Benihana - Miramar, FL

Review summary

1. D

   DR KIRK

   Miami

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's always a pleasure. Christian is awesome.......
   

   Benihana - Miramar, FLResponded today

   Thanks for visiting us, DR Kirk! We're thrilled to hear that you had a great experience at Benihana - Miramar, FL. It's always a pleasure to serve our valued guests like you. We're glad to know that you enjoyed our food and service. We always strive to provide the best value for our guests. We appreciate your feedback and look forward to serving you again soon.
   

   Is this helpful?

2. L

   Luis

   Fort Lauderdale

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was two of us eating dinner, food took long time and the fish was not fresh.🍱🍣 It opened up a faucet in my stomach. You know what I mean we were there for two hours, and mostly it was cause we were waiting for our food.
   

   Benihana - Miramar, FLResponded 3 days ago

   Thanks for the review, Luis. We're truly sorry to hear about your recent experience at Benihana - Miramar, FL. It's disappointing to know that our food and service did not meet your expectations. We understand that waiting for your meal for such a long time can be frustrating and we sincerely apologize for this. We strive to provide our guests with the best dining experience possible, and it seems we fell short during your visit. Your feedback is valuable to us and we will certainly address this issue. We hope you will give us another chance to provide you with the quality service and food you deserve. Best regards, Benihana - Miramar, FL Management Team
   

   Is this helpful?

3. M

   Maurice

   VIP

   Miami

   5 reviews

   3.0

   5 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had a reservation, arrived on time but still needed to wait 30 mins to get seated. Food got a bit mixed up bit tated deliscious.
   

   Benihana - Miramar, FLResponded 7 days ago

   Thanks for the feedback, Maurice. We're sorry to hear about the wait you experienced despite having a reservation. It's disappointing to know that some of our dishes didn't meet your expectations. We appreciate your comments and will work on improving our service. We hope to serve you better in the future.
   

   Is this helpful?

4. A

   Anthony

   Miami

   2 reviews

   5.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cost too much for what you actually gets . The increase is too much
   

   Benihana - Miramar, FLResponded 7 days ago

   Hello Anthony, Thank you for taking the time to review your experience at Benihana - Miramar, FL. We're thrilled to hear that you enjoyed our food and service. However, we're sorry to hear that you felt the value did not match the price. We understand your concerns and we strive to provide a balance between quality and value for our guests. We appreciate your feedback and will certainly take it into consideration. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

   Is this helpful?

5. L

   Layra

   Miami

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me encantó .. un almuerzo un 14 de febrero junto a mis hijos y esposo espectacular.. mis hijos quedaron asombrados con la actuación del chef .. muchas gracias
   

   Benihana - Miramar, FLResponded on February 15, 2025

   Estimada Layra, ¡Muchas gracias por su maravillosa reseña! Nos alegra saber que tuvo un almuerzo espectacular junto a su familia en una fecha tan especial. Nos encanta crear experiencias memorables, y saber que sus hijos disfrutaron del show del chef nos llena de alegría. Esperamos recibirlos nuevamente muy pronto para otra experiencia inolvidable. ¡Gracias por su visita y su apoyo! Atentamente, La Gerencia
   

   Is this helpful?

6. L

   Lourdes

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely dinner, sat at the Lounge versus the tepannyaki tables. The service was excellent. Highly recommend this location.
   

   Benihana - Miramar, FLResponded on February 14, 2025

   Thanks for the review, Lourdes! We're thrilled to hear that you had a lovely dinner at Benihana - Miramar, FL. It's great to know that you enjoyed the service and found our location to your liking. Your high recommendation means a lot to us. We look forward to serving you again soon.
   

   Is this helpful?

7. C

   Cary

   Orlando

   1 review

   2.0

   1 review

   Dined on February 12, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Tried to fit 4 of us in a spot for 3. Server forgot about our table when she got a new one and we waited 15 mins before she came back.
   

   Benihana - Miramar, FLResponded on February 13, 2025

   Hi Cary, we're really sorry to hear about your recent experience at Benihana - Miramar, FL. We understand that waiting for a table can be frustrating and we apologize for the inconvenience caused. We also want to assure you that we're working on improving our service. We appreciate your feedback and hope to have the chance to serve you better in the future. Best, The Management Team
   

   Is this helpful?

8. A

   Allen

   San Francisco

   1 review

   2.0

   1 review

   Dined on February 9, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Made a reservation for 7:30 pm Didn't get to enjoy the birthday i had in mind, I ordered but had to cancel my meal and didn't get to enjoy the food as I wound up eating somewhere else, cause I had to leave early for a 9:30 pm comedy show... I'm sure business was good but felt overcrowded.
   

   Benihana - Miramar, FLResponded on February 10, 2025

   Hey Allen, We're truly sorry to hear about your experience at Benihana - Miramar, FL. We understand that your reservation was for a special occasion and we regret that you had to cancel it. We're glad that you were able to enjoy the birthday meal, but it sounds like the food wasn't up to par and that it affected your overall experience. We appreciate your feedback and will certainly look into this matter. We strive to provide the best service to all our guests and we hope to have the opportunity to welcome you back for a more positive experience. Best Regards, The Management Team
   

   Is this helpful?

9. M

   Mario

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on February 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   If you're expecting the exceptional cooking experience that made Benihana famous, do not go to this location. The high prices remain, but the service and entertainment have taken a dive. The teppanyaki show, which used to be the highlight of the meal, was lackluster at best. Instead of impressive knife skills and engaging tricks, the chef’s "performance" consisted mainly of banging utensils together—no fun shrimp tossing, no exciting cooking techniques, just a dull, uninspired routine. For the amount spent, I expected much more. The quality of the experience simply does not justify the price. Benihana Miramar needs to step up its game if it wants to maintain its reputation.
   

   Benihana - Miramar, FLResponded on February 10, 2025

   Thanks for visiting us, Mario. We're sorry to hear that your experience at Benihana - Miramar, FL did not meet your expectations. We're committed to providing exceptional cooking and service, and we're sorry if we fell short this time. Your feedback about the teppanyaki show and the chef's performance is valuable and will be taken into consideration. We hope to have the opportunity to regain your confidence in the future.
   

   Is this helpful?

10. T

    Terrel

    Miami

    1 review

    5.0

    1 review

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was a great experience. I took my wife here as one of her birthday gifts we had a great time and the food was delicious.
    

    Benihana - Miramar, FLResponded on February 10, 2025

    Hi Terrel, We're thrilled to hear that you and your wife had a great birthday celebration at Benihana - Miramar, FL! It's wonderful to know that our food made a memorable contribution to your special day. We always strive to provide the best dining experience, and your feedback is truly appreciated. Thank you for choosing us as your special gift, and we look forward to serving you again soon. Best regards, The Management Team
    

    Is this helpful?