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Customshop, Charlotte, NC

Customshop

4.8
4.8
1831 Reviews
$50 and over
Contemporary American

Make a reservation

2 people
7:00 PM
Booked 33 times today
  • Good for special occasions
  • Neighborhood gem
  • Charming
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

Additional information

  • Location
    1601 Elizabeth Ave, Charlotte, NC 28204
  • Phone number
    (704) 333-3396
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andres Kaifer
Gift card

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Menu

View menu on restaurant's website

What 1,831 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.7Food
  • 4.8Service
  • 4.8Ambience
  • 4.5Value

Noise • Moderate

Loved For

  • Charlotte

    Best Overall

  • Charlotte

    Contemporary American

  • Charlotte

    Best Overall

Review summary

AI-generated from verified diner reviews
Customshop is a vibrant culinary gem in Charlotte offering "amazing food and excellent service" with a "hip and handsome" ambiance. Diners rave about its "unique farm to table food," "creative drinks," and "exceptional flavors." The atmosphere is lively, perfect for celebrations, though it can be "a bit too noisy."

1,831 Reviews

  1. Matt VIP

    Atlanta12 reviews

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Great food and drinks as always. I booked a reso for my birthday since this is my favorite restaurant and we frequent every few months but there was no real acknowledgment of the special day so that was disappointing

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  2. Armando VIP

    Mexico City42 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Customshop is amazing: great food, very good drinks, nice environment, tasty desserts... a place to go!!! :)

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  3. Richard VIP

    Charlotte9 reviews

    3.0

    Dined 4 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3
    Food was amazing as always. Felt incredibly rushed to get out of there by the staff. Wasn't offered a drink during dinner after the waitress took my empty glass away. Not like we were there for a long time, had spent 52 minutes in there in total but it was clear they were just trying to turn tables as quick as possible.... Sad experience to be honest.

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  4. Jamie VIP

    Chicago5 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was awesome, the food was really really good. The carrot cake is maybe the best I’ve ever had.

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  5. Laurie

    Charlotte2 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The ink squid pasta with shrimp was exquisite! Delicious! The salad with pistachio nuts was divine!

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  6. John

    Charlotte26 reviews

    5.0

    Dined on February 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Highly recommend this neighborhood favorite. We have enjoyed countless meals there over the last probably 25 years. Food is always thoughtfully prepared and professionally served.

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  7. Sheri

    New York City11 reviews

    5.0

    Dined on February 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our bartender was fantastic. The food was incredible and the service in this restaurant is the best of the best. My favorite restaurant to visit.

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  8. LauraP

    Charlotte3 reviews

    4.0

    Dined on February 27, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Server was great, dishes were great or eh but overall wonderful experience

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  9. Margaret

    Charlotte2 reviews

    2.0

    Dined on February 23, 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5
    We were not offered bread prior to meal and the food was delivered way too fast. Pasta was served in a cereal sized bowl. The wine was good but mark up was too high. Overall the food was overpriced with very small quantities. 4 scallops for $40 would have been fine had they tasted good. Overall we felt rushed. We will not go back.

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  10. Alex

    Charlotte7 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Every bite of each dish was fantastic. We look forward to coming back.

    Is this helpful?

FAQs

Customshop is rated 4.8 stars by 1831 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 33 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Phone number
    (704) 333-3396
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andres Kaifer
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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