Chart House Restaurant - Waikiki

Chart House Restaurant - Waikiki reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Gregg

   Hawaii2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 1

   It would have been a very good experience for us & our visiting guests, but there was a large canvas construction sheet covering the entire area where we would have otherwise been able to see yachts swaying in their berths. That made the ambiance disappointing, to put it mildly!
   

   Is this helpful?

2. T

   Terry

   Hawaii1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was excellent along with the food. The desserts we’re great too!
   

   Is this helpful?

3. S

   Sharon

   Springfield2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food we had on our trip to Oahu! Everyone in my group loved it! Great food and great service!
   

   Is this helpful?

4. K

   Kerri VIP

   Hawaii30 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   I decided to revisit the restaurant after several years, especially since I heard it had recently undergone renovations. Overall, the experience was just okay. The atmosphere was overwhelming—very loud due to several large parties, a packed house, and live music. Despite the renovation, the furniture looked worn and dated, which was disappointing. The menu felt overpriced for what was offered. This was a business dinner, and we both ordered the stuffed shrimp. The dish was overly rich and oily, with a heavy hollandaise sauce that overpowered the shrimp. On the positive side, the servers were friendly and attentive, though the pacing felt rushed. If I were to return, it would likely be just for drinks at the bar during pau hana, rather than a full meal.
   

   Is this helpful?

5. W

   Woodrow VIP

   Denver4 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   We had high expectations walking into this seafood and steakhouse restaurant, especially given the premium prices on the menu. Unfortunately, the quality of the food did not match the cost. The steak was underseasoned and slightly overcooked, while the seafood lacked freshness and flavor. The execution fell far short. Overall, the experience felt more like an overpriced chain than a high-end dining establishment. I wouldn’t recommend it unless you’re prepared to pay a lot for mediocre food and average service. There are much better options out there for the same—or even less—money.
   

   Is this helpful?

6. S

   Steven

   Phoenix / Arizona4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful Anniversary dinner. Our server Amuri was polite, incredibly friendly, professional, Very knowledgeable and wonderful to have as our server. Thank you Amuri for making our 20 th anniversary so special. In regards the food was excellent like always.
   

   Is this helpful?

7. H

   Han Sol

   Unspecified1 review

   5.0

   Dined on May 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice food with kind server! Highly recommend restaurant
   

   Is this helpful?

8. ひろみ

   Osaka1 review

   4.0

   Dined on May 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   オープンテーブルで16時に予約していたのですが、母の日は16時30分オープンで入れず、早めに着いたので1時間ほど入口で待っていました。 予約メールには予約時間から15分間はご予約のためお席を確保しております。ご予約のお時間から15分を過ぎて到着される場合は、当店までお電話ください。と書かれていたのですが電話が使えずキャンセルされてないか心配でした。 前日の予約確認メールにも母の日は16時30分オープンと書いていなかったのできちんと情報は共有して欲しかったです。 予約ではカウンター席となっていたのですが案内されたのはテーブル席で、日本語メニューもあり、日本語を話せるスタッフさんもいたので良かったです。お料理も美味しかったので大満足でした。 オープンテーブルの予約には不満がありましたが また次回も是非利用したいと思います。
   

   Is this helpful?

9. D

   Dylan

   Hawaii1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Dined here for their Mother’s Day Buffet. For the price compared to the other options available, it was on average $20 less per person which was a huge plus. The dining room feels a little cluttered especially for a buffet with a lot of foot traffic. We were seated basically right next to the buffet line, with about 3 feet in-between tables that allowed barely any room to be comfortable with a lot of people passing between us carrying multiple plates stacked with food. The spread was diverse for the price and the food was really good. Maybe it was a bad wash but I did notice that there were a lot of stuck particles to the plates and drinking glasses. Overall, live music, good food, good service, decently priced, so a decent experience for a buffet. Would like to see how the experience is when the service is not buffet style.
   

   Is this helpful?

10. J

    Jenny VIP

    Hawaii24 reviews

    3.0

    Dined on May 11, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Had Mother's Day brunch at the Chart House today - it was busy but just okay. Totally understand that on special days service might be in flux but immediately we were taken to a table set for four for our party of five. Not a big deal, they brought an extra chair etc. One napkin was stained with food. They graciously took it and replaced it. Overall, the food was just okay - roasted lechon was room temperature, stations were kind of sloppy, and often waiting to be replenished. For $75 a head, I was just hoping for a little better.
    

    Is this helpful?