Best Restaurants for Afternoon Tea in Washington Heights

Servers at the restaurant were great. So were the hostesses inside. Food and tea were delicious as always. The gal checking reservations at the entrance to the hotel to admit guests inside could use a refresher in customer service. How about welcome guests warmly with a smile? Say hello or good morning? Make eye contact? Literally anything other than the cold front she put on. Maybe she hates her job? For paying $500+ for tea time lunch you shouldn’t act like we’re inconveniencing you. She also didn’t offer the lift for my stroller and just watched us struggle carrying it up the stairs and no one grabbed the door to help. They stand on the stairs looking down on people trying to come inside like they’re better than everyone else. That part is odd.

Have been coming here for years and have experienced a few transitions but it seems LM finally has settled on the right combination of factors for a delightful and plentiful tea in the same charming venue we all know and love. Servers were kind and tea service on point. I appreciate the new approach without the teapot on the table.

Outstanding service and delicious steak. Food came in hot just like we like. Armin was our server/waiter. He was so attentive. Thank you.

This is my second time coming to this teatime. It was awesome as the first however, what I think is as important as the quality of the food and chocolates was the experience of the ambience. Jonny (the trouble maker)  has made both this experience and the last one equally as enjoyable. Next time I will call in advance and make sure he’s there before booking. 

It is world class! Definitely worth taking it all in.