ELWAY'S Downtown

Review summary

1. JJ

   JorgeJ

   VIP

   Las Vegas

   35 reviews

   3.0

   35 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Dentro de los steak houses, hay varios mejor, cuyo costo beneficio supera a ELWAY’S. El servicio excelente, sin embargo los términos de la carne fallaron, sin embargo los cambiaron sin problema.
   

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2. T

   Thomas

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   John Elway's restaurant offers a fantastic dining experience that reflects the spirit of its namesake. The atmosphere is warm and inviting, making it a great spot for both casual meals and special occasions. The menu showcases a variety of delicious options, with standout dishes like their perfectly cooked steaks and flavorful seafood. The service is attentive and knowledgeable, enhancing the overall experience. Whether you're a sports fan or just looking for a great meal, John Elway's is definitely worth a visit. Highly recommend! Went with a large group and specifically had an amazing braised short rib with a side lobster tail cooked to perfection.
   

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   ELWAY'S DowntownResponded 4 days ago

   Thanks for visiting us, Thomas! We're thrilled to hear that you enjoyed your experience at ELWAY'S Downtown. It's great to know that our atmosphere and menu added to your enjoyment. We're especially proud of our perfectly cooked steaks and flavorful seafood, and it's wonderful to hear that they stood out for you. We're also glad that our service was able to enhance your experience. We appreciate your high recommendation and look forward to welcoming you back soon! Best, The Management Team
   

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3. D

   Debra

   VIP

   Denver

   34 reviews

   5.0

   34 reviews

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sevice was 5 star…Alex rocked and was knowledgeable about the menu. Their signature lamb fondue was fabulous…a must try. All the food was prepared beautifully and served hot.
   

   ELWAY'S DowntownResponded 4 days ago

   Hi Debra, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our signature lamb fondue and found it to be a must-try. It's always a joy to know that our team's efforts to serve hot and beautifully prepared food are appreciated. We strive to provide the best service and it's great to hear that we met your expectations. We hope to see you again soon at ELWAY'S Downtown. Best, The Management Team
   

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4. J

   Jenn

   Denver

   1 review

   5.0

   1 review

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rebecca was an outstanding server. She was attentive and provided us not only a great experience but a wonderful meal. Hard to find service of this nature regardless of the caliber of restaurant.
   

   ELWAY'S DowntownResponded 4 days ago

   Thanks for the review, Jenn! We're thrilled to hear that you had an outstanding experience at ELWAY'S Downtown. It's great to know that our team was attentive and provided you with a great meal. We always strive to provide our guests with a memorable dining experience, and your kind words truly mean a lot to us. We look forward to serving you again soon.
   

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5. R

   Robert

   VIP

   Denver

   21 reviews

   2.0

   21 reviews

   Dined on February 23, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was too notch, server was slow and inattentive.
   

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6. T

   Thiago

   West Palm Beach

   1 review

   4.0

   1 review

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Good but not amazing as they are reputed. A bit decadent.
   

   ELWAY'S DowntownResponded 4 days ago

   Hey Thiago, thank you for taking the time to leave us a review. We're glad to hear that you enjoyed your experience at ELWAY'S Downtown. We appreciate your feedback regarding our desserts. We're always looking to improve and your input helps us do that. We hope to have the opportunity to serve you again soon. Best, ELWAY'S Downtown Management Team.
   

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7. F

   Francisco

   Denver

   1 review

   5.0

   1 review

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and extraordinary service, highly recommended
   

   ELWAY'S DowntownResponded 4 days ago

   Thanks for the feedback, Francisco! We're thrilled to hear that you enjoyed our food and found our service extraordinary. At ELWAY'S Downtown, we strive to provide our guests with the best dining experience possible, and your kind words are a testament to our efforts. We're looking forward to your next visit. Best regards, The Management Team
   

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8. A

   Amber

   VIP

   Atlanta

   4 reviews

   2.0

   4 reviews

   Dined on February 22, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We took our family to dinner last night, hoping to share a wonderful experience with them. It was terrible. Whoever “split” our steak, cut it horizontally, leaving each of us with an overcooked top and a bottom. Who does that? We didn’t want to complain in front of our guests but because of the way the steak was cut- it was overcooked and tough. The knife had a difficult time cutting through it. Service was incredibly slow and the creamed spinach was a a drippy milky mess. Our dinner was $815.00 and we expected more.
   

   ELWAY'S DowntownResponded 4 days ago

   Thanks for the feedback, Amber. We're truly sorry to hear about your recent experience at ELWAY'S Downtown. We understand how disappointing it must have been to receive such poor service and not receive the level of quality you'd expect. We take your comments about the steak and service very seriously and will address these issues with our team to ensure they don't happen again. We appreciate your patience and hope to have the chance to serve you better in the future. The Management Team
   

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9. K

   Korrie

   West Palm Beach

   2 reviews

   1.0

   2 reviews

   Dined on February 21, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I wish this was a better experience but it was overall terrible. The ambiance and food are good but the service was absolutely terrible. You’d think at the Ritz Carlton you would get 5 star service but we waited over an hour for our food, our server did not check on us between serving appetizers and waiting over an hour for our food. They avoided coming near our table for us to wave them over. But then quickly came to our table after the food runner served our food to us… the manager offered us a free dessert. Wasn’t worth our time. Very disappointed.
   

   ELWAY'S DowntownResponded 4 days ago

   Thanks for visiting us, Korrie. We're sorry to hear that your experience at ELWAY'S Downtown didn't live up to your expectations. We strive to provide excellent service and delicious food to our guests, and it seems we fell short this time. We're glad you enjoyed the ambiance and found the food to your liking, but we're sorry for the long wait and the lack of attentive service. Your feedback is invaluable and we'll certainly address these issues. We hope you'll give us another chance to provide a better experience in the future. Best, ELWAY'S Downtown Management Team
   

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10. A

    Angela

    VIP

    Denver

    2 reviews

    4.0

    2 reviews

    Dined on February 16, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Steaks were great, and I especially loved the creamy horseradish sauce. The sides could be better. We ordered the artichoke, which was a bit tough and over salted, and we ordered the brussel sprouts, which did not live up to the expectation.
    

    ELWAY'S DowntownResponded on February 21, 2025

    Hi Angela, Thank you for taking the time to review ELWAY'S Downtown. We're thrilled to hear that you enjoyed our steaks and creamy horseradish sauce! We appreciate your feedback on our sides. We're sorry to hear that the artichoke and brussel sprouts didn't meet your expectations. We'll certainly take your comments into consideration as we continuously strive to improve our menu offerings. We hope to see you again soon for another round of delicious meals! Best wishes, ELWAY'S Downtown Management Team
    

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