El Catrin

Review summary

1. V

   Vicky

   Las Vegas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food, and exceptional margaritas! Had the margarita flute and it was perfect…would definitely be going back.
   

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2. D

   David

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was delicious, service was great, but very loud and hard to talk to your date
   

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3. A

   Anuj

   Toronto

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful experience with great customer service and amazing music. Must visit for a mind blowing experience.
   

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4. S

   Sebastian

   Toronto

   1 review

   5.0

   1 review

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   delicious food, the tacos and guac especially were amazing. also, great service!
   

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5. J

   Jeff

   VIP

   Calgary

   23 reviews

   5.0

   23 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As you enter the restaurant, the decor really is beautiful and well done. And the whole place feels warm and welcoming. Our server, Shena, was awesome with great recommendations and outstanding service. Oh yeah, and the food was brilliant. A very authentic experience and a definite highlight on our trip to TO:)
   

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6. J

   Jermaine

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on January 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was really great, the Baja Tacos my favourite
   

   • 

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7. M

   Michelle

   Ottawa

   3 reviews

   5.0

   3 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere and vibe here are fantastic. A great spot for a gathering! I love the separate vegetarian/vegan menu - it’s so appreciated! Service and staff were great and food delicious!
   

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8. P

   Parneet

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ece really knocked it out of the park, and I can’t thank her enough for making my birthday so awesome and memorable. Her little touches and attention to detail brought a fun vibe to the celebration, making it an experience I won’t forget!
   

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9. C

   Cheryl

   VIP

   Toronto

   10 reviews

   1.0

   10 reviews

   Dined on January 5, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   While I enjoyed some of our food and drinks item, the overall experience was a bit disappointing due to the service and environment. It took 20 minutes to get greeted + water and 20 minutes to then get our drinks - that means 40 minutes to spend $18 on a margarita. The restaurant is very crowded due to a narrow walkway between the tables and bar seating so often you feel very crowded and cramped the entire time. While they installed a curtain to try and help with the winter weather, being close to the door area was freezing! Even the server came over and mentioned how we had a bad table - not the best thing to say… For the prices you could definitely get better service and equally as good food elsewhere.
   

   El CatrinResponded 7 days ago

   Thank you for your feedback and for visiting our restaurant Cheryl. We are deeply saddened that it seems your overall experience with us failed to meet your expectations. We actually encourage guests to speak to a manager about any concerns they have during their visit so we have the opportunity to turn things around in the moment. Please know we have taken your feedback very seriously and will be passing it along for review. That said, we would love to encourage you to let us create a better experience for you in the future, should you choose to dine with us again. Best Regards, Stuart K.
   

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10. M

    Mark

    Toronto

    1 review

    5.0

    1 review

    Dined on January 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lively fun place to eat. The food and Margaritas were delicious. The margaritas were a bit pricey for what you received, but other than that, it was a wonderful experience. We will go again.
    

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