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Customshop, Charlotte, NC

Customshop

4.8
4.8
1842 Reviews
$50 and over
Contemporary American
1601 Elizabeth Ave, Charlotte, NC 28204

Make a reservation

2 people
7:00 PM
Booked 47 times today

About this restaurant

  • Good for special occasions
  • Neighborhood gem
  • Charming
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Andres Kaifer
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
  • Neighborhood
    Elizabeth
  • Cross street
    Travis
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
Gift card

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What 1,842 people are saying

Customshop reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.8Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Charlotte

    Contemporary American

Review summary

AI-generated from verified diner reviews
Customshop captivates with its "exceptional food" and "warm atmosphere." Diners rave about the innovative menu, featuring standout dishes like scallops and duck. The bartenders, especially Erica, craft "amazing cocktails," enhancing the dining experience. While some mention noise and service issues, overall, it's a "favorite restaurant in Charlotte" for many.
1,842 Reviews
  1. Simon VIP

    New York City4 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Alll around great food and service every dish was great

    Is this helpful?

  2. Caroline

    Charlotte2 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We had the sweetest host!! Food was great! A little pricey but still good quality

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  3. Robert VIP

    Charlotte38 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I treated my husband to Customshop for his birthday and they did NOT disappoint. The meals were expertly plated and well thought out. We ordered the Hashimi, duck confit and seared bass. The carrot cake is a touch of heaven (and i don’t particularly care for carrot cake!). Our server Greg was on time without being intrusive, neither was he rushing us. Will definitely recommend!!!

    Is this helpful?

  4. Noah

    San Francisco2 reviews

    5.0

    Dined on March 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of my wife and I's favorite places to eat. Creative take on dishes - We order 3-4 Tapas plates and split an entree and come away full but not stuffed and uncomfortable. Excellent personable service and nice ambiance.

    Is this helpful?

  5. Steve VIP

    Charlotte87 reviews

    5.0

    Dined on March 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Custom Shop is tge real deal. The food was exceptional, ambiance great (albeit a bit loud), good wine list and food selection. Only issue was service which was a bit slow.

    Is this helpful?

  6. Angie

    Unspecified1 review

    5.0

    Dined on March 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience! We loved it and will be back for more!

    Is this helpful?

  7. Erin

    Charlotte5 reviews

    5.0

    Dined on March 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our first visit to Custom Shop and we will definitely be back. Everyone greeted us with a friendly smile and kind words. I had forgotten to make the reservations for my husband’s birthday dinner and so we were going to be seated at the bar. Custom Shop has a beautiful bar so that would have been fine. However the hostess figured out a way for us to have a table instead. The servers were very busy, but never acted like it when they would stop to check in on us. The food was incredible. My husband had the ravioli and I the scallops. Everything was delicious. We both had a cocktail and wine that were also wonderful. Our evening was capped off with fresh French press coffee. Everything was A+

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  8. Michael

    Charlotte2 reviews

    5.0

    Dined on March 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We really enjoy Custonshop. The food is wonderful. The drinks and wine selection are fantastic. The mixologist, Erica, is the best.

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  9. Anna

    Charlotte41 reviews

    5.0

    Dined on March 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lily was excellent! Great service, great food! Will be back!

    Is this helpful?

  10. scott

    Charlotte31 reviews

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The amazing thing about Customshop is that they are constantly making changes to the menu, and everything new that we try is absolutely outstanding. We had the Bass and the Venison pasta, along with the Beet and Kalette appetizers, all of which were incredible. And the premium bourbon selection is better than any other place we've been to. We'll definitely keep coming back.

    Is this helpful?

FAQs

Customshop is rated 4.8 stars by 1842 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Charlotte
  4. Charlotte
  5. Elizabeth

Make a reservation

2 people
7:00 PM
Booked 47 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Cross street
    Travis
  • Neighborhood
    Elizabeth
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andres Kaifer
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
  • Phone number
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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