Benihana - Maple Grove, MN

Review summary

1. K

   Kelly

   Minneapolis1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Group of 8 had a great time! Unfortunately Benihana like many other food chains have slimmed down portion size.
   

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2. R

   Rachel

   Minneapolis4 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We like visiting for special occasions or date nights, but always make sure we have a coupon or promo to make it more affordable.
   

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3. B

   Brenda

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very fun experience! Ricardo was incredibly funny and did an excellent job. Our food was outstanding.
   

   Benihana - Maple Grove, MNResponded 1 day ago

   Hello Brenda, Thank you for taking the time to leave us such a fantastic review. We're thrilled to hear that you had a fun experience at Benihana - Maple Grove, MN. It's wonderful to know that our staff, including Ricardo, added to your enjoyment. We're also glad that you enjoyed our outstanding food. Your kind words mean a lot to us and we look forward to welcoming you back soon! Best Regards, Benihana - Maple Grove, MN Management Team
   

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4. L

   Laura

   Minneapolis1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server (didn't catch his name) was very attentive with a great personality. Our chef (Urbano) was fantastic!
   

   Benihana - Maple Grove, MNResponded 1 day ago

   Hi Laura, Thank you so much for your kind words and perfect ratings! We're thrilled to hear that you had such a great experience at Benihana - Maple Grove, MN. It's wonderful to know that our team's efforts to provide excellent service and top-notch cuisine were appreciated. We always strive to make our guests feel special and we're glad we could do that for you. We hope to see you again soon for another wonderful dining experience. Best wishes, The Management Team
   

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5. H

   Heidi

   Minneapolis8 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our family of 5 had dinner here for my son's 9th birthday. It was the first time all 3 of my children have been to Benihana and it was a memorable experience! Our chef, Lamar, made sure to recognize my son's birthday & made him feel special throughout the meal. Our server, Lilly, was very attentive and took good care of us. We will be back!
   

   Benihana - Maple Grove, MNResponded 5 days ago

   Thanks for the feedback, Heidi! We're thrilled to hear that your family had a memorable birthday dinner at Benihana - Maple Grove, MN. It's great to know that you and your children felt special and that our team made your visit memorable. We always strive to make special occasions like this memorable for our guests. We're glad to hear that our team was attentive and that you felt well taken care of. We look forward to welcoming you all back soon!
   

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6. C

   Carrie

   Minneapolis4 reviews

   2.0

   Dined on March 22, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   When we arrived at our table, and grill was covered in gross food and items from the previous customers. They said they would clean and it took quite a while, and was not cleaned well. Then the grill did not heat up, so we had to wait a while. It was not clean or a great experience as it has been in the past.
   

   Benihana - Maple Grove, MNResponded 6 days ago

   Hello Carrie, We're truly sorry to hear about your recent experience at Benihana - Maple Grove, MN. We understand how disappointing it must have been to come across such a state of disrepair. It's certainly not the standard we aim to provide. We appreciate your patience during our recent clean up. We will address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide the exceptional dining experience we're known for. Best regards, The Management Team
   

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7. H

   Hlis

   Minneapolis3 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy celebrating birthdays at Benhania, and this occasion was no different! Our waitress, Ann, and the chef, Aaron, were fantastic and truly made the day special for my son. He had such a wonderful time celebrating both his dad's and grandma's birthdays that he rated it a perfect 10 out of 10! Thank you for helping us create another beautiful memory.
   

   Benihana - Maple Grove, MNResponded on March 21, 2025

   Thanks for the feedback, Hlis! We're thrilled to hear that you and your son had a wonderful birthday celebration at Benihana - Maple Grove, MN. It's great to know that our team was able to make the day special for him. Your kind words about our service and food are greatly appreciated. We strive to make every celebration special, and your review reaffirms the hard work we put in every day. We look forward to welcoming you back for more memorable experiences. Best wishes, The Management Team
   

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8. k

   kyle

   Minneapolis1 review

   1.0

   Dined on March 17, 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   Automatin convince fees added. 16 dollar drinks Liquor fees on top of 16 dollar drinks. 1 meal steak and chicken with fried rice 1 meal with shrimp , steak, chicken and fried rice. 2 captain diet 2 glasses of wine 30 dollar birthday off coupon and it was still 190 dollars
   

   Benihana - Maple Grove, MNResponded on March 19, 2025

   Kyle, we’re sorry to hear about your experience. It’s disappointing to learn that the pricing was not what you expected. Your feedback is invaluable as we strive to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website.
   

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9. D

   Dillon

   Minneapolis1 review

   3.0

   Dined on March 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good but it was very disappointing to see the bill I get that it’s an experience but it’s a 20% fee on top of a tip and on top of overpriced food it’s just outrageous
   

   Benihana - Maple Grove, MNResponded on March 18, 2025

   Dear Dilon, Thank you for sharing your feedback. I’m glad to hear you enjoyed the food, but I completely understand your frustration with the pricing and additional fees. We strive to provide a unique dining experience, but your concerns about the cost and service charges are valid. I truly appreciate you bringing this to our attention, and I hope we have the opportunity to provide you with a better experience in the future.
   

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10. E

    Eddie

    Minneapolis5 reviews

    5.0

    Dined on March 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was well prepared and cooked. The service was timely.
    

    Benihana - Maple Grove, MNResponded on March 21, 2025

    Hey Eddie, We're thrilled to hear that you enjoyed your dining experience at Benihana - Maple Grove, MN! It's great to know that our food was well-prepared and that you found our service timely. Your positive feedback means a lot to us. We hope to see you back soon for another great experience. Best regards, The Management Team
    

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