elements at Sanctuary Camelback Mountain

elements at Sanctuary Camelback Mountain reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Carol

   Phoenix / Arizona24 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Just perfect. Outstanding server!! Gorgeous view always! Pricey as hell, but great treat every so often. Thanks!!
   

   elements at Sanctuary Camelback MountainResponded 1 day ago

   Thank you very much for your thoughtful feedback. We’re delighted to hear you enjoyed the service and the view. While we understand our pricing reflects a premium experience, we truly appreciate you choosing us for a special occasion. We look forward to welcoming you again soon. Sincerely, Matt Hobbs Executive Chef
   

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2. R

   Rosy

   Phoenix / Arizona4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great from arrival to departure. As soon as we checked-in, we were congratulated with happy anniversary and received a complimentary anniversary dessert. Food was delicious and the views were beautiful. Overall service was great.
   

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   elements at Sanctuary Camelback MountainResponded 1 day ago

   We're thrilled to hear that you enjoyed your anniversary celebration at elements at Sanctuary Camelback Mountain. It's wonderful to know that our complimentary dessert added to your celebration. We're also glad to hear that you found our food delicious and the views beautiful. Your kind words are greatly appreciated and we look forward to serving you again soon! Sincerely, Matt Hobbs Executive Chef
   

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3. A

   Ashley VIP

   Phoenix / Arizona11 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Food and service. Were treated like kings and queens and had a great time dining here. Will definitely be back.
   

   elements at Sanctuary Camelback MountainResponded 1 day ago

   Thanks for the feedback! We're thrilled to hear that you had an amazing experience dining with us at elements at Sanctuary Camelback Mountain. It's wonderful to know that our food and service made your visit memorable. We always strive to make our guests feel like royalty, so your kind words are truly appreciated. We look forward to welcoming you back soon for another great dining experience! Sincerely, Matt Hobbs Executive Chef
   

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4. L

   Larree VIP

   San Francisco11 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place. An amazing g view, great food and exceptional service. One of my very favorites!
   

   elements at Sanctuary Camelback MountainResponded 1 day ago

   We're thrilled to hear that you love the g view, great food, and exceptional service at elements at Sanctuary Camelback Mountain. Your kind words mean the world to us and we're delighted that we've become one of your favorites! We look forward to welcoming you back soon for another memorable dining experience. Sincerely, Matt Hobbs Executive Chef
   

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5. D

   Diane

   Phoenix / Arizona2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Magnificent environment, with either inside or outside seating, stellar service, wonderful ambience, very good wine list, Cobb salad was very good, felt as though everyone appreciated us being there. Great experience.
   

   elements at Sanctuary Camelback MountainResponded 4 days ago

   Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at elements at Sanctuary Camelback Mountain. It's fantastic to know that you enjoyed our inside and outside seating, as well as our ambiance. We're also glad that you appreciated our service and wine list. We strive to provide a wonderful dining experience for all our guests and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon for more superb meals! Sincerely, Matt Hobbs Executive Chef
   

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6. OT

   OpenTable Diner

   Dallas5 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   The menu has limited options and is very expensive. The website menu is not up to date. The food was good but, as I said not many choices and we told them it was our anniversary and the waiter made no mention of it and they did nothing special. I had been years ago and thought it was beautiful view and of course, still is….. just not worth what you have to spend. Also, reservations make you think it was busy and it was not.
   

   elements at Sanctuary Camelback MountainResponded 5 days ago

   Thank you for taking the time to share your experience with us. While we're glad to hear you enjoyed the view and found the food to be good, we're truly sorry to learn that your recent visit did not meet your expectations—especially for such a special occasion. We sincerely apologize that your anniversary was not acknowledged. Celebrating milestones with our guests is something we take pride in, and we regret that this was overlooked. We're actively working to ensure our online information is accurate and up to date, and your comments will help guide those improvements. We hope you'll consider giving us another opportunity in the future to provide the level of hospitality you were expecting—and deserve. Cheers Brady Pankow Director of Rooms
   

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7. C

   Chris

   St. Louis15 reviews

   4.0

   Dined on May 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and view, very expensive. We enjoyed the salad, brussels sprouts, scallops, and a fillet. Two drinks a piece, nothing special, $300 before tip 
   

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   elements at Sanctuary Camelback MountainResponded 4 days ago

   Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our salad, Brussels sprouts, scallops, and fillet. We aim to provide a high-quality dining experience and we are thrilled we met that mark during your visit. We appreciate your feedback and we hope to welcome you back soon. Sincerely, Matt Hobbs Executive Chef
   

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8. J

   Jason VIP

   New York City9 reviews

   1.0

   Dined on May 26, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I chose this restaurant to celebrate a birthday because of a previous pleasant experience. This time however, was a U-turn. For reasons unknown to me, our server was rushing the ordering process. From the moment when we declined any alcohol for dinner, the entire process felt like being in a diner (not that there’s anything wrong with a diner, it’s just a different experience) When we explained there are some dietary restrictions, the waiter did participate in explaining some alternatives, and the answer always lead to “I have to check with the kitchen”, but he never does. Instead, the waiter will return again, without any new information or solution, inquired a repeatedly if we’re ready to order. When if he check with the kitchen, the answer was always: “don’t think this should be a problem”. Towards the end of the main course, without consulting if we finish with the dish (clearly food was still left over), he asked if we’re ready for dessert. Finally, without any recommendation, the waiter stated that something will be coming from the kitchen as complementary for the birthday. when he returned with the frozen sorbet, he walked away before we can order the dessert we wanted. Let me be clear, This is not a reflection of all the staff in the restaurant, just a small possibility of you going through a drive-through like ours. 😎
   

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9. S

   Susan

   Minneapolis - St. Paul7 reviews

   5.0

   Dined on May 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This dining experience is a must. The food was outstanding and the waitress was exceptional. We will definitely be going back.
   

   elements at Sanctuary Camelback MountainResponded on May 27, 2025

   We're thrilled to hear that you enjoyed your dining experience at elements at Sanctuary Camelback Mountain. It's wonderful to know that our cuisine and Shannon's service exceeded your expectations. We're looking forward to your next visit. Sincerely, Matt Hobbs Executive Chef
   

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10. S

    Steve VIP

    Phoenix / Arizona3 reviews

    5.0

    Dined on May 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Bill our server was so professional, wsrm and just the right amount of interactions to make our meal experience outstanding
    

    elements at Sanctuary Camelback MountainResponded on May 27, 2025

    We are thrilled to hear that you had such a positive experience at elements at Sanctuary Camelback Mountain! It's wonderful to know that our team, especially Bill made your meal an outstanding experience. We're always striving to provide the best service possible, so your words truly mean a lot to us. We look forward to welcoming you back soon for another wonderful dining experience. Sincerely, Matt Hobbs Executive Chef
    

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