Chima Steakhouse - Charlotte

Review summary

1. M

   Melissa

   Charlotte

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Chima did not disappoint in any way! It is no longer new and the lobby and stairs look well used, but with good reason! It was a great meal. The salad bar is excellent. The meats are available in your choice of doneness. The service is attentive w/o hovering. Chris ad Stephanie were wonderful. We celebrated my son's birthday. He so enjoyed Chima. I am afraid they may have lost money on his meal! Chima is a great choice for a nice evening of celebration, or just a great meal!
   

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2. JR

   JacklynR

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was absolutely amazing! The food was great! Service was superb!!
   

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3. A

   Ashlee

   Charlotte

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Usually China is 5/5 for me but this time not so much. My boyfriend and I went for Valentine's weekend and he raved about it until we went back this past weekend. This go round, meat was tough, service was not as good as I'm used to. Disappointed. He says he doesn't have to go back anytime soon.
   

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4. OT

   OpenTable Diner

   Charlotte

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Price is very high for quality of food. Could’ve gone to a nice steakhouse and ordered a good steak for less and it would’ve been much better. Nothing wowed me and for that price it really should. Even the dessert was very mediocre. We will not be back. Much better options in the city.
   

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5. N

   Nick

   Charlotte

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Chima steakhouse is an experience everyone should have. Some of the best meat I’ve ever had.
   

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6. OT

   OpenTable Diner

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was nice my family an I had a wonderful time highly recommended.
   

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7. J

   Justin

   Washington DC

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Disappointing. Been going here for years. Food, drinks and service have always terrific. Highly positive experience, but something’s changed now. Most recent visit sucked. Steak was average, martini not good, and waitress was nonexistent. Had to ask to get drinks started when the manager came over. Thankfully another waitress came later to refill after running back from her own tables. Frankly I wanted to get out of there as quickly as possible. Hope they can turn it around. Other chima locations are incredible
   

   Chima Steakhouse - CharlotteResponded 5 days ago

   Hey Justin, We’re really sorry to hear that this visit wasn’t up to the high standards you’ve come to expect from us. Your feedback means a lot, and we’ll definitely take it into account as we work to improve. We’d love another chance to give you the experience you know and love! Thanks for your continued support – we hope to see you again at Chima Steakhouse! 🍷✨
   

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8. J

   Jarvis

   Charlotte

   1 review

   5.0

   1 review

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great dining experience with excellent customer service.
   

   Chima Steakhouse - CharlotteResponded 7 days ago

   Jarvis, we’re thrilled to hear you had a great dining experience! 🥩✨ Our team works hard to make every visit special, and we’re glad you felt the love. Can’t wait to have you back for another round of amazing food and service! Thanks for visiting Chima Steakhouse Charlotte! 🍷🔥
   

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9. S

   Shardai

   Charlotte

   1 review

   5.0

   1 review

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was phenomenal. The temperature and taste was amazing. The customer service was great. Our waitress was actually the bartender and she was such a personable person.
   

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10. A

    Amy

    Amarillo

    5 reviews

    3.0

    5 reviews

    Dined on February 22, 2025

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    I have been to many Brazilian type steakhouses and this was my least favorite. Our waiter was non-existent and we had to ask for water more than once. He never came by so that I could order another glass of wine. The food was standard, but the service was subpar!
    

    Chima Steakhouse - CharlotteResponded 7 days ago

    Oh no, Amy! That’s not the experience we aim to provide. 😞 We appreciate you bringing this to our attention, as great service is just as important to us as great food. We’ll be sure to share your feedback with our team so we can improve. Thanks for visiting Chima Steakhouse Charlotte! 💙🔥
    

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