Fleming's Steakhouse - Woodland Hills

Review summary

1. S

   Susan

   Los Angeles

   25 reviews

   5.0

   25 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Victor was our server. He was excellent! He was very attentive to us, nice sense of humor, and friendly. We had the Prix Fix menu with mushroom brie soup. It was excellent and a filet mignon with a Cabernet reduction sauce, which was very tasty. It was served with some spinach that had lots of flavor. I can always count on Flemming’s food to be good. So glad they’re open for lunch in December. What a treat! 
   

   Fleming's Steakhouse - Woodland HillsResponded 3 days ago

   Thanks for the feedback, Susan! We're thrilled to hear that you enjoyed your meal at Fleming's Steakhouse - Woodland Hills. It's great to know that our Prix Fix menu with mushroom brie soup was to your liking and that the filet mignon with a Cabernet reduction sauce hit the spot. We always aim to provide excellent service and it's fantastic to hear that our team was friendly and attentive. We're glad you enjoyed the food and we can't wait to welcome you back for lunch in December!
   

   Is this helpful?

   Report
2. L

   Lili

   Los Angeles

   1 review

   vip
   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our favorite Tuesday date-night. The Tomahawk Special is the best! Love the Lobster Mac-n-Cheese. Service is always excellent.
   

   Fleming's Steakhouse - Woodland HillsResponded 3 days ago

   Hey, thank you so much for your kind words! We're thrilled to hear that we're your favorite Tuesday night spot and that you enjoyed our Tomahawk Special and Lobster Mac-n-Cheese. We take pride in our excellent service and it's great to know that it left a positive impression on you. We can't wait to welcome you back for another excellent dining experience