Black Angus Steakhouse - Montclair

Review summary

1. b

   beth

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for great food and service and value, especially bartender/waitress Stephanie.
   

   Is this helpful?

   Report
2. S

   Sharon

   VIP

   Orange County

   47 reviews

   5.0

   47 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again, Black Angus didn't let us down. Nice birthday celebration. Great food, server was great, prices not that bad. I have their app, and the server helped me find the best reward or discount for our meal. Water stayed full, dirty dishes cleared right away, food came promptly and exactly how we ordered even with special requests. Not sure what could have been better.
   

   Is this helpful?

   Report
3. C

   Carrollyn

   Orange County

   2 reviews

   3.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The 3 steak entrees were awful. All the steaks were different cuts but were all fatty, stringy ir tough. Everyone left more than half their steak. The ribs, starters and dessert were good.
   

   Is this helpful?

   Report
4. V

   Vanessa

   Los Angeles

   1 review

   1.0

   1 review

   Dined on November 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Came to celebrate my daughters bday. Her steak came out too rare, they took it and put it back on grill to cook it more which I thought was unsanitary since she had taken a bite already. Cross contamination, gross. My steak on my salad was undercooked. Had to return it but requested a new one so my salad wouldn’t get soggy while waiting. Brought it out but never brought another fork. Had to wait another 10 min before server came back to ask for a fork. By that time, my husband had been done with his food and my daughter was almost done. Just a bad experience and probably won’t be back for a while again.
   

   Black Angus Steakhouse - MontclairResponded on December 2, 2024

   We are sorry to hear about your recent visit, Vanessa. We strive to provide a seamless dining experience, and it's concerning to learn about the issues you faced during your daughter's birthday celebration. Guest satisfaction is our top priority, and we are eager to better understand and address your concerns. Please provide your contact information directly at our website, and we will reach out to discuss this matter further.
   

   Is this helpful?

   Report
5. S

   Sue

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This has been our favorie restaurant for years and they never disappoint on Thanksgiving. Food, service, ambience and noisel level is just perfect for my husband with a severe hearing loss. Love it every time!!
   

   Is this helpful?

   Report
6. J

   Jill

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice as always Thanksgiving Dinner. Turkey was moist not dry, and the dressing excellent which I normally don't care for, but theirs was very very tasty. Had so much food, took the pumpkin pie home!!
   

   Is this helpful?

   Report
7. S

   Sharon

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was a nice dinner. Waiter did forget several things that we requested. But overall good service.
   

   Is this helpful?

   Report
8. W

   William

   San Francisco

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   My Family order Stakes and one person in the party order fish. For a stake house they could not even cook it to temperature correctly two of the orders we not done correctly. The they tried to do a refire on the stakes in turn they over cooked them. Not a great experience. So the gm did not seem to understand how bad this was for a Holliday meal to run dinner for my family. It seems my family need to find new location for family dinners. I am also going to have to look for new location for business dinners because I would not like my client to have to go through what I went through.
   

   Black Angus Steakhouse - MontclairResponded on December 2, 2024

   We appreciate you bringing this to our attention, William. Ensuring our guests enjoy a memorable experience is a top priority for us, and it's disappointing to hear about your recent dining experience with us. We would like to learn more and address your concerns thoroughly. Kindly provide your contact information at our website so we can follow up.
   

   Is this helpful?

   Report
9. P

   Pat

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We were seated shortly after checking in with our reservation. The Filet Mignon wasn't tender and it was a little overcooked. It seemed smaller than 6 ounces. The salad was good as was the baked potato. The chocolate cake with ice cream and chocolate sauce was mediocre - not as moist as I was expecting. The restaurant wasn't too noisy and that was nice.
   

   Is this helpful?

   Report
10. D

    Diane

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious Thanksgiving meal. The turkey was very tasty and the filet and lobster tails were wonderful. Our waiter Tristan was attentive and knowledgeable and the back servers were efficient and polite
    

    Is this helpful?

    Report