Diners' Choice: Best Service restaurants in South Wales

OpenTable

Updated March 05, 2025

Looking for restaurants with the best service in South Wales? You’re in the right place. Each month, OpenTable analyzes nearly 2 million global diner reviews from the past four months. We sort the results by location and category to help you discover new favorite restaurants. It's a great partnership: you reserve, eat, and review. We listen...and deliver the results for all to benefit. Enjoy!

The Greyhound Inn and Hotel

4.7

4.7 (29)

£25 and under

Gastro Pub

Usk

About the restaurant

Natalie and her team of chefs pride themselves on the taste and quality of the food from our kitchens. We use fresh, local ingredients whenever possible, offering an extensive variety of meals and snacks. See our seasonal menu.

It's good, honest, home-cooked, traditional fare of the kind most of us love to eat but that's now so often missing from the menus of many fancy restaurants.

For your special occasions or get togethers you can book exclusive use of our separate Dining Room where we can accommodate up to 30 people for a sit-down meal.

Dogs are allowed in our top bar so you are able to enjoy a meal and a drink or two with your pet. You can also sit outside in our beautiful garden anytime of the year, we have plenty of outdoor seating with patio heaters.

Top review

Keyes

Dined 1 day ago

Fantastic food & service!! Will definitely be going back soon!!

Butterflies Bar & Kitchen

4.9

4.9 (1455)

£25 and under

Steakhouse

Pontypool

About the restaurant

Multi-award winning restaurant situated in the heart of the World Heritage Town of Blaenavon.
Originally built in 1832 as the Cross Keys Hotel we have been serving the locals of Blaenavon and beyond for almost 200 years.

We are well known across South Wales for our award winning steaks and hearty portions

Voice awards - Best chef 2018
Voice awards - Best Sunday lunch 2019
Voice awards - Best steaks 2019
Welsh hospitality awards - Best Welsh restaurant 2021
Welsh restaurant awards - Best in South Wales 2023
Best commercial garden - 9 consecutive years
Best Restaurant in Wales 2024
Current Finalist Best Restaurant in Wales 2025

Top review

IanB

Dined on Feb 27, 2025

Took my stepdad for his 84 birthday and food was lovely and staff excellent. Especially want to mention Ethan who served us. Great personality and good with customers young and old! He is an asset to your business.

Harry's Restaurant & Wine Bar

4.7

4.7 (210)

£25 and under

Contemporary British

Cowbridge

About the restaurant

Coming Soon!

Top review

Alex

Dined on Feb 9, 2025

A lovely Sunday lunch! Food was beautifully cooked and presented, and plentiful. Staff were very friendly and welcoming. We will definitely be returning soon :)

The Crispy Duck

4.8

4.8 (365)

£26 to £40

Chinese

Cardiff

About the restaurant

The Crispy Duck is an award winning pan-asian restaurant offering an upmarket dining experience combining flavours from across Asia. Set in the heart of the city, The Crispy Duck has been a local favourite since its launch in 2011. Inspired by the melting pot of cultures across Asia, The Crispy Duck draws from comforting Malaysian family classics like Beef Rendang to beautifully handcrafted Japanese Sushi.

Sourcing our ingredients as close to home as possible and using authentic wok-fired and charcoal roasting techniques helps our dishes capture the flavours and aromas of authentic Asian cooking. Vibrant colours, crisp and fresh flavours underpin the philosophy of our cooking. Set in an elegant but simple dining room equipped with a fully stocked bar, we invite you to sample our range of Asian beers and extensive wine selection. An independent family-run business since our inception, The Crispy Duck offers a welcoming and inventive new take on pan-asian cuisine.

