Diwan at the Aga Khan Museum

Diwan at the Aga Khan Museum reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michelle

   Toronto3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner. Food is so tasty and cooked to perfection. Quiet atmosphere and great views all around, despite the rain.
   

   Diwan at the Aga Khan MuseumResponded 2 days ago

   Hi Michelle, Thank you for the lovely feedback! We're so glad you enjoyed your dinner and the ambience. Even on a rainy day, we're happy the views and peaceful atmosphere added to your experience. We look forward to welcoming you back to Diwan soon!
   

   Is this helpful?

2. N

   Nancy VIP

   London8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, food and ambience! We were not rushed at all either. Fabulous salmon dish!
   

   Diwan at the Aga Khan MuseumResponded 2 days ago

   Hi Nancy, Thank you so much for your kind words! We're thrilled to hear you enjoyed the food and had a relaxed dining experience. It means a lot to us that you appreciated the service, food, and ambience. We hope to welcome you back to Diwan again soon!
   

   Is this helpful?

3. R

   Rachelle

   Toronto1 review

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was slow and unorganized. No one greeted us when we first arrived. Waiters walked past us multiple times without acknowledging us despite our reservation. In the end we called someone over. There were no assigned waiters per table so we were asked the same thing multiple times. They only gave us 3 menus even though we were a party of 5. They would take things out of our hands such as menus and glasses of water. They did not ask who ordered what and gave people wrong orders even when we pointed it out to them. Also, we had to pay for parking on top of the food. This is not required but complimentary parking would be nice. Overall the level of service was worse than a fast food chain, leaving my family and I terribly disappointed. Would not come back again.
   

   Diwan at the Aga Khan MuseumResponded on May 15, 2025

   Hi Rachelle, Thank you for bringing this to our attention. We’re genuinely sorry to hear that your recent experience at Diwan fell short of both your expectations and the standard of hospitality we aim to provide. We kindly request that you reach out to us directly at eric@mcewangroup.ca that we can further assist you with your experience. We sincerely apologize for the disappointment you experienced with the service. Your comments will be carefully considered as we strive to enhance the quality of our offerings. Thank you for your feedback!
   

   Is this helpful?

4. M

   Maanaaz

   Toronto3 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a great place to visit and dine at. Today was no exception. One issue was the door to the patio was left open mainly for the servers. This allowed the very cool breeze into the dining hall which made it uncomfortable to enjoy the meal. The food got cold quickly and the ladies at the table were cold. Other patrons around us also inquired about closing the patio door to no avail. After we ordered the coffee and dessert, with a last try to have them close the patio door, the maître d obliged and we were a lot more comfortable to enjoy the coffee and desserts. The coffee cups are small for a brunch and the coffee was cold. So was the masala chai. Otherwise the food was delicious and the ambience lovely. Thank you.
   

   Diwan at the Aga Khan MuseumResponded on May 13, 2025

   Hi Maanaaz, Thank you for sharing your experience with us. We’re glad you enjoyed the food and ambiance, but we regret the discomfort caused by the open patio door and the cold beverages. Your feedback is valuable, and we will take the necessary steps to improve the overall experience for our guests. We hope to have the pleasure of welcoming you back soon.
   

   Is this helpful?

5. S

   Stephen

   Toronto3 reviews

   4.0

   Dined on May 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good, service slow, server was good but felt like kitchen was slow…even though restaurant initially almost empty. Also fairly expensive ($300 for 4 with 3 drinks and 1 dessert). Overall would recommend if service was improved
   

   Diwan at the Aga Khan MuseumResponded on May 13, 2025

   Hi Stephen, Thank you for your feedback. We’re glad the food met your expectations and that you had a positive interaction with your server. We understand your concerns regarding the pacing of service, and we’ll work on making improvements to ensure a quicker experience. We hope to have the opportunity to serve you again soon.
   

   Is this helpful?

6. M

   Marie

   Toronto1 review

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A marvellous oasis to enjoy fine food with special people.
   

   Diwan at the Aga Khan MuseumResponded on May 13, 2025

   Hi Marie, Thank you for the lovely comment! We’re thrilled to hear that you had a wonderful experience with us. We’re honored to be a part of your special moments and look forward to welcoming you again soon for more memorable meals.
   

   Is this helpful?

7. E

   Eleanor VIP

   Toronto3 reviews

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The Aga Kahn Museum is close to my home, first time I’ve been for dinner. Few tables being used, my waiter told me more people come when an exhibition is showing. Setting is special, high windows looking out over reflecting pond and trees. Food is authentic middle eastern food, delicious and generous in servings. We shared the onion bhaji and beef samosas and brought some of them home. Main courses were the grilled platter and chicken biryani. We will return to try out more of the menu.
   

   Diwan at the Aga Khan MuseumResponded on May 13, 2025

   Hi Eleanor, Thank you for sharing your experience with us! We’re so glad to hear you enjoyed your first dinner at Diwan. The setting truly is unique, and it’s wonderful to know the food and service met your expectations. We look forward to welcoming you back to try more of our menu in the future. See you soon!
   

   Is this helpful?

8. B

   Brian

   Toronto2 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic meal. Quality, taste, and presentation perfect. Will return. Great value. Highly recommend.
   

   Diwan at the Aga Khan MuseumResponded on May 5, 2025

   Hi Brian, Thank you so much for the wonderful review! We're thrilled to hear you enjoyed everything from the quality and taste to the presentation. We truly appreciate your recommendation and can’t wait to welcome you back to Diwan soon!
   

   Is this helpful?

9. A

   Adil VIP

   Toronto17 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent and food was good- it was a great experience. We will be going back!
   

   Diwan at the Aga Khan MuseumResponded on April 28, 2025

   Hi Adil, Thank you for the wonderful feedback! We're so happy you had a great experience with us. We can't wait to welcome you back again soon!
   

   Is this helpful?

10. S

    Sheilah

    Toronto12 reviews

    3.0

    Dined on April 25, 2025

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    For the second time in 2 months, i was extremely disappointed with the service at Diwan. One young lady and a gentleman assisting her worked their buns off to try to support 16 tables of diners. They both tried very hard to be pleasant but we were left waiting several times through the meal. It is difficult to recommend a restaurant where the diner support staff is overworked and poorly supported. Kudos to the 2 servers for not walking ouit!!!!! food was excellent as always
    

    Diwan at the Aga Khan MuseumResponded on April 28, 2025

    Hi Sheilah, Thank you so much for sharing your experience with us. While we're truly happy to hear you enjoyed the food, we’re very sorry that the service didn’t meet your expectations. We are working on improving our support for our staff. We genuinely appreciate your patience and understanding, and we look forward to welcoming you back for a smoother, more enjoyable experience.
    

    Is this helpful?