Benihana - Wheeling, IL

Benihana - Wheeling, IL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Chris

   Chicago4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, service was great, the GM was amazing. She was patient and helpful with the complicated process of splitting gift cards.
   

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2. M

   Maria

   Chicago1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was good ,but for that money it wasn't worthed ,small portions,the chef and server were good, overall it was overpriced
   

   Benihana - Wheeling, ILResponded 6 days ago

   Hi Maria, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the food and found our chef and server to be good. However, we're sorry to hear that you felt our prices were not worth it. We aim to provide our guests with a memorable dining experience and it seems we fell short during your visit. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our service. We hope to have the opportunity to serve you again in the future. Best regards, Benihana - Wheeling, IL Management Team
   

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3. g

   gracie

   Chicago1 review

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was fine. The person who cooked our food did not interact or speak much.
   

   Benihana - Wheeling, ILResponded 6 days ago

   Thanks for the review, Gracie! We're glad to hear that you enjoyed your meal and the service at Benihana - Wheeling, IL. We're always striving to provide the best experience for our guests, so it's great to hear that our team member was able to provide a positive interaction. We hope to see you again soon!
   

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4. J

   Janine

   Chicago2 reviews

   3.0

   Dined on May 10, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Enjoyed the chef , but portions were small , waitress was rushing us a bit .very hurried dinner approx 90 minutes
   

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5. N

   Nichole

   Chicago1 review

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Manager is amazing, wonderful service. Food is delicious highly recommend. We went for a girls dinner to catch up and spend some time and had a lovely experience. We stood in the common area chatting for a little bit and the manager brought us some water to go. she was so friendly.
   

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6. K

   Krista

   Chicago5 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Augusto, our chef, did a great job! The food was very good. Service was very good.
   

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7. f

   fabian

   Chicago4 reviews

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   You have to try Hibachi Grill at least once. It is entertaining and different from any other dining experience. Food is good, nothing that says "I have to go back". Quite pricey. Nothing that would make me say, never go again, but nothing I am dying to return to.
   

   Benihana - Wheeling, ILResponded on May 4, 2025

   Dear Fabian, Thank you for giving Hibachi Grill a try and for sharing your thoughtful feedback. We're glad you enjoyed the unique and entertaining dining experience, and that the food met your expectations. We understand that while it may not have left a lasting impression, you still found value in the experience. Your comments on pricing and overall impression are helpful as we continuously work to improve. We hope to welcome you back in the future for a visit that stands out even more!
   

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8. J

   Jerry VIP

   Chicago5 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chefs are great as always. Dining experience consistent.
   

   Benihana - Wheeling, ILResponded on May 3, 2025

   Hello Jerry, We're thrilled to hear that you had a great dining experience at Benihana - Wheeling, IL! It's always a pleasure to know that our chefs are consistently meeting your expectations. We're glad that you found our food and service to be top-notch. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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9. J

   Joan

   Chicago1 review

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were outstanding, we were have a birthday and the staff went out of their way to help us celebrate it.
   

   Benihana - Wheeling, ILResponded on April 30, 2025

   Thanks for the review, Joan! We're thrilled to hear that you had a memorable birthday celebration at Benihana - Wheeling, IL. It's wonderful to know that our team went above and beyond to make your special day special. We're glad you enjoyed our food and service. We look forward to serving you again soon.
   

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10. F

    Fernanda

    Chicago4 reviews

    5.0

    Dined on April 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    El chef tuvo una atención suprema mente buena muy amable y cordial muy delicioso todo la comida súper
    

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