Butlers Wharf Chop House Restaurant

Butlers Wharf Chop House Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Joanna

   London1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice Sunday lunch with the family. Nothing to much trouble.
   

   Butlers Wharf Chop House RestaurantResponded 7 days ago

   Hello Joanna , Thank you so much for your kind words! We're thrilled to hear you enjoyed your Sunday lunch with us. It was our pleasure to serve you and your family — we’re glad everything was just right. Looking forward to welcoming you back again soon! 😊🍽️ Kind regards , Hilay Patel
   

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2. a

   ashheat78

   Charleston3 reviews

   2.0

   Dined on April 18, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   This restaurant appeared nice and had 4stars n Open Table. It was empty, stilted, and dead. Food was extremely overpriced, but we expected it to be good and hung on for more. Portions were small. Beef was overcooked and the waiter made excuses. This was the worst experience of our 10 day Paris and London trip.
   

   Butlers Wharf Chop House RestaurantResponded 7 days ago

   Hello Ashheat , Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations, especially during what sounds like a special trip. We take all comments seriously, and it’s disappointing to learn that both the atmosphere and food fell short for you. Our goal is always to provide a memorable dining experience, and it’s clear we did not achieve that during your visit. Your observations have been noted and will be reviewed with our team. We appreciate you bringing this to our attention. Kind regards, Hilay Patel
   

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3. A

   Alison

   London28 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We live close by and this was the best meal we have ever had. The chicken mushroom and leek pie was sublime. Can you teach me how to make the pastry and to make the pie look so perfect- that could win competitions! The beef tartare is a staple favourite. The staff are always helpful and friendly, we love it!
   

   Butlers Wharf Chop House RestaurantResponded on April 17, 2025

   Hi Alison, thanks for your lovely feedback, hope see you soon. Kind Regards, Carmine.
   

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4. p

   paul

   London1 review

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and all the staff were very friendly
   

   Butlers Wharf Chop House RestaurantResponded on April 12, 2025

   Hello Paul , Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and felt welcomed by our friendly team. It truly means a lot to us. We hope to see you again soon! Kind regards, Hilay Patel
   

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5. A

   Andy

   San Francisco1 review

   1.0

   Dined on April 5, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Once great British restaurant now a shadow of its former self. The only thing good about this place is its location on the river.
   

   Butlers Wharf Chop House RestaurantResponded on April 6, 2025

   Hello Andy , Thank you for your feedback, and we truly appreciate your continued support. We’re sorry to hear that your recent experience didn’t meet your expectations, and we’re committed to improving. Our team is constantly working to elevate both the quality of our food and the overall dining experience, and we’d love to have you back to show you the progress we’ve made. We’re also grateful for our beautiful riverside location, and we hope you’ll enjoy it again during your next visit. Your feedback is invaluable, and we’re excited to welcome you back soon! Kind regards, Hilay Patel
   

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6. M

   Mathew

   London2 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed a great dinner at Chop House. Good friendly service, well priced meals and wines. Taste was great and service was fast! Nice experience
   

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   Butlers Wharf Chop House RestaurantResponded on April 10, 2025

   Hello Mathew , Thank you so much for the kind words! We're thrilled to hear you enjoyed your dinner at Chop House. It's wonderful to know the service, pricing, and flavours all hit the mark for you. We'll be sure to pass along your compliments to the team — they’ll be so happy to hear it! We look forward to welcoming you back for another great experience soon. Kind regards, Hilay Patel
   

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7. L

   Lily

   London1 review

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Great view, great service, and I asked for a birthday dessert if possible- and they brought it out at the same time as the other dessert we ordered; we were pleased with the attentiveness.
   

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   Butlers Wharf Chop House RestaurantResponded on April 5, 2025

   Thank you Lily !!!! we are glad you enjoyed food and service ,and I will let Ihor that you like his service and might gonna come again soon !!! Kind regards , Hilay Patel
   

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8. C

   Christiane

   London3 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very positive experience at Butler’s Wharf Chop House. I had an excellent steak cooked as I asked for and enjoy coming back. Thank you to Carmine and the team!
   

   Butlers Wharf Chop House RestaurantResponded on April 5, 2025

   Hello Christine , Thank you so much for your kind words !!! We are glad that you have had lovely experience with us and you enjoyed the food and service as well, I will let Carmine and team know that you come soon for their good service again !!!! Kind regards , Hilay Patel
   

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9. J

   Jacqueline

   London1 review

   4.0

   Dined on March 30, 2025

   1. Overall 4
   2. Food 1
   3. Service 3
   4. Ambience 5

   Beautiful location, service was good, food was average for the price… had a roast sunday dinner which came to our table within 3 mins of ordering, and within a few bites, you could tell it had been sitting at the pass for a while… potatoes were hard, beef was quite cold and my daiquiri drink tasted like it was watered down
   

   Butlers Wharf Chop House RestaurantResponded on April 1, 2025

   Hi Jacqueline, thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our service and location, as we always try to make our guest feel welcome. However, we're sorry that the food did not meet your expectations. Your feedback is important to us, we take all of them seriously as we continuously work to improve and if you have any suggestions, we would love to hear them. We hope to have the opportunity to welcome you again and provide you with a better dining experience. Kind Regards, Carmine.
   

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10. M

    Maria

    London4 reviews

    5.0

    Dined on March 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I have eaten at the Chop House, Butler’s Wharf on several occasions and it’s still a great place to dine. The staff are lovely and the food is quality (compliments to the chef)! and affordable. To top it off, the view of Tower Bridge is amazing!! It was my husband’s birthday weekend, and to start it off they made our dining experience, especially my husband’s, special. We highly recommend the Chop House, Butler’s Wharf. Thank you everyone x
    

    Butlers Wharf Chop House RestaurantResponded on March 29, 2025

    Hello Maria, Thank you so much for your kind words! We are thrilled to hear that you’ve enjoyed your visits to the Chop House, Butler’s Wharf. It’s wonderful to know that our team made your husband’s birthday weekend extra special, and we’re so glad the food and the view were to your liking! Your compliments mean the world to us, and we’ll be sure to pass them on to our chefs and staff. We truly appreciate your recommendation and look forward to welcoming you both back again soon! Thanks again for your lovely review! 😊 Kind regards, Hilay Patel
    

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