Benihana - New York, NY

Benihana - New York, NY reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Gail VIP

   New York City31 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Been to many Benihanas during all my travels . This location was just average. The hibachi food wasn’t seasoned properly, a little overcooked , and the vegetables and onions had an off taste . Not a fan of the creamy mayo dipping sauce. Like the ginger one better that they offer in Texas .
   

   Is this helpful?

2. M

   Mariama

   New York City2 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 4
   3. Service 5
   4. Ambience 4

   The cook that we had was paying attention to the other parties and acting like we don’t even exist on the table…. even my daughter who is 15 notice that .. the young waiter was nice
   

   Benihana - New York, NYResponded 6 days ago

   Hi Mariama, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our food and service. We strive to provide a memorable dining experience for all our guests, and it's clear we missed the mark during your visit. We appreciate your comments about the attentive service from our staff and we'll certainly address this with our team. We hope to have the opportunity to welcome you back to Benihana - New York, NY soon for a more pleasant experience. Best regards, The Management Team
   

   Is this helpful?

3. a

   ariana

   New York City4 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was amazing ! My mom had a great time for her pre Mother’s Day brunch
   

   Is this helpful?

4. G

   Gabriela

   New York City1 review

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Chef Daniel was great! Friendly and made the ambience really funny. Our server too, very attentive and helpful, always taking care of us. But the bartender that night was :/ Not friendly at all. Not even a smile. Maybe it wasn't his day.
   

   Is this helpful?

5. t

   tylill

   New York City1 review

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my 2nd time going, and it was a perfect time out again. No complaints . I'll be back soon
   

   Benihana - New York, NYResponded on May 4, 2025

   Dear Tylill, Thank you so much for your kind words and continued support! We're thrilled to hear you had another great experience with us. It means a lot to know you enjoyed your time here, and we can't wait to welcome you back again soon!
   

   Is this helpful?

6. L

   Leonard VIP

   New York City5 reviews

   2.0

   Dined on April 27, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food was fair at best. Had a feel of a cafeteria. Chef was bored with his job.
   

   Benihana - New York, NYResponded on April 29, 2025

   Thanks for the feedback, Leonard. We're sorry to hear that your experience at Benihana - New York, NY didn't meet your expectations. We pride ourselves on our culinary expertise and it seems we fell short during your visit. We appreciate your comments about our service and hope to improve your opinion of our team. We hope to have the chance to serve you better in the future. Best, The Management Team
   

   Is this helpful?

7. E

   Edgar VIP

   Mexico City6 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   The restaurant had another occupied table, and the chef started cooking 40 minutes after we arrived. This delay was due to the waiter, who took 20 minutes to acknowledge that a couple at our table hadn’t ordered any food. Additionally, we returned a flat Coke three times, and they finally accepted that the soda machine was broken, leaving us with only two options: tap water or sparkling water. Although the chef was excellent, the service at Benihana was lacking.
   

   Benihana - New York, NYResponded on April 30, 2025

   Thanks for the feedback, Edgar. We're glad to hear that you enjoyed the chef's performance at Benihana - New York, NY. However, we're sorry to hear about the delay in service and the inconvenience caused by the broken soda machine. We appreciate your patience and patience in accepting the Coke. Your feedback is valuable and will be taken into consideration as we strive to improve our service. We hope to serve you again soon.
   

   Is this helpful?

8. L

   Laurel

   San Francisco1 review

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it had a great time with my friends. Loved the food and drinks and service.
   

   Benihana - New York, NYResponded on April 22, 2025

   Hi Laurel, We're thrilled to hear that you and your friends had a great time at Benihana - New York, NY! It's wonderful to know that you enjoyed our food, drinks, and service. We strive to provide a memorable dining experience for all our guests and your feedback is a testament to our efforts. Thank you for taking the time to leave us this wonderful review. We look forward to welcoming you and your friends back soon! Best, The Management Team
   

   Is this helpful?

9. L

   Lito

   New York City1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was amazing didn’t take long with food even though it was alot of people and it was Easter drink could have been stronger but overall excellent experience
   

   Benihana - New York, NYResponded on April 23, 2025

   Hi Lito, We're thrilled to hear that you had an amazing experience at Benihana - New York, NY! It's wonderful to know that you found our food amazing and our drink stronger than expected. We always aim to provide our guests with a memorable dining experience and your feedback is truly appreciated. We've noted your feedback about the service and we'll strive to improve. We hope to serve you again soon! Best Regards, The Management Team
   

   Is this helpful?

10. K

    Kris

    New York City29 reviews

    4.0

    Dined on April 20, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Wish the chef was more entertaining and had more tricks especially for the kids.
    

    Benihana - New York, NYResponded on April 23, 2025

    Thanks for visiting us, Kris. We appreciate your feedback and are glad to hear that you found our food and service to your liking. We're sorry to hear that the chef's entertainment didn't meet your expectations. We always strive to make our kids' experience as enjoyable as possible. We'll certainly take your comments into consideration as we continually work to improve our guest experience. We hope to welcome you back soon!
    

    Is this helpful?