Burgers & Bourbon

Burgers & Bourbon reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kelley

   Salt Lake City13 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   For the effort it took to get a reservation, I was not overly impressed. Could not book a reservation between 5:30-8 for months, after calling several times and not being able to get through to a person. With that said, it was a burger and fries. Beautiful restaurant, service was good, however the place was empty. Milkshakes looked amazing, did not try one. I would go back for a casual easy dinner and only if we can actually get a reservation at a decent time.
   

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2. E

   Elizabeth VIP

   Washington DC4 reviews

   5.0

   Dined on March 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was outstanding! Went above and beyond. And excellent food.
   

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3. J

   James

   St. Louis5 reviews

   3.0

   Dined on March 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   This was our second time there. The first time, it was less crowded. Service was prompt, food was hot, burgers were juicy, all-in a great experience. This time however, the restaurant was significantly more crowded. Our reservation was at six, and we were promptly seated. However, it was not until 7:15 that we received our appetizers, and during that time our water was refilled infrequently and our waitress did not return to check on us for additional drinks. We had pretzels and wings, which were very good and recommended. We waited an additional 45 minutes after that to receive our burgers. For at least mine, while tasty, it was clear it had been sitting under a heat lamp for awhile, and our split of tater tots was incorrect. The latter was corrected. I'm certainly a fan of this restaurant and would come back, but overall the service and food quality was spotty. Price-wise, it wasn't too bad, remembering that it is in the Montage so a markup is expected.
   

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4. H

   Hayley

   Las Vegas8 reviews

   5.0

   Dined on March 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and drinks in a beautiful, but casual atmosphere! Service was spectacular as well!
   

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5. OT

   OpenTable Diner

   Denver1 review

   1.0

   Dined on March 10, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We very much disliked the hamburgers and the service was slow and inconsistent. The whiskey was awesome though!
   

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6. J

   Joshua VIP

   New York City2 reviews

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Burger was great. The service was really, really bad though
   

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7. A

   Alix VIP

   Chicago3 reviews

   2.0

   Dined on February 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The food was ok, but the service left something to be desired. Food very slow to come out. Brought child’s milkshake out before the meal, which was not at all helpful. Nice decor though
   

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8. T

   Tracy

   Orange County287 reviews

   4.0

   Dined on February 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Great burgers, shakes, and fries. Perfect dinner spot when staying at The Montage. The server was sweet but very slow to get our food.
   

   Burgers & BourbonResponded on February 2, 2025

   Hi Tracy, Thank you for taking the time to share your experience at Burgers & Bourbon. We're thrilled to hear that you enjoyed our burgers, shakes, and fries! We're always striving to provide the best dining experience possible, and your feedback about our service is appreciated. We hope to see you again soon for another perfect dinner spot. Best, Burgers & Bourbon Management Team
   

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9. L

   Lynn VIP

   Denver46 reviews

   5.0

   Dined on January 28, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service! Good food in a casual atmosphere.
   

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10. S

    Steve

    Minneapolis3 reviews

    4.0

    Dined on January 26, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Adequate with good food but many distractions and cold breezes
    

    Burgers & BourbonResponded on February 2, 2025

    Hi Steve, Thank you for taking the time to share your experience at Burgers & Bourbon. We're glad to hear that you found our food to be good and our atmosphere to your liking. We understand that there's always room for improvement in terms of temperature and noise level. Your feedback is valuable and we will certainly take it into consideration. We hope to welcome you back soon for an even better experience. Best, Burgers & Bourbon Management Team
    

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