Black Angus Steakhouse - Brentwood

Review summary

1. T

   Tammy

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best meal I’ve had there in awhile. Our server was excellent!
   

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2. R

   R

   San Francisco

   14 reviews

   2.0

   14 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   We went there for their Thanksgiving dinner special. We were disappointed with the lack of service and poor food. The turkey was so dry it literally broke up in pieces when we tried to cut it but the worst part was the turkey stuffing which was extremely salty. This is not rocket science and an established restaurant couldn't even do a decent job of preparing a proper turkey dressing. Talked to several other diners and they too complained about the extremely salty stuffings. Waitress never stopped by to check on things except at the end to drop off the check. If you want decent food and good service, go somewhere else.
   

   Black Angus Steakhouse - BrentwoodResponded 3 days ago

   We're truly sorry that your Thanksgiving experience didn’t meet your expectations. We aim to deliver both outstanding food and attentive service to all our guests, and your feedback indicates we missed the mark. We would like to learn more and address your concerns. Please share your contact information at our website so we can reach out.
   

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3. C

   Chris

   San Francisco

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   The food was just not packed with flavor. Prime rib and mac n cheese lacked any seasoning, was just bla in my opinion. Highly recommend some taste testing to improve on the quality
   

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4. D

   Dorothy

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We chose the filet mignon and it was cooked perfectly and very tender. A bit expensive but worth it.
   

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5. D

   Dawn

   San Francisco

   14 reviews

   4.0

   14 reviews

   Dined on November 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good service good as well. It was better than. I thought it would be
   

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6. M

   Marzia

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lisa was fantastic, she was very sweet, attentive and made sure we had everything we needed. She anticipated our needs before we even asked! Thank you Lisa!
   

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7. J

   John

   San Francisco

   14 reviews

   5.0

   14 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice dining experience for my birthday. Always good service. My favorite restaurant.
   

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8. J

   Joseph

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food was excellent. They seated us near the kitchen, which took away from the ambience of the restaurant. That was not helpful. The first seat we had was so dark I could barely see the menu, so we had to move. Our waitress seemed far more happy to converse with her coworkers, but became stoic when serving us.
   

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9. D

   Domenic

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Our Server Angel C. was not very attentive. He forgot to bring things we requested like water and bread. He was not knowledgeable about current specials and we had to show him the specials available on our BA app. This is the second time we have had this server and it was the same experience the first time. The potato augratin was cold when it arrived and sirloin a bit tough.
   

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10. A

    Ann

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on November 2, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3

    Had a 4:30pm reservation but was not seated until 4:45pm .. probably due to lack of servers at that time.
    

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