Broussard's Restaurant

Review summary

1. J

   Jamie

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! Never let our mimosas go empty!
   

   Broussard's RestaurantResponded 1 day ago

   We’re so happy to hear you enjoyed the food and service! Keeping your mimosas full is definitely a priority! Thank you for sharing your experience, and we look forward to welcoming you back for more great meals and drinks! Olivia Becnel Service Manager
   

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2. N

   Nicholas

   VIP

   New York City

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience. Server was very friendly and knowledgeable. Food was spectacular!
   

   Broussard's RestaurantResponded 1 day ago

   We appreciate your business and hope to see you again soon. We are so pleased to hear you enjoyed everything on your visit with us! Olivia Becnel Service Manager
   

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3. K

   Katie

   Orlando

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Broussards is a must go for locals and visitors alike. The staff is incredible and attentive, the food was delicious, the atmosphere was unparalleled! Ask for Lindsay to tell you about the restaurant's history!
   

   Broussard's RestaurantResponded 1 day ago

   We're so glad to hear that you had a fantastic experience at Broussard's! It's wonderful to know that you enjoyed the food, atmosphere, and the service. Lindsay will be thrilled to hear your kind words about her sharing the restaurant's history. Thank you for the recommendation, and we look forward to welcoming you back soon! Olivia Becnel Service Manager
   

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4. d

   dan

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food and service and wine would do it again!
   

   Broussard's RestaurantResponded 1 day ago

   We appreciate your business and hope to see you again soon. We are so pleased to hear you enjoyed everything on your visit with us! Olivia Becnel Service Manager
   

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5. M

   Melissa

   VIP

   West Palm Beach

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every morsel was exceptionally paired with the perfect complement of seasonings and accompanied sides. We ordered 4 starters and 4 entrees and shared. The disappointments were that we had a late reservation and the dessert of the day was no longer available. We are foodies and we will be back.
   

   Broussard's RestaurantResponded 1 day ago

   We’re thrilled to hear that you enjoyed the meal and found the pairings and seasonings to be exceptional! We understand your disappointment with the dessert being unavailable and sincerely apologize for that. We appreciate your passion for food and are excited to welcome you back for another fantastic experience. Thank you for sharing your feedback! Olivia Becnel Service Manager
   

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6. V

   Vicki

   New Orleans

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best meal of our trip and we had some great meals.
   

   Broussard's RestaurantResponded 1 day ago

   We’re so happy to hear that we were the highlight of your trip! It means a lot to us that you enjoyed your meal, especially with all the great dining options you had. We hope to welcome you back on your next visit to New Orleans!
   

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7. M

   Madalyn

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Very good, except for they would never seat us despite us having a reservation. They sat parties that came in after us while we just stood there. Ended up sitting in the bar instead of waiting longer. Great service there!!
   

   Broussard's RestaurantResponded 1 day ago

   We’re sorry to hear about the frustration you experienced with seating despite your reservation. This is certainly not the experience we aim to provide, and we will address this issue to ensure better management of reservations moving forward. On a positive note, we’re glad to hear that the service at the bar was excellent, and we appreciate your patience. We hope to welcome you back soon for a smoother and more enjoyable experience. Olivia Becnel Service Manager
   

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8. S

   Shanna

   Washington DC

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! One of the best gems in the French Quarter. The best meal we have had so far on our trip. The service from the bartender to the wait team was 5 star. Highly recommend!
   

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9. G

   Gina

   New Orleans

   28 reviews

   2.0

   28 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Booked a reservation for a large group one month in advance & confirmed my reservation one day prior . When we arrived at the restaurant they tried to seat us outdoors in an exposed patio with 100% chance of rain with New Orleans under a tornado watch. Apparently they were overbooked & we were seated 30 minutes late in doors.
   

   Broussard's RestaurantResponded 1 day ago

   We apologize for the inconvenience and frustration you experienced with your reservation. It's certainly not acceptable that you were initially offered seating in such unfavorable conditions, especially given the weather. We understand how important it is to have a smooth experience, and we will review our booking and seating process to avoid situations like this in the future. Thank you for your patience, and we hope you'll consider giving us another opportunity to provide a better experience next time. Olivia Becnel Service Manager
   

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10. J

    Justin

    Alabama

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was fantastic, service was on point. Waiter was very nice and we had a great time for a birthday.
    

    Broussard's RestaurantResponded 1 day ago

    We’re thrilled to hear that you had a fantastic experience for the birthday celebration! It’s great to know that both the food and service exceeded your expectations. We’ll be sure to pass along your kind words to your waiter. We hope to have the pleasure of welcoming you back soon for another memorable visit! Olivia Becnel Service Manager
    

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