember .
   

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10. D

    Desi VIP

    Detroit6 reviews

    1.0

    Dined on May 7, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    I was there from 6pm till 8:30. Totally unacceptable. Raised prices with less food. Barely any cooks. Restaurant was dirty. I usually love coming here since I was a kid, don't know if I will be coming back.
    

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