Blackwall Hitch - Alexandria

Review summary

1. D

   Debra

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience at Blackwall Hitch was spectacular. Our waitress Jayla was very nice, she checked us on several times throughout our dinner. My husband and I were celebrating our wedding anniversary. I’ve been to Blackwall Hitch on several occasions and especially at this particular location. I have gone to another one in Annapolis but the one in Alexandria is the best. The ambiance was great, the food was superb from the starters to the main entree. I recommend my friends to this location as well. No matter what dish you choose from the menu you can’t go wrong with your selections. The truffle garlic fries are the bomb and I get them every time I visit. Keep up the good work and from all your workers we interacted with they are very professional. Thank you again for a lovely dining experience. My husband and I will be back again.
   

   Blackwall Hitch - AlexandriaResponded today

   Debra, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch from start to finish, and particularly on such a special occasion! Thank you so much for sharing your recommendation, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
2. r

   ryanm

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Love the location. Hemma was very friendly and on top of service!
   

   Blackwall Hitch - AlexandriaResponded 1 day ago

   Thank you so much for your 5-star review! We are so pleased to learn you enjoyed a wonderful dining experience with us and we are so grateful to you for your recommendation! Thank you, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
3. D

   Dr. Dennis C.

   Washington DC

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire dining experience was excellent. Our reservation was accurate, and we were able to get seated early. The host was courteous and very professional. The food was superb.
   

   • 
   • 
   • 

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Thank you so much for your 5-star review! We are thrilled to learn that you enjoyed the exceptional dining experience we strive for and you deserve and we truly appreciate you taking the time to share your positive experience & offer your recommendation! Thank you, and we can't wait to serve you again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
4. K

   Kelli

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything Thanksgiving without the cleanup. No need to cook. Service was outstanding.
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Kelli, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch this holiday and we are so grateful for your recommendation! Thank you, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
5. A

   Angela

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went for thanksgiving and everything was excellent except the fruit-packed stuffing. But the service and selections were excellent.
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Angela, thank you so much for your 5-star review! We are so pleased to learn you enjoyed a wonderful dining experience with us and we appreciate your feedback so we can continue to improve. Thank you, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
6. E

   Edward

   Washington DC

   12 reviews

   vip
   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great Thanksgiving Day Buffet. Food was delicious and plentiful.
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Edward, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch this holiday and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
7. m

   melinda

   Washington DC

   4 reviews

   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   Been to that location several times. Drove 2 hours in traffic to celebrate my daughters birthday and to enjoy the delicious we always order. What a huge disappointment, pork chop, whipped potatoes and asparagus are no longer on the menu. I was not a happy customer at all. Had to figure out an alternative dish. We decided on the filet mignon, whipped potatoes and spinach. Steak was very tender but too salty and didn’t like the charred taste. Spinach was salty as well. I normally post pics and reviews on social media, I didn’t this time because I felt like our celebration was ruined. Will not return.
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Melinda, thank you for your review-we are sorry to hear that your most recent visit to us was not what you were hoping for and that our menu changes so negatively affected your opinion of us. We appreciate your feedback so we can improve-if you would kindly email us at info@blackwallhitchalexandria.c0m with a copy of your review, date dined & location, we will work hard to prove we can do better. With Gratitude & Apologies, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
8. T

   The

   Washington DC

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was outstanding. The music was off the chain! I did not appreciate the waitress. She was not ready, and nor did the other waiter respond. He saw us requesting assistance but acted as if he did not see us. She did not check on us enough for an 18% per person gratuity. It was not appropriate for a buffett.
   

   Blackwall Hitch - AlexandriaResponded 6 days ago

   Thank you for your review-while we are happy to learn you enjoyed an outstanding meal and great ambiance, we are disappointed to learn about this negative service experience, and we appreciate you letting us know so we can address our team and improve. Thank you, and we hope to have the opportunity to serve you again soon to prove we can offer you a 5-star dining experience! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
9. M

   Marcus

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice. Music was louder than I liked. It was distracting.
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Thank you so much for your 5-star review, Marcus! We are so pleased to learn you enjoyed a wonderful dining experience with us and we appreciate your feedback so we can continue to improve. Thank you, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

   Is this helpful?

   Report
10. K

    Karen

    Washington DC

    18 reviews

    vip
    5.0

    18 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I loved everything about it except the music was too loud. There was music playing within the restaurant and then the band started and it was even louder. Its hard to talk to my friends at my table when I feel like I have to yell. Wonderful service and great food.
    

    Blackwall Hitch - AlexandriaResponded 6 days ago

    Karen, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch and we appreciate your feedback regarding the volume of the music so we can address our team and improve. Thank you, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
    

    Is this helpful?

    Report