Best Barbecue Restaurants in Waimānalo

Our visit had a mixed experience. We had a reservation for 5:30 but arrived 20 minutes early because traffic was lighter than usual, hoping to be seated sooner. The restaurant was not busy at all, with several empty tables visible. Despite this, we were told to wait until our reserved time. I have both my parents with us, my mom in wheelchair and Dad in his walker. While I understand the importance of adhering to reservation schedules, it was disappointing to see that we could have been accommodated without any inconvenience to the staff or other guests. The waiting area was comfortable, but the wait felt unnecessary given the circumstances. One of the servers saw us waiting and she seated us right away. Once seated, the service was prompt and the food was excellent, which somewhat made up for the initial frustration. However, I believe the restaurant could improve its customer service by being more flexible with seating arrangements when the situation allows. Overall, great food and best server, but the rigid adherence to reservation times, even when the restaurant is not busy, detracts from the overall experience.

Very attentive and prompt staff with quality food makes this a top destination for Japanese bbq.

Great service! Extremely kid friendly! They were very accommodating.

The food came out quickly, and seasoned well. Staff was friendly and attentive.