Benihana - Fort Lauderdale, FL

Benihana - Fort Lauderdale, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   George

   Fort Lauderdale1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Our server was the worst part of this experience, she had a terrible attitude and acted like we were an inconvenience. I asked her for a second round of drinks and she snapped at me and said she’d clear our dirty dishes in a little, which was not what I’d asked for. When the drinks did arrive she slammed them on the table. She never checked on us to see how our meal was. Our chef (Ricardo?) was great, he was entertaining and cooked the food perfectly. Thank you Chef for making our guest feel special during her first trip to America!
   

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2. T

   Taquanya

   Fort Lauderdale10 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Chef Samuel was awesome as he interacted very well with our toddler. Server Corey was very kind as well and the experience was very nice overall. We went at a really good time, valet were good as well.
   

   Benihana - Fort Lauderdale, FLResponded 3 days ago

   Thanks for the feedback, Taquanya! We're thrilled to hear that you and your toddler had a great time at Benihana - Fort Lauderdale, FL. It's wonderful to know that our team was able to interact well with you and your little one. We always strive to make our guests feel welcome and it's great to hear that we hit the mark with you. We acknowledge your feedback on our value and we'll certainly take it into consideration. We hope to see you again soon!
   

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3. M

   Mercedes

   Coastal Georgia1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food was delicious, and the chef excellent. The organization and administration was chaotic. We waited one hour to be seated (although we had reservations), and then 40 minutes to be served. Our reservation was at 7:30, we did not get the soup (first course) until 9:40. The place was loud, busy, tons of people moving around, the space too tight (we got bumped constantly by people sitting on the table next to us), and the shrimp dinner only had 4 shrimp. Our chef favored a group of 5 young beautiful females, so they got most of the shrimp and extras. I will not return to this Benihana location. Maybe I will try the other 2 in Broward county.
   

   Benihana - Fort Lauderdale, FLResponded on May 13, 2025

   Hi Mercedes, We're glad you enjoyed the food and our chef at Benihana - Fort Lauderdale, FL. We're sorry for the wait and the confusion about your reservation. We value your feedback on the noise, table arrangement, and shrimp dish. We're always looking for ways to improve our guests' experiences. We hope you'll reconsider and give us another chance. Best, The Management Team
   

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4. R

   Robert VIP

   Miami - Dade66 reviews

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were here 5/8 for dinner for my birthday. What a great time. Our chef was amazing, funny, so personable & a great singer. He brought 4 tables in our section together. The food is always great. We had a great time.
   

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5. A

   Alexa

   Austin1 review

   1.0

   Dined on May 3, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   The overall experience was sub-par. It took over 40 minutes for them to get started. The person behind the hibachi was horrible. No personality, no show and not interaction with the entire table. Other tables were having an amazing time with the show you expect when going to a hibachi restaurant. Quite disappointed since I notated our reservation was for my husband’s 50th Birthday!!! Our friend even mentioned it again while at the restaurant and they brought us the check, never did anything like was done at other tables for people celebrating their birthdays .
   

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6. C

   Cynthia

   Orlando2 reviews

   2.0

   Dined on May 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   We brought our daughter and her friend for the experience and show we are used to. None of it happened. Just a lot of talking and singing. Very disappointing.
   

   Benihana - Fort Lauderdale, FLResponded on May 15, 2025

   Thanks for visiting us, Cynthia. We're sorry to hear that your experience at Benihana - Fort Lauderdale, FL, didn't meet your expectations. We understand how special dining experiences are, and we regret that we missed the mark this time. Your feedback about the singing, conversation, and overall atmosphere is valuable to us and will be taken into consideration as we continually strive to improve our service. We hope for an opportunity to serve you and your family again in the future.
   

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7. L

   Lawson

   Caribbean4 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. All the staff was great. The location was lovely looking at the water. We had a reservation and were taken right to our seat. It was a perfect Wednesday night dinner. It is weird to me that teppanyaki has been a weekly go to place my entire life….. And with Benihana they charge you 6$ a person for veggie fried rice. We pay it whatever for the experience…. I guess. Growing up in North Carolina we had go to Japanese on every corner. When I lived in LA, Benihana was the only choice…. Like really unless it was a food truck in Hollywood. All this being said. We love the food. Everything was great. But ideally if you’re local to south Florida venture to teppanyaki that’s not a chain and these weird markups will not exist. But hey, if you’re on Vacay and this isn’t just a week night regular spot! Go all out! Have a birthday! It’s worth it!
   

   Benihana - Fort Lauderdale, FLResponded on May 2, 2025

   Hey Lawson, we're thrilled to hear that you had a great time at Benihana - Fort Lauderdale, FL! It's wonderful to know that our staff, location, and food made your visit memorable. We're glad you enjoyed the view of the water and our unique dining experience. We understand your concern about the pricing and we assure you that we're always looking for ways to enhance our guests' experience. Your support means a lot to us and we look forward to serving you again on your next visit.
   

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8. B

   Bertha

   San Antonio1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had a great time! The experience was amazing, the staff were so helpful, attentive and fun. Mr. Tony our Chef was great, entertaining, prepared everything to our liking. The staff come out and sang Happy Birthday, which topped off our night. An amazing Team there at the FTL location.
   

   Benihana - Fort Lauderdale, FLResponded on April 30, 2025

   Hi Bertha, We're thrilled to hear about your wonderful experience at Benihana - Fort Lauderdale, FL! It's fantastic to know that our team's efforts to provide a fun and memorable dining experience for you and your family were appreciated. We're glad you had a great time celebrating your birthday with us. Your kind words truly mean a lot to us. We look forward to welcoming you back soon! Best regards, The Management Team
   

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9. H

   Helen

   Fort Lauderdale2 reviews

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I made reservations and arrived early was greeted and seated promptly. The waitress seemed to be new here. We gave our order and when the drinks arrived there was unsweetened tea when we told her she handed us sugar packets. We opted for soda. Then was the soup salad.... we sat there in this restaurant that was pretty empty for what seemed like forever. The items that was stated keeping in mind the drinks were untouched but this cost was 35 dollars. I will never visit this location again.
   

   Benihana - Fort Lauderdale, FLResponded on April 30, 2025

   Thanks for the feedback, Helen. We're sorry to hear about your experience at Benihana - Fort Lauderdale, FL. We strive to provide excellent service and it seems we fell short during your visit. We understand the importance of timing and it's clear we missed the mark on this occasion. We apologize for the oversight with your drinks and the wait time. We appreciate your patience and understanding, and we're glad you found value in your meal. Your feedback is crucial for us to improve. We hope for a chance to provide a better experience in the future. Best regards, Benihana - Fort Lauderdale, FL Management Team
   

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10. L

    Louis VIP

    Asheville / Western North Carolina6 reviews

    2.0

    Dined on April 24, 2025

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 1

    We were very disappointed service struggled server was good just seemed overwhelmed food was subpar
    

    Benihana - Fort Lauderdale, FLResponded on April 26, 2025

    Hey Louis, we're really sorry to hear about your recent experience at Benihana - Fort Lauderdale, FL. It's unfortunate that our service didn't meet your expectations, and you found our food subpar. We always aim to deliver a great experience, and we regret that we missed the mark on this occasion. Your feedback is valuable to us and we'll certainly take it into account as we continually strive to improve our offerings. We hope you'll give us another chance to impress you in the future. Thanks for your feedback.
    

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