Boathouse New Westminster

Review summary

1. J

   Jan

   Las Vegas2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was fantastic. I can’t remember our servers name. I’m thinking that it was Amy, but I could be wrong was very pleasant and made our service very very nice the other server that was walking the floor and serving other tables also was very attentive and very nice. The ambulance was very good. The food was excellent, but most of all the servers made it a very enjoyable night thank you to both of them but Amy for sure.
   

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2. BG

   BbyGare

   Vancouver6 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Pleasant wait staff and good meals with great location on the water.
   

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3. MC

   MCanuck VIP

   Vancouver10 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Location is nice. Seems short staffed - our server had to work really hard. He made special effort.
   

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4. E

   Elaine

   Vancouver9 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was delicious and the service was great! A tasty and diverse menu with lots of options. A wonderful night out in the middle of winter!
   

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5. H

   Heiner VIP

   Vancouver12 reviews

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Great Location, reasonable parking, friendly courteous staff
   

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6. B

   Betty VIP

   Vancouver22 reviews

   2.0

   Dined on February 17, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   First impression was bad already as soon as I walked in. Had to wait for at least 5mins to get greeted by the host. After seated, the server didn’t come to take our orders for a while. I understand everywhere is hard to hire people and also to maintain staff. It doesn’t mean that you ignore or don’t acknowledge your customers. After the orders were taken, the appetizer didn’t come for a while and of course our main course also took some time. Overall, it was bad and I won’t be coming back. This location is lucky to have the hotel guests to keep them afloat but good luck!!
   

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7. T

   Teresa

   Vancouver3 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The restaurant was very busy, a little bit loud, so some people may find it hard to hear conversation at the table, but overall nice ambiance. We had nice table with a view of the river.
   

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8. D

   Desiree

   Vancouver1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   There was a minor miscommunication with our table size, which the restaurant fixed pretty quickly. And then making further accommodations for our group to add 2 extra guests on a busy weekend (vday weekend). For that, we are extremely thankful! However, it took 2.5 hours for our food to arrive, and our friend who is gluten intolerant couldn’t eat anything else and had to solely wait for her dish. Also, when the food came, the steak was over done, and there was a mix up in the cod fish that was ordered. I appreciate the restaurant trying to make things right by apologizing and throwing in a discount at the end of the night, but unfortunately, the wait really put off all my guests. Guests had to pay for parking twice because their parking expired, and it was disheartening watching the entire restaurant get their food before our table. Hopefully boathouse is better prepared for busy nights such as last night.
   

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9. S

   Scott

   Vancouver2 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife's usual choice for celebrating her birthday dinner. Location at the New West Quayside is always a nice touch for fraser river scenery. The service was attentive and nicely paced and the food was well prepared and cooked to our desired likings. My New York steak was delicious and my wife's lobster with sirloin was exquisite as well. Always a pleasure to come eat and relax at the New Westminster boathouse!!!
   

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10. E

    Eric

    Vancouver2 reviews

    2.0

    Dined on February 16, 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3

    Menu was limited. Prices for the average food is far too steep. The server we had was great. Would not be in the top 10 of places to revisit.
    

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