Cascades - The Stanley Hotel

Review summary

1. S

   Shianne

   Denver

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Honestly, the food was just okay and for that price point I’m expecting something significantly more delicious. The service was fine, nothing amazing either. I would not go back. I was disappointed we selected this restaurant as our splurge meal.
   

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2. J

   Justin

   VIP

   Dallas

   24 reviews

   3.0

   24 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Not a great experience overall. Drinks took too long and my food came out lukewarm. Waiter had too many tables and took too long to check on us. Talked to the manager afterwards and she was very helpful.
   

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3. r

   rachel

   VIP

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   This is def a tourist destination. Make sure you have a reservation or you’ll probably not get in. Request seating away from the bar, folks will walk in and stand around you waiting to snag a bar seat. So your intimate, expensive meal might be interrupted with an elbow to the side or a purse to the arm. Wait service was slow, and waitress forgot one of our drinks. When we noticed the bar tenders had a lull we tried to get their attention to have another round made but they acted like we were invisible. All of the food was amazing, a bit over priced for the ambience but the food made up where everything else is lacking. Go there once, it’s worth that.
   

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4. d

   dawn

   Denver

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is amazing very expensive but you are paying for the Stanley. All sides are separate price as well. Steak was cooked perfectly and salad dressing was good. Broccoli was cold
   

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5. B

   Bonnie

   VIP

   Houston

   102 reviews

   5.0

   102 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Cascades is fabulous! Gorgeous views and impeccable service make this a must when in Estes Park. Being that it is in the hotel based on The Shining just adds to the allure.
   

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6. D

   Daniel

   Las Vegas

   1 review

   1.0

   1 review

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Service war okay und bemüht bei Beschwerden. Bezüglich des Essens: Das schlechteste Steak und dann für 80$ was wir je gegessen haben. Erste war statt Medium fast wie eine Schuhsohle. Haben dann uns beschwert und ein zweites bekommen. Das war minimal besser aber trotzdem nicht dass was man von einem so gehobenen Restaurant erwartet. Kellnerin drauf angesprochen kam die Reaktion : sie hätte sich mit dem Beschwerden abgefunden und kann uns verstehen. Es wurde uns eine Weinflasche erlassen. Trotzdem steht fest für 300$ für zwei bei mieser Qualität und Ambiente NIEMALS WIEDER!!!!!!
   

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7. M

   Mary Ann

   VIP

   Tucson

   13 reviews

   5.0

   13 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great time. Enjoyed meeting Serge, our waiter from Ukraine. Food was good. Seated us near an electrical outlet which I needed for my oxygen production.
   

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8. A

   Arnold

   Denver

   4 reviews

   2.0

   4 reviews

   Dined on December 24, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   I hate leaving this review because, historical, I've had great experiences at Cascades. The wait staff were friendly enough, but the service was impossibly slow and poor. A charcuterie board to start and no plates delivered. A ribeye that was cold by the time it got to me, and drink service that had empty glasses for 15 minutes. All for an average of $150 per person. Utterly shameful for the brand.
   

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9. J

   Joan

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined on December 23, 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   This restaurant is taking advantage of it’s location in the Stanley Hotel. We sat in the bar but could see the restaurant. Previewing the menu lead me to believe this would be a “fine dining” experience but it was not. They don’t know how to make a Cosmo, tasted like only lime juice. Cobb salad was good but was not delivered with extra dressing on the side as requested, until asked again. Lamb lollipops were good. The ambiance is lacking.
   

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10. B

    Bob

    Greater Boston

    4 reviews

    4.0

    4 reviews

    Dined on December 23, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Great setting and experience. Food just OK for the price. Annoyed by the $25 charged for separate checks and including a baby as an extra person to push the mandatory tip up to 25%. Come on!
    

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