Benihana - Newport Beach, CA

Benihana - Newport Beach, CA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lee Anne

   Orange County1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always our first choice for an excellent time. Green tea ice cream is delish.
   

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2. V

   Vicki

   Orange County15 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service to our table took over an hour. We watched people come and go while we waited to have a waiter.
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Hey Vicki, We're really sorry to hear about your experience at Benihana - Newport Beach, CA. We understand that waiting can be frustrating and we're sorry for the delay you experienced. We strive to provide excellent service and we're truly sorry that we fell short this time. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team
   

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3. m

   michael

   Orange County13 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was on point and the atmosphere was very good.
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Hey Michael, We're thrilled to hear that you enjoyed your experience at Benihana - Newport Beach, CA! It's wonderful to know that our food and atmosphere met your expectations. We always strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon. Best Regards, The Management Team
   

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4. d

   diane VIP

   Orange County4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Luke our server was amazing and our chef Elijah made the best food ever! Josh the manager is hands on and the best! Best experience! Loved our time there couldn’t have been more perfect!
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Hello Diane, Thank you for your glowing review! We're thrilled to hear that you had an amazing experience at Benihana - Newport Beach, CA. It's wonderful to know that our team made your visit special and that you enjoyed the food. We strive to provide our guests with the best dining experience possible, and your feedback means a lot to us. We look forward to welcoming you back soon! Best, The Management Team
   

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5. L

   Liza

   Orange County1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We were celebrating my son’s 10th birthday and sadly the staff we had wasn’t really very exciting. Our chef was just there to cook. He added in a couple of obligatory shrimp tail tosses and an egg roll but that was it. Seeing how engaging the other chefs were left us all a bit disappointed.
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Hello Liza, We're sorry to hear that your experience at Benihana - Newport Beach, CA, didn't meet your expectations. We always aim to create a memorable experience for our guests, and it's clear we missed the mark during your visit. We appreciate your feedback regarding the chef's performance and we'll certainly use it to improve our service. We hope you'll give us another chance to impress you with our culinary skills in the future. Best Regards, The Management Team
   

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6. K

   Katrina

   Orange County3 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The food was over salted and the restaurant seemed understaffed as it took a long while between a single server clearing empty plates in between courses (for multiple tables). Water was also left empty majority of the time. Chef was also told there was a sesame seed allergy prior to the dinner and he put sesame seeds on the fried rice.
   

   Benihana - Newport Beach, CAResponded 4 days ago

   Dear Katrina, Thank you for taking the time to share your experience. We sincerely apologize that your visit did not meet expectations. It’s clear we fell short in several key areas, including seasoning, timely service, and—most importantly—respecting a communicated allergy. This is unacceptable and we take it extremely seriously. We are currently reviewing what went wrong with our kitchen and service teams to ensure this does not happen again. Your feedback is invaluable in helping us improve, and we are committed to providing a safer, more attentive dining experience going forward. We’d appreciate the opportunity to make this right. If you're open to it, please reach out to us at [contact info], so we can personally apologize and discuss how we can make your next visit a better one.
   

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7. K

   Kim VIP

   Orange County15 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was excellent. I have to admit it was the best Filet Mignon I have ever had. There was no wait time at all, as soon as we walked in and confirmed our reservation, we were seated within a few minutes. The waitress and the chef were nice and energetic. We went for my son's birthday and he had a great time. We will definitely start making this an annual birthday tradition.
   

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8. F

   Frank

   Orange County2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed dining at Benihana in Newport Beach. The restaurant was clean, staff were friendly and helpful and food was great. It was not too crowded or noisy as the other location. We arrived and got seated right away which was awesome.
   

   Benihana - Newport Beach, CAResponded 5 days ago

   Thanks for visiting us, Frank! We're thrilled to hear that you had a great dining experience at Benihana - Newport Beach, CA. It's wonderful to know that our staff, food, and cleanliness met your expectations. We appreciate your kind words and high ratings. We're always striving to provide the best service possible and we hope to see you again soon!
   

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9. A

   Anthony VIP

   Orange County11 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was great! Normally, it’s a good experience, but Chef Hunter was spectacular! Even saw a couple new tricks during the “show” that we hadn’t seen before. :)
   

   Benihana - Newport Beach, CAResponded 4 days ago

   Hello Anthony, Thank you for your wonderful review! We're thrilled to hear that you had a great dining experience at Benihana - Newport Beach, CA. It's great to know that our chef's show added to your overall experience and that you noticed new tricks you hadn't seen before. Your kind words mean a lot to us. We strive to provide exceptional food and service, and we're glad to hear we hit the mark during your visit. We look forward to serving you again soon! Best regards, The Management Team
   

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10. E

    Evelyn Diane

    Orange County3 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We always enjoy celebrating our birthday's at Benihana's... The food was so good!!
    

    Benihana - Newport Beach, CAResponded 6 days ago

    Hello Evelyn Diane, Thank you for choosing Benihana - Newport Beach, CA for your birthday celebration! We're thrilled to hear that you always enjoy celebrating with us. It's wonderful to know that our food met your expectations and that you found the overall experience enjoyable. We look forward to serving you again soon. Best wishes, The Management Team
    

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