Benihana - Orlando - International Drive, FL

Review summary

1. J

   Joseph

   Milwaukee

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 1

   Family had reservations for 7:45pm for party of 3. We arrive to a large crowd outside and inside. We finally make to the host who informs us they are running 2hrs behind on reservations! Had we been warned we would not have made the 40 min drive. Since we were there and hungry we decided to eat at the bar which doesn’t come with the “show” we came to experience. I am very disappointed.
   

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2. K

   Kristen

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Our Chef was top tier. He was funny, energetic and very entertaining. We had to wait 40 minutes for our reservation, but, understanding as it was Christmas. The parking is limited when busy.
   

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3. K

   Keith

   Nashville

   14 reviews

   3.0

   14 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was slow and our table of 10 was overlooked and drinks were not served until 45 minutes later. Our server knocked a wine glass off the table and broke it, our chef spilled five raw eggs on the floor. In spite of these issues, the food was good. 
   

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4. L

   Lisa

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure to dine here. Food as always was amazing! Thanks!
   

   Benihana - Orlando - International Drive, FLResponded today

   Thanks for the review, Lisa! We're thrilled to hear that you always enjoy dining with us at Benihana - Orlando - International Drive, FL. It's wonderful to know that our food continues to meet your expectations and that you found our service excellent. We appreciate your support and look forward to serving you again soon!
   

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5. L

   Lucas

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect ! Service and food were nice
   

   Benihana - Orlando - International Drive, FLResponded today

   Hey Lucas, We're thrilled to hear that you had a wonderful experience at Benihana - Orlando - International Drive, FL! It's great to know that our service and food met your expectations. We always aim to deliver the best for our guests and your feedback is a testament to that. We hope to see you again soon for another perfect dining experience. Thank you for your kind words and high ratings!
   

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6. d

   danielle

   Orlando

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food not as good as Kobe’s. And very expensive. Extra $28 for 4 of us to add noodles.
   

   Benihana - Orlando - International Drive, FLResponded today

   Thanks for the feedback, Danielle. We're sorry to hear that our food did not meet your expectations. We strive to provide the best quality and value to our customers, and we regret that we fell short this time. We appreciate your honesty and will take your comments into consideration as we continuously work to improve our services. We hope to have the opportunity to serve you again and provide a better dining experience. Best regards, Benihana - Orlando - International Drive, FL, The Management Team
   

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7. R

   Ram

   Montreal

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   When we were in the waiting area a lady very kindly came and asked us if you wanted cocktails and mistakenly we said yes. I had a mimosa. A small glass cost $20! That was kind of a rip off no question about it. Otherwise the food etc. was good but for such a hyped up place we thought it was nothing extraordinary. Our chef Derek and our service lady were both excellent. 
   

   Benihana - Orlando - International Drive, FLResponded today

   Hi Ram, Thank you for your feedback. We're glad to hear that you enjoyed our food and service at Benihana - Orlando - International Drive, FL. However, we're sorry for the misstep with your cocktails. We assure you that we value your input and will make sure such incidents do not occur in the future. We hope to serve you again soon.
   

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8. L

   Laura

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While it’s always a great experience, this year topped them all! Our waitress Maria and cook Cedric were OUTSTANDING with the dietary restrictions of some of those in our party! They both went above and beyond to ensure no cross contamination occurred and verified all ingredients to make sure they were safe. They met the requests with a smile and without a second thought. Thank you! Furthermore, upon arrival, the hostess team took a memory photo of our party, printed it out, and put it in a little frame with the matter of a few minutes. Such a sweet little Christmas Eve 2024 memory! So glad this is part of my little family’s Christmas traditions and looking forward to our next visit!
   

   Benihana - Orlando - International Drive, FLResponded today

   Thanks for the review, Laura! We're thrilled to hear that your experience at Benihana - Orlando - International Drive, FL, was top-notch. We take pride in meeting the special dietary needs of our guests and providing exceptional service. It's wonderful to hear that our team's efforts made your holiday celebration special. We hope to welcome you back soon for more memorable experiences.
   

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9. J

   Jennifer

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time for Christmas Eve. Going early was a great choice. The staff was great and so was the food!
   

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10. V

    Vicki

    Pittsburgh

    6 reviews

    5.0

    6 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food as always. We were able to celebrate 3 birthday dinner certificates at our table(3checks) without any difficulty. Enjoyed the savings and spent the extra money on the great drinks! Merry Christmas.
    

    Benihana - Orlando - International Drive, FLResponded 1 day ago

    Hi Vicki, We're thrilled to hear that you enjoyed your birthday dinner at Benihana - Orlando - International Drive, FL, and that we were able to make your celebration special. We always aim to provide the best service and it's wonderful to know we were able to do just that for you. We appreciate your feedback about our drinks and are glad you found them to be great value. We hope you enjoyed the festive drinks and that you had a wonderful Christmas. Thank you for your review. We look forward to serving you again soon! Best, The Management Team
    

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