Benihana - Orlando - International Drive, FL

Review summary

1. K

   Kristen

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Our Chef was top tier. He was funny, energetic and very entertaining. We had to wait 40 minutes for our reservation, but, understanding as it was Christmas. The parking is limited when busy.
   

   Is this helpful?

   Report
2. L

   Lisa

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure to dine here. Food as always was amazing! Thanks!
   

   Benihana - Orlando - International Drive, FLResponded today

   Thanks for the review, Lisa! We're thrilled to hear that you always enjoy dining with us at Benihana - Orlando - International Drive, FL. It's wonderful to know that our food continues to meet your expectations and that you found our service excellent. We appreciate your support and look forward to serving you again soon!
   

   Is this helpful?

   Report
3. L

   Lucas

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect ! Service and food were nice
   

   Benihana - Orlando - International Drive, FLResponded today

   Hey Lucas, We're thrilled to hear that you had a wonderful experience at Benihana - Orlando - International Drive, FL! It's great to know that our service and food met your expectations. We always aim to deliver the best for our guests and your feedback is a testament to that. We hope to see you again soon for another perfect dining experience. Thank you for your kind words and high ratings!
   

   Is this helpful?

   Report
4. d

   danielle

   Orlando

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food not as good as Kobe’s. And very expensive. Extra $28 for 4 of us to add noodles.
   

   Benihana - Orlando - International Drive, FLResponded today

   Thanks for the feedback, Danielle. We're sorry to hear that our food did not meet your expectations. We strive to provide the best quality and value to our customers, and we regret that we fell short this time. We appreciate your honesty and will take your comments into consideration as we continuously work to improve our services. We hope to have the opportunity to serve you again and provide a better dining experience. Best regards, Benihana - Orlando - International Drive, FL, The Management Team
   

   Is this helpful?

   Report
5. R

   Ram

   Montreal

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   When we were in the waiting area a lady very kindly came and asked us if you wanted cocktails and mistakenly we said yes. I had a mimosa. A small glass cost $20! That was kind of a rip off no question about it. Otherwise the food etc. was good but for such a hyped up place we thought it was nothing extraordinary. Our chef Derek and our service lady were both excellent. 
   

   Benihana - Orlando - International Drive, FLResponded today

   Hi Ram, Thank you for your feedback. We're glad to hear that you enjoyed our food and service at Benihana - Orlando - International Drive, FL. However, we're sorry for the misstep with your cocktails. We assure you that we value your input and will make sure such incidents do not occur in the future. We hope to serve you again soon.
   

   Is this helpful?

   Report
6. L

   Laura

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While it’s always a great experience, this year topped them all! Our waitress Maria and cook Cedric were OUTSTANDING with the dietary restrictions of some of those in our party! They both went above and beyond to ensure no cross contamination occurred and verified all ingredients to make sure they were safe. They met the requests with a smile and without a second thought. Thank you! Furthermore, upon arrival, the hostess team took a memory photo of our party, printed it out, and put it in a little frame with the matter of a few minutes. Such a sweet little Christmas Eve 2024 memory! So glad this is part of my little family’s Christmas traditions and looking forward to our next visit!
   

   Benihana - Orlando - International Drive, FLResponded today

   Thanks for the review, Laura! We're thrilled to hear that your experience at Benihana - Orlando - International Drive, FL, was top-notch. We take pride in meeting the special dietary needs of our guests and providing exceptional service. It's wonderful to hear that our team's efforts made your holiday celebration special. We hope to welcome you back soon for more memorable experiences.
   

   Is this helpful?

   Report
7. J

   Jennifer

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time for Christmas Eve. Going early was a great choice. The staff was great and so was the food!
   

   Is this helpful?

   Report
8. V

   Vicki

   Pittsburgh

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food as always. We were able to celebrate 3 birthday dinner certificates at our table(3checks) without any difficulty. Enjoyed the savings and spent the extra money on the great drinks! Merry Christmas.
   

   Benihana - Orlando - International Drive, FLResponded 1 day ago

   Hi Vicki, We're thrilled to hear that you enjoyed your birthday dinner at Benihana - Orlando - International Drive, FL, and that we were able to make your celebration special. We always aim to provide the best service and it's wonderful to know we were able to do just that for you. We appreciate your feedback about our drinks and are glad you found them to be great value. We hope you enjoyed the festive drinks and that you had a wonderful Christmas. Thank you for your review. We look forward to serving you again soon! Best, The Management Team
   

   Is this helpful?

   Report
9. V

   Vincent

   Jacksonville

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   We had a reservation set for 6:30 pm. Got there on time, but had to wait over 20 mins to get seated as they were trying to figure out what other guests to sit at our table. Once we sat down we had to wait again for the chef, our chef got to our table closer to 7:40 at that point is when the cooking and show started.
   

   Benihana - Orlando - International Drive, FLResponded 2 days ago

   Hello Vincent, Thank you for taking the time to share your feedback. We're sorry for the delay you experienced at your reservation time and for the wait time during your chef's show. We understand your frustration and we apologize for any inconvenience. We assure you that we are working on improving our seating and waiting times. We appreciate your patience and we hope to provide a better experience on your next visit. Best, Benihana - Orlando - International Drive, FL, The Management Team
   

   Is this helpful?

   Report
10. J

    Jessica

    Baton Rouge

    3 reviews

    1.0

    3 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Terrible experience! The whole place was dirty filthy! Our server looked like she hadn’t took a bath in days and has soars all over her. Were there for over an hour before the chef came out. 2 tables that got seated way after us were eating before our chef came out. The chef then gave veggies and shrimp to everyone at the table, yet I had to order and pay for ours. First time visitor and will NEVER go back. Manager atleast took a $15 appetizer off my check. But was still over $250 for us to eat. Kobes will for sure be the only place I go!
    

    Benihana - Orlando - International Drive, FLResponded 2 days ago

    Dear Jessica, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website
    

    Is this helpful?

    Report