Diwan at the Aga Khan Museum

Review summary

1. S

   Sue

   Toronto

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Wait staff are not attentive. Didn't come back to our table after they served our entree. Only returned when we wanted the bill. We would have ordered another drink. Plate with burger and fries was very bare, poor presentation. The 2 tentacles served with the octopus salad did not taste very good . For the price, the food served wasn't worth the cost. It was our first experience, I doubt we will return.
   

   Diwan at the Aga Khan MuseumResponded 2 days ago

   Hi Sue, Thank you for bringing your experience to our attention. We kindly request that you reach out to us directly at eric@mcewangroup.ca so that we can further assist you with your experience. We sincerely apologize for the disappointment you experienced with today's service. Your comments will be carefully considered as we strive to enhance the quality of our offerings. Thank you for your feedback!
   

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2. C

   Cathie

   Toronto

   57 reviews

   vip
   5.0

   57 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fabulous place to celebrate their 48th anniversary with close friends. Everything was spectacular.
   

   Diwan at the Aga Khan MuseumResponded 5 days ago

   Hi Cathie, Thank you for your wonderful feedback! We’re delighted to have been part of your special celebration and look forward to welcoming you back to Diwan for more memorable moments. ✨
   

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3. A

   Abigail

   Toronto

   4 reviews

   2.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Restaurant was understaffed. Service was slow. Shrimp was overcooked and burnt.
   

   Diwan at the Aga Khan MuseumResponded on November 18, 2024

   Hi Abigail, Thank you for sharing your experience. We regret that your visit fell short of expectations and appreciate your patience despite the challenges. Your feedback will be shared with our team as we work on improving both our service and food preparation. We hope to have the opportunity to welcome you back and provide the experience we strive to deliver. Please don’t hesitate to reach out if you’d like to share more details.
   

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4. N

   Neena

   Chicago

   31 reviews

   vip
   4.0

   31 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A really nice place that isn't loud and feels upscale. The fattoush salad was remarkable and different than what one would expect. The halloumi is a definite must get. The sauce is impeccable. The lamb was tender but the flavor lacked a bit. The chickpeas weren't cooked thoroughly so that took away from enjoying the entire meal without having to remove the chickpeas. They do have a kids menu so if you're taking kids, it is perfectly fine.
   

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   Diwan at the Aga Khan MuseumResponded on November 14, 2024

   Hi Neena, Thank you for taking the time to share your thoughts! We’re thrilled you enjoyed the ambiance and loved the fattoush salad and halloumi—it’s wonderful to hear those stood out to you. We're sorry to hear that the lamb and chickpeas didn’t fully meet your expectations and appreciate your feedback, which helps us refine our dishes. We're glad the kids’ menu added to your experience as well. We hope to welcome you back for another memorable visit!
   

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5. S

   Sheilah

   Toronto

   10 reviews

   5.0

   10 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   plate sizings are excellent. 3 of us really enjoyed the sizzling platter and the houlomi shareable dish.
   

   Diwan at the Aga Khan MuseumResponded on November 14, 2024

   Hi Sheilah, Thank you for sharing your experience! We're so pleased to hear that you and your group enjoyed the sizzling platter and halloumi shareable dish. We look forward to welcoming you back for more memorable meals at Diwan!
   

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6. D

   Doris

   Toronto

   11 reviews

   5.0

   11 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a peaceful and calming location. The food was superb. Shared the eggplant share plate and the falafel bowl. Fries too. And the Mango Lassi was exceptional. Had wonderful service. A bit pricey for lunch but worth it.
   

   Diwan at the Aga Khan MuseumResponded on November 14, 2024

   Hi Doris, Thank you so much for your kind words! We’re delighted that you enjoyed the peaceful ambiance and our selection of dishes. We’re glad to know our team made your experience memorable. We look forward to welcoming you back for another relaxing meal soon!
   

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7. S

   Suzanne

   Greater Boston

   19 reviews

   vip
   5.0

   19 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   At the museum for a concert. Very happy we chose to eat in the restaurant beforehand.
   

   Diwan at the Aga Khan MuseumResponded on November 4, 2024

   Hi Suzanne, Thank you for your kind words and feedback about Diwan. We're thrilled to hear that you enjoyed our services, and we appreciate you taking the time to share your experience! We value your patronage and look forward to the pleasure of serving you again in the future.
   

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8. S

   Stephanie

   Toronto

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, very friendly staff. Food was amazing!
   

   Diwan at the Aga Khan MuseumResponded on November 4, 2024

   Hi Stephanie, Thank you for your kind words and feedback about Diwan. We're thrilled to hear that you enjoyed our services, and we appreciate you taking the time to share your experience! We value your patronage and look forward to the pleasure of serving you again in the future.
   

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9. L

   Luis

   Toronto

   1 review

   5.0

   1 review

   Dined on October 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambience. A bit pricey but good food and punctual service. Wish parking was free if you eat at the restaurant.
   

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10. S

    Salim

    Houston

    8 reviews

    5.0

    8 reviews

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Soulful ambience,excellent service, amazing food .
    

    Diwan at the Aga Khan MuseumResponded on October 17, 2024

    Hi Salim, Thank you for your kind words and positive feedback about Diwan. We're thrilled to hear that you enjoyed our services, and we appreciate you taking the time to share your experience! We value your patronage and look forward to the pleasure of serving you again in the future.
    

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