Benihana - Miramar, FL

Review summary

1. C

   Cheryl

   Miami

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   I received a coupon and I called to have them confirm what the coupon was for and then when I got there, they told me after we ate and we got the bill that no that’s not what that is and it ended up costing us way more than we thought and then told us we had an up charge on fried rice because the regular food came with white rice And the food was OK. It wasn’t really seasoned
   

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2. v

   viktor

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I have been going to Benihana for the past 5 years 3 times an years and is always the food is excellent I always pick the Rocky's Special. Just one observation thru out the years I notice that they are a minimal amount or Japanese Hibachi Chefs that is very important for a restaurant that is known for Japanese food. I certainly will be back in a couple or months for my Birthday.
   

   Benihana - Miramar, FLResponded 2 days ago

   Thanks for visiting us, Viktor! We're thrilled to hear that you've been enjoying our food and that it's one of your go-to items. We take pride in our Japanese culinary expertise and it's always wonderful to hear when we're recognized for it. We appreciate your feedback on the number of Hibachi chefs and we'll definitely take it into consideration. We look forward to welcoming you back for your birthday celebration. Cheers! - The Management Team at Benihana - Miramar, FL
   

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3. A

   Ana

   Miami

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We went for our 22nd anniversary. Will never go again. Food came out cold, like if it was in the fridge before coming out. It's not worth the almost 300 I paid. Regret choosing this place to celebrate my anniversary. Would not recommend it.
   

   Benihana - Miramar, FLResponded 5 days ago

   Thanks for the feedback, Ana. We're truly sorry to hear that your experience at Benihana - Miramar, FL, on your 22nd anniversary, didn't meet your expectations. We understand that food preparation and serving can make a difference to the overall dining experience, and we apologize that it was not up to our usual standards. We strive to provide warm food and exceptional service, and we regret that we fell short this time. Your feedback is valuable to us, and we will certainly take it into consideration as we continually work to improve our customer experience. We hope you'll give us another chance to make it right in the future. Best Regards, The Management Team
   

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4. J

   Jessica

   Fort Lauderdale

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience today. I love benihana and this location in specific. Make sure you make a reservation.
   

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   Benihana - Miramar, FLResponded 5 days ago

   Hello Jessica, Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Benihana - Miramar, FL. It's always a pleasure to serve our valued guests like you who appreciate our food, service, and value. We're glad you made a reservation, it helps us keep our seats full. We look forward to your next visit. Best regards, Benihana - Miramar, FL Management Team
   

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5. K

   Kristal

   Miami

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   The dinner was so delightful, as we had to wait in guest at table. Delayed the ordering process and took longer to get our food.
   

   Benihana - Miramar, FLResponded 3 days ago

   Thanks for the review, Kristal! We're thrilled to hear that you enjoyed your dinner at Benihana - Miramar, FL. However, we're sorry to hear about the delay in the ordering process. We always strive to provide efficient service, and we'll certainly take your feedback into consideration to improve. We hope to have the opportunity to serve you again soon.
   

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6. T

   Trisha

   Fort Lauderdale

   6 reviews

   5.0

   6 reviews

   Dined on January 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone there is very nice and friendly. Our meal was fantastic and the food is fresh and delicious. Service was excellent!
   

   Benihana - Miramar, FLResponded on January 16, 2025

   Thanks for the review, Trisha! We're thrilled to hear that you had a fantastic experience at Benihana - Miramar, FL. It's great to know that our fresh and delicious food and excellent service added to your overall experience. We strive to make every guest feel welcome and satisfied. Your kind words mean a lot to us. We look forward to serving you again soon!
   

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7. E

   Eleisha

   Miami

   7 reviews

   4.0

   7 reviews

   Dined on January 13, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Our waitress was such a sweetheart! I didn't catch her name but s/o to her! Henry, our chef was very nice and considerate. Had a great date night!
   

   Benihana - Miramar, FLResponded on January 14, 2025

   Thanks for the feedback, Eleisha! We're thrilled to hear that you had a great date night at Benihana - Miramar, FL. It's wonderful to know that our waitress made your experience pleasant and that our chef was able to make your date night memorable. We appreciate your positive remarks and look forward to serving you again soon.
   

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8. J

   Jade

   Philadelphia

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time at the restaurant , had fun with everyone and great service.
   

   Benihana - Miramar, FLResponded on January 17, 2025

   Thanks for visiting us, Jade! We're thrilled to hear that you had a great time at Benihana - Miramar, FL. Your kind words about our service and food truly made our day. We strive to provide our guests with memorable experiences, and we're glad we could deliver that for you. We look forward to serving you again soon. Best, The Management Team
   

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9. M

   Melissa

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   The service was good, but I feel it is overpriced. My party of 5 all got stomachache.
   

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10. j

    jennifer

    VIP

    New York City

    1 review

    5.0

    1 review

    Dined on January 12, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    I believe our server’s name was Dee. She was absolutely spectacular and took amazing care of us. It was my son’s 5th birthday and she went out of her way to take extra care of him and celebrate. I also had a special request because I’m a pescatarian and she took care of it without blinking an eye and everything she did was done with a smile. One of the best server’s I’ve encountered in a long time. The food and chef Tak were also great but Dee was most memorable.
    

    Benihana - Miramar, FLResponded on January 13, 2025

    Thanks for the feedback, Jennifer! We're thrilled to hear that you had a memorable birthday celebration at Benihana - Miramar, FL. It's great to know that our team went above and beyond to make your son's special day even more memorable. We're also glad to hear that you appreciated our efforts to accommodate your dietary preferences. Your kind words about our food and Dee truly made our day! We hope to see you again soon for another great experience.
    

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