Top review

StephenW

Dined 4 days ago

Food was outstanding and the service was second to none

IL FIORE

4.7

4.7 (96)

£26 to £40

Italian

Chepstow

About the restaurant

We are a small independent family run Italian restaurant in the heart of Chepstow, with indoor and alfresco dining areas. We here at il Fiore believe that a good meal has to be cooked from scratch by using only the finest and freshest ingredients, enjoy a classic carbonara cooked with locally sourced eggs or even a pizza made with our homemade pizza dough. You can find us opposite st Mary’s church in Chepstow where there is also a public parking. Everyone of all ages are welcome at il Fiore you can even bring along your furry little friends

Top review

Philip

Dined 3 days ago

Great food, was really decent portions and tasted delicious. Staff were super friendly and service was amazing. Will definitely go back!

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Experience

Bottomless brunch

Pizzeria Villaggio

4.8

4.8 (906)

£25 and under

Pizzeria

Cardiff

About the restaurant

The spirit of Pizzeria Villaggio can be traced back to our traditional roots in Campobasso. A humble town filled with beautiful people in Southern Italy. Pizzeria Villaggio has been run by the Palladino family for the past 35 years. Borrowing our grandparent's recipes and adopting their love of good simple food combined with the Italian/Welsh values of creating a great family atmosphere, for all age groups has attributed to our success and longevity. In our pizzeria, there is a great range of carefully selected pizza and pasta dishes. We also run a daily specials menu that uses the finest, locally sourced, seasonal ingredients.

Top review

Andrew

Dined 6 days ago

Great food as always, very lively with a large birthday party, but all added to make a great atmosphere.

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Popular dish

Lasagne

The Rock and Fountain Inn

4.7

4.7 (1612)

£25 and under

Pub

Newport

About the restaurant

Welcome to the Rock and Fountain

Traditional Country Pub serving Quality Home cooked Food

Top review

Simon

Dined 6 days ago

Our server Zak was amazing, although he was friends with my daughter he was very polite and helpful looked after us very well, we will be paying a visit again very soon

Janet's

4.8

4.8 (791)

£26 to £40

Chinese

Pontypridd

About the restaurant

Janet's Pontypridd is a premier and authentic Restaurant that has been proudly serving the Pontypridd area since 2019. Since then, our mission has been to provide high-quality food for all those that wish to combine fun and enjoyable ambiance with skilful cooking into one extraordinary dining experience. We are committed to putting Pontypridd on the map as a food destination.

Top review

Gemma

Dined 3 days ago

Lovely food, served quickly and really nice ambience making it overall a lovely evening

Villaggio Lakeside

4.7

4.7 (544)

£25 and under

Italian

Cardiff

About the restaurant

The spirit of Pizzeria Villaggio can be traced back to our traditional roots in Campobasso, a humble town filled with beautiful people in Southern Italy. Pizzeria Villaggio has been run by the Palladino family since opening in 1986. Borrowing our grandparent’s secret recipes and adopting their love of good authentic food, combined with the Italian values of creating a great family atmosphere for all age groups, has contributed to our success and longevity. We have a dedicated & friendly team who are passionate about using high-quality ingredients to produce delicious Italian food.

Top review

OpenTable Diner

Dined 7 days ago

We had a fabulous family birthday meal with delicious food and drinks in a warm friendly atmosphere good service and at a good value price

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Popular dish

Lasagne

Gaucho - Cardiff

4.6

4.6 (886)

£26 to £40

Steakhouse

Cardiff

About the restaurant

This Mother’s Day, treat your Mum to an unforgettable dining experience at Gaucho. Tuck into a traditional Sunday Roast with an Argentine twist, or dine from our delicious à la carte menu, accompanied by an extensive selection of wines from Argentina and beyond.

At Gaucho Cardiff, every detail is crafted to enchant. The venue effortlessly blends sleek industrial design with cultural sophistication, creating an atmosphere of sultry glamour that’s both inviting and unforgettable. Whether you’re here for a business lunch, an afternoon cocktail, or an indulgent dinner, the setting elevates every moment.

Top review

JenniferVIP

Dined 3 days ago

Loved this place — great service, food, and atmosphere. Our server, Julia, was helpful, generous, and informative, too. We will come again next time we’re in Cardiff.

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Mother's Day Sunday Roast

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