Churrascaria Plataforma Brazilian Steakhouse

Review summary

1. E

   Eduardo

   New York City

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   I love the place! Only issue happened that reservation was done a couple weeks prior to the party, it was confirmed but the and getting there, they couldn’t accommodate us for another half hour due to a party they were having until 5:00pm! The manager gave us drinks and took care of us, but it was the downsize of it! Besides that, service was great and food as well!!!
   

   Churrascaria Plataforma Brazilian SteakhouseResponded today

   Thank you for sharing your feedback, Eduardo! We’re so glad to hear you loved the food and service. We apologize for the delay due to the private party, but we’re glad our manager and Eliane were able to take care of you. We appreciate your understanding and look forward to welcoming you back soon!
   

   Is this helpful?

   Report
2. R

   Rene

   New York City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Amazing Place The Picana Es Amazing The Service Amazing
   

   Churrascaria Plataforma Brazilian SteakhouseResponded today

   Thank you Rene for your fantastic review! We're so glad you enjoyed the Picanha and had an amazing experience. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
3. A

   Arnaldo

   New York City

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food is always good. Sometimes serving staff was not available or hard to come to table. Otherwise great.
   

   Churrascaria Plataforma Brazilian SteakhouseResponded today

   Thank you Arnaldo for your feedback! We’re glad to hear you enjoy the food. We apologize for the delays in service and will work on improving staff availability. We appreciate your support and hope to see you again soon!
   

   Is this helpful?

   Report
4. L

   Lisbeth

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a lovely experience! Excellent food, nice atmosphere, good service!
   

   Churrascaria Plataforma Brazilian SteakhouseResponded today

   Thank you, Lisbeth for your kind words! We’re thrilled you had a wonderful experience with us. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
5. M

   Marie

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   This was a return trip to one of our favorite places in the city. We have had dinner here on numerous occasions and always loved it. It had been a few years and we were excited. Sorry to say we won’t be back. The buffet’s quality has decreased significantly. No more high end items such as Parmesan or prosciutto. Then we weren’t offered any of the usual sides. We had to ask. Staff was nice but not as polished and attentive as before. The meat was very good and that’s the only part of our dinner that was on par with what we were used to.
   

   Churrascaria Plataforma Brazilian SteakhouseResponded today

   Thank you Marie for your feedback, and we’re sorry to hear that your recent visit didn’t meet your expectations. We truly value your loyalty and are disappointed that the buffet quality didn’t live up to your past experiences. Your comments about the sides and service will be addressed with our team to ensure improvements. We’re glad you enjoyed the meat, and we hope you’ll consider giving us another chance in the future please contact the restaurant directly. Thank you for sharing your thoughts with us!
   

   Is this helpful?

   Report
6. JR

   JenniferR

   West Palm Beach

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had a wonderful time at this restaurant. We definitely left there busting at the seams. The food was non stop and the quality outstanding. The service was top notch. The wait staff checked on is constantl and made sure we had everything we needed and wanted. I highly recommend this restaurant. We will definitely be going back again soon.
   

   Churrascaria Plataforma Brazilian SteakhouseResponded today

   Thank you, Jennifer for your wonderful review! We’re so glad you and your family had such a great time and enjoyed the food and service. We truly appreciate your recommendation and can’t wait to welcome you back again soon!
   

   Is this helpful?

   Report
7. F

   Françoise

   New York City

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service tres rapide et viandes excellentes. J aurais aimé que l on m explique le concept en arrivant. C est fort bruyant.
   

   Churrascaria Plataforma Brazilian SteakhouseResponded today

   Thank you very much for your feedback! We are delighted that you enjoyed the quick service and the quality of the meats. We take note of your suggestion to explain the concept upon arrival, and we apologize for the noise. We hope to welcome you again soon!
   

   Is this helpful?

   Report
8. d

   douglas

   Greater Boston

   14 reviews

   3.0

   14 reviews

   Dined on December 1, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   Dined here Dec 1st. Restaurant is nicely decorated for the holiday.We were promptly seated ,but unfortunately our waitress seemed unfocused at her job..We opted out of the salad bar/meat service table side and chose the ala carte menu.Had to remind waitress several times that my wife wanted a salad,not the grilled vegetables….Ribeyes were overly fatty.The worst part was the music..It felt like I was in a Brazilian disco. Way too loud ! Not an enjoyable dinner experience. Will never go back.
   

   Churrascaria Plataforma Brazilian SteakhouseResponded today

   Dear Douglas - Thank you for your feedback, and we’re truly sorry to hear that your experience wasn’t up to our usual standards. We apologize for the issues with your service and for the mix-up with your wife’s order. We also appreciate your comments about the music volume and will certainly take that into consideration. We hope you’ll reconsider and give us another chance in the future.
   

   Is this helpful?

   Report
9. M

   Michael

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Restaurant was packed. Host reported that they were short staffed. Service and food were excellent, as usual. But we were never offered the 'sides' which come with the meats. A minor service inconsistency, for sure. But noticed.
   

   Is this helpful?

   Report
10. B

    Bradley

    Philadelphia

    10 reviews

    vip
    5.0

    10 reviews

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always such a great experience for a pre-show dinner!
    

    Churrascaria Plataforma Brazilian SteakhouseResponded today

    Thank you Bradley for your kind words! We’re so glad to hear that you enjoy your pre-show dinners with us. We look forward to welcoming you again soon!
    

    Is this helpful?

    Report