Five Crowns

Review summary

1. D

   Dan

   Orange County

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was outstanding as was ambience, food was mediocre at best, ribeye was tough and other menu items were not available
   

   Five CrownsResponded 1 day ago

   It's wonderful that you enjoyed our service and ambiance, Dan! We appreciate your feedback on the food and will share your comments with our culinary team. Thank you for sharing your thoughts, and we hope to provide an all-around exceptional experience next time.
   

   Is this helpful?

2. R

   Rita

   VIP

   San Francisco

   119 reviews

   5.0

   119 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always so delicious! One of our favorites places to eat.
   

   Five CrownsResponded 3 days ago

   Rita, we're thrilled that you consider us one of your favorite dining spots! Thank you for your kind words. We look forward to welcoming you back for another delicious experience!
   

   Is this helpful?

3. H

   Henry

   Orange County

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I haven’t been since before Covid so we went for an anniversary dinner and it was outstanding. Everything was the way I remember in terms of food quality. The prime rib was super tender and melted in your mouth and all the side dishes were delicious our servers and service crew were great. Everything was prompt And efficient not bothersome at all. 
   

   Five CrownsResponded 3 days ago

   We're thrilled you chose to celebrate your anniversary with us and enjoyed the prime rib and service. Thank you for sharing your memorable experience, and we look forward to your next visit!
   

   Is this helpful?

4. H

   Howard

   Orange County

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was amazing, courteous and they made us feel welcome.
   

   Five CrownsResponded 3 days ago

   We’re delighted to hear you felt so welcomed, Howard! It was a pleasure serving you and we're glad you enjoyed your experience. Looking forward to your next visit!
   

   Is this helpful?

5. A

   Arlene

   VIP

   Orange County

   91 reviews

   5.0

   91 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal Excelllent service Bus boy efficient Dinner served in a timely manner Unlike my last visit
   

   Five CrownsResponded 3 days ago

   Arlene, we're absolutely thrilled to know that your recent dining experience met your expectations with excellent service and a timely meal. It's wonderful to hear everything went smoothly, and we appreciate your continued support. Looking forward to welcoming you back again soon!
   

   Is this helpful?

6. S

   Susan

   VIP

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I was disappointed that my steak came out too well done and others were undercooked.
   

   Is this helpful?

7. D

   Dan

   Central Coast

   1 review

   1.0

   1 review

   Dined on January 15, 2025

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 4

   Purchased gift card 2 weeks ago and the restaurant would not honor our gift cards.
   

   Five CrownsResponded on January 15, 2025

   It's concerning to hear about the situation with the gift card, Dan, as our goal is to ensure a seamless experience for our guests. Please reach out by calling the restaurant directly so we can address the matter promptly. Thank you for bringing this to our attention.
   

   Is this helpful?

8. D

   Deborah

   Central Coast

   1 review

   5.0

   1 review

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had the most amazing waitress tonight. Had a wonderful warm smile and we had a great connection with her. She made the evening a very special one for our 47th Anniversary. The food was as delicious as we remembered. We haven’t been there for over 30 years.
   

   Five CrownsResponded on January 15, 2025

   Deborah, we're thrilled to hear about your delightful evening celebrating your 47th Anniversary with us! We're also glad our food lived up to your memories after all these years. We appreciate you sharing this memorable experience and look forward to welcoming you back again soon!
   

   Is this helpful?

9. S

   Scott

   Washington DC

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been dining here for 52 yrs. It is still great!
   

   Five CrownsResponded on January 14, 2025

   It's wonderful to know, Scott, that after 52 years of dining with us, you continue to enjoy your experiences! Your long-standing support means the world to us, and we're thrilled to keep serving you.
   

   Is this helpful?

10. S

    Sue

    Orange County

    4 reviews

    3.0

    4 reviews

    Dined on January 12, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    I ordered the Crown cut prime rib It was very good. However it came with the incorrect side dishes. I ordered the cream spinach and corn. I was served creamed spinach and mashed potatoes. The server Vickie brought me an order of cream corn. My husband ordered the pork chop. It was well over cooked. He did not enjoy it. Our friend who was with us is vegan. There were no options for her to order. She had the 5 Crown salad without bacon and cheese. She ordered the squash which was served with cheese. The other which I cannot remember the name of it came with butter. She sent both back and had nothing else to eat. The server said she had told the galley to prepare both vegetables vegan style but that did not happen.
    

    Five CrownsResponded on January 13, 2025

    Sue, thank you for sharing your experience with us. Your feedback regarding the incorrect side dishes, the pork chop, and your friend's vegan options will be shared with our team to ensure improvements are made. We strive to provide a variety of dishes to accommodate all dietary preferences and are concerned that your experience fell short. We appreciate you bringing these concerns to our attention. Please reach out to us by calling the restaurant so we can address. Thank you.
    

    Is this helpful?