Black Angus Steakhouse - Arrowhead

Black Angus Steakhouse - Arrowhead reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Carolynn VIP

   Phoenix22 reviews

   2.0

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Just so so. Service was poor, no drink refill, had to ask for bread, etc. Pricey for blah food that is overcooked. Husband had salmon which he described as tough. I had grilled shrimp, flavorless. Salads are simply just lettuce.
   

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2. J

   Jack

   Phoenix2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Manager, Shawn O'Bray was exceptional. Took time to help us with some coupons at end of dinner. Definitely will be back. Nicole, our server was most pleasant and helpful in understanding the menu.
   

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3. D

   Donna

   San Francisco3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent waitress. Great restaurant for conversations.
   

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4. J

   Joe

   Phoenix14 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and great service. Will be back for more soon.
   

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5. R

   Ross

   Phoenix27 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Tiffiny was OUTSTANDING! So sweet and very attentive.
   

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6. L

   Loretta

   Phoenix11 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We have not been to the Arrowhead Black Angus in many years. The last time we were there, the steak was very tough. We decided to try them again for the steak, lobster and shrimp trio. The steak could have been a little more tender. The shrimp was good. Howeve, the lobster was so overcooked it was flakey and tasteless Eztremely disappointed. Will be going back to Goodyear restaurant from now on.
   

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7. G

   George

   Phoenix1 review

   4.0

   Dined on April 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   I found everything excellent, but was shocked by the new prices. The price of ice tea for over 3.00 is ridicules. All others were reasonable.
   

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8. G

   George and Terri

   Phoenix4 reviews

   3.0

   Dined on April 13, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We like Black Angus because it's quiet as compared with most other restaurants. Not this time. We were seated near the restrooms and across the aisle from a large party of 10 or more, including younger children. VERY noisy. The booth was comfortable, but we could barely hear our dinner companions during normal conversation. It also seemed quite warm (temperature). Our server was Deanna. She was pleasant enough...checked in periodically. Did her best to take care of us, but she also was server for the large party, and so she struggled a bit to keep up. That said, our food was good (3 had steak, one had prime rib), was served hot and to order. Salads were fresh and crisp. Upon learning that this was sort of a farewell dinner, and after the boisterous party left, Deanna thoughtfully offered our guests a warm chocolate chip cookie to take home. We appreciated the gesture, and tipped accordingly, despite the disappointing noise level during the meal, which certainly was not her fault. We still like the restaurant and will return....hopefully, with a better seating location next time.
   

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9. J

   Jullie

   Phoenix1 review

   3.0

   Dined on April 8, 2025

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 2

   Our meal was a 12oz ribeye and 6 shrimp. When server brought it out there was only 4 shrimp, she stated that a batch of shrimp was getting cooked and would bring them out when they were done. The first 4 shrimp was cool. Baked potato was smothered with 2 scoops of butter. Ordered well done steak and steak was pink. When server brought the other 2 shrimp out, something was wrong with it, I took a bite of it and had to spit it out.. server never offered to refresh my drink. When hostess stopped to ask how everything was, we asked for her to get server & told her about meal she got manager. Told him about the shrimp not good and maybe it was undercooked. He stated they just push a button & it cooks for about 2 minutes. He didn’t seem concerned. Took the shrimp away and server brought our check. We will not go back to this location.
   

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10. E

    Ern

    Phoenix1 review

    5.0

    Dined on April 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Services were great. Food was great. Had a great special.
    

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