Benihana - Fort Lauderdale, FL

Benihana - Fort Lauderdale, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alexa

   Austin1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   The overall experience was sub-par. It took over 40 minutes for them to get started. The person behind the hibachi was horrible. No personality, no show and not interaction with the entire table. Other tables were having an amazing time with the show you expect when going to a hibachi restaurant. Quite disappointed since I notated our reservation was for my husband’s 50th Birthday!!! Our friend even mentioned it again while at the restaurant and they brought us the check, never did anything like was done at other tables for people celebrating their birthdays .
   

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2. L

   Lawson

   Caribbean4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. All the staff was great. The location was lovely looking at the water. We had a reservation and were taken right to our seat. It was a perfect Wednesday night dinner. It is weird to me that teppanyaki has been a weekly go to place my entire life….. And with Benihana they charge you 6$ a person for veggie fried rice. We pay it whatever for the experience…. I guess. Growing up in North Carolina we had go to Japanese on every corner. When I lived in LA, Benihana was the only choice…. Like really unless it was a food truck in Hollywood. All this being said. We love the food. Everything was great. But ideally if you’re local to south Florida venture to teppanyaki that’s not a chain and these weird markups will not exist. But hey, if you’re on Vacay and this isn’t just a week night regular spot! Go all out! Have a birthday! It’s worth it!
   

   Benihana - Fort Lauderdale, FLResponded 5 days ago

   Hey Lawson, we're thrilled to hear that you had a great time at Benihana - Fort Lauderdale, FL! It's wonderful to know that our staff, location, and food made your visit memorable. We're glad you enjoyed the view of the water and our unique dining experience. We understand your concern about the pricing and we assure you that we're always looking for ways to enhance our guests' experience. Your support means a lot to us and we look forward to serving you again on your next visit.
   

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3. B

   Bertha

   San Antonio1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had a great time! The experience was amazing, the staff were so helpful, attentive and fun. Mr. Tony our Chef was great, entertaining, prepared everything to our liking. The staff come out and sang Happy Birthday, which topped off our night. An amazing Team there at the FTL location.
   

   Benihana - Fort Lauderdale, FLResponded 7 days ago

   Hi Bertha, We're thrilled to hear about your wonderful experience at Benihana - Fort Lauderdale, FL! It's fantastic to know that our team's efforts to provide a fun and memorable dining experience for you and your family were appreciated. We're glad you had a great time celebrating your birthday with us. Your kind words truly mean a lot to us. We look forward to welcoming you back soon! Best regards, The Management Team
   

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4. H

   Helen

   Fort Lauderdale2 reviews

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I made reservations and arrived early was greeted and seated promptly. The waitress seemed to be new here. We gave our order and when the drinks arrived there was unsweetened tea when we told her she handed us sugar packets. We opted for soda. Then was the soup salad.... we sat there in this restaurant that was pretty empty for what seemed like forever. The items that was stated keeping in mind the drinks were untouched but this cost was 35 dollars. I will never visit this location again.
   

   Benihana - Fort Lauderdale, FLResponded 7 days ago

   Thanks for the feedback, Helen. We're sorry to hear about your experience at Benihana - Fort Lauderdale, FL. We strive to provide excellent service and it seems we fell short during your visit. We understand the importance of timing and it's clear we missed the mark on this occasion. We apologize for the oversight with your drinks and the wait time. We appreciate your patience and understanding, and we're glad you found value in your meal. Your feedback is crucial for us to improve. We hope for a chance to provide a better experience in the future. Best regards, Benihana - Fort Lauderdale, FL Management Team
   

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5. L

   Louis VIP

   Western NC6 reviews

   2.0

   Dined on April 24, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   We were very disappointed service struggled server was good just seemed overwhelmed food was subpar
   

   Benihana - Fort Lauderdale, FLResponded on April 26, 2025

   Hey Louis, we're really sorry to hear about your recent experience at Benihana - Fort Lauderdale, FL. It's unfortunate that our service didn't meet your expectations, and you found our food subpar. We always aim to deliver a great experience, and we regret that we missed the mark on this occasion. Your feedback is valuable to us and we'll certainly take it into account as we continually strive to improve our offerings. We hope you'll give us another chance to impress you in the future. Thanks for your feedback.
   

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6. A

   Anne

   New York City1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Awful. From start to finish. Excessively loud excessively Smokey. The exhaust at our table did not work and smoke was in our face the whole time. We asked several times if something was wrong and was told no . The chefs were loud and obnoxious. Waitress got the order wrong. It was not the typical Benihana experience. No matter what state you are in … you expect the food to and service to be the same . Awful. Don’t go here .
   

   Benihana - Fort Lauderdale, FLResponded on April 22, 2025

   Hi Anne, we're truly sorry to hear about your recent experience at Benihana - Fort Lauderdale, FL. We understand that our service and food didn't meet your expectations and for that, we apologize. We strive to provide a comfortable dining experience for all our guests and it's clear we fell short during your visit. We appreciate your feedback and we will certainly address these issues with our team to improve our service. We hope you'll give us another chance to make it right. Best regards, The Management Team
   

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7. K

   Kelly

   Greater Boston4 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   It takes a long time! They finally started cooking one hour after we were sat. We had a reservation so they knew we were coming. Just plan sit 2-2.5 hours.
   

   Benihana - Fort Lauderdale, FLResponded on April 21, 2025

   Hello Kelly, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the food and we apologize for the longer than expected wait time. We understand how frustrating this can be and we're working on improving our service timings. Despite this, we're glad that you had a reservation and we hope to serve you again soon. Best wishes, Benihana - Fort Lauderdale, FL Management Team
   

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8. M

   Michel VIP

   Montreal23 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent spectacle, et valet parking gratuit, délai d’attente trop long mais excellent
   

   Benihana - Fort Lauderdale, FLResponded on April 20, 2025

   Merci beaucoup pour votre commentaire! Nous sommes ravis que vous ayez apprécié le spectacle et que le service de valet gratuit ait été un plus pour votre visite. Nous comprenons que le délai d’attente ait été un peu long, et nous vous remercions pour votre patience. Soyez assuré que nous travaillons constamment à améliorer l’expérience de nos clients. Au plaisir de vous accueillir de nouveau pour une autre excellente soirée!
   

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9. J

   James

   Fort Lauderdale6 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always great, service was great this time.
   

   Benihana - Fort Lauderdale, FLResponded on April 20, 2025

   Hi James, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and service at Benihana - Fort Lauderdale, FL. It's always our goal to provide an exceptional dining experience for our guests. We appreciate your support and look forward to serving you again soon. Best, The Management Team
   

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10. J

    James

    West Palm Beach1 review

    3.0

    Dined on April 12, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Unfortunately they don’t have enough chefs so the wait is unreal. We had reservations and we still had to wait for 30 mins to seated at very obviously empty table. Then we had a waiter eventually show up and start our drink order followed by the food order. 2 other tables had to be served before the chef got to us. We didn’t get to eat until 2/2.5 hours after our reservation. It was loud and seemed almost cruise ship like. They had one of the chefs trying to distract everyone that was clearly waiting forever by entertaining us with launching food off his spatula into the guests mouths…meanwhile we’re just starving hungry waiting for a chef. Would not recommend very long wait.
    

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