Cliff House at Pikes Peak

Review summary

1. J

   Jackie

   Denver

   17 reviews

   4.0

   17 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was a special dinner for my sister's birthday, a place we'd talked about going to for some time, and we were really looking forward to it! The wait staff were all very nice, informative, and attentive, but... We ordered an appetizer to share the Trumpet Mushrooms, and it was absolutely delicious, a departure from the "normal." We ordered our mains - my BIL ordered the scallops, my sister, the filet mignon, and I ordered the bison NY strip. We sat. And, sat. As others who'd come in after us had their dinners delivered... we still waited. Finally, the waiter said that the steaks had been overcooked and they were remaking them. My BIL's scallops came, and my sister and I still waited. Finally! Our steaks came... but there were 2 filets. I asked about my order of the bison and was told that they'd been out of it for a few day. Huh? Okay, I'll keep the filet. But, dang... a Dijon sauce??? Nope. I don't do anything with vinegar. So, I sent it back and opted for the trout, which was delicious. But, the mistakes and the time it took for our mains was really not good, especially for being first-timers. Will we be back. Yes, I do understand that things happen. But, as a higher end establishment, it should be addressed.
   

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2. M

   Michelle

   Denver

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and service! Will definitely be back and highly recommend!
   

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3. C

   Cliff

   Denver

   3 reviews

   5.0

   3 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful place for a date or special occasion. The service staff was so polite and courteous and the food was absolutely amazing.
   

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4. T

   Tina

   Dallas

   6 reviews

   3.0

   6 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Musty smell in lobby and restrooms. Slow service. Not knowledgeable about gluten free options. Friendly person did allow for a change of reservation time over the phone. Was excited to show off this establishment to three friends who’d never been there but left a little bit embarrassed.
   

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5. E

   Ellen

   Minneapolis

   4 reviews

   5.0

   4 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner for a special occasion! Food presentation and taste was superb! Lovely live acoustical guitar music was a bonus. Service was great as well.
   

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6. C

   Carroll

   Denver

   5 reviews

   5.0

   5 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have never had a bad meal. I love the new specialty dinners that have started. The Oktoberfest Cerberus Beer dinner was fantastic and the latest, Alfred Hitchcock themed Wine Dinner was beyond words. We cannot wait for the December 12th Wine Dinner.
   

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7. C

   Christopher

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly staff and a very good steak! Atmosphere was nice and quiet for an overall great meal.
   

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8. S

   Susan

   Denver

   51 reviews

   4.0

   51 reviews

   Dined on October 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We were just passing through and stopped at The Cliff House. Very charming! We are already planning our next visit!
   

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9. B

   Bill

   Atlanta Metro

   10 reviews

   vip
   4.0

   10 reviews

   Dined on October 13, 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Bison ribeye was very good but the trout dish was very disappointing.
   

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10. OT

    OpenTable Diner

    Milwaukee

    1 review

    4.0

    1 review

    Dined on October 6, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Our entrees & dessert were very good! I had the pork chop & my husband had the Scallops. Both were great. The reason(s) I didn’t give 5 stars: we had a reservation & arrived a couple of minutes before our reservation time to be told there would be a very long wait and we could either sit in the lobby of the hotel (brightly lit and alone right by the entrance and check-in) or sit outside. I asked to take a look at the tables outside. We were walked to the front patio & there were tower heaters & fire pit tables but none of them were lit. This was 7:30 at night on October 5th. Granted it was unseasonably warm, but still not necessarily comfortable. I said if we sit out here, can we have the heater turned on and the hostess said certainly and promptly sat us at a fire pit table right next to a tower heater. Neither our fire pit table nor the tower heater were ever turned on for the duration of our dinner.  Our service was very slow, which I don’t believe was our waiter’s fault as he had quite a long walk to the front porch of the building from the main dining room where I’m sure he was also waiting on tables. We ordered the Caesar salad to get started & it was brought out with literally no dressing. I don’t mean a light dressing I mean zero dressing. We sat there for probably 15 minutes before flagging down a different server as we still hadn’t seen ours come back, to ask for some dressing for our salad. Once we had our dressing, the salad was enjoyable.  I overheard another couple that was also escorted to the patio who had management get involved because they had made a reservation 10 days prior and also been told the same thing we were told that it would be a very long wait & that they could sit outside or wait. They weren’t dressed as warmly as we were so they did not last long outside & management did accommodate them at an inside table after she threw a bit of a fit. So just note that because you have a reservation doesn’t necessarily mean you do🤷‍♀️
    

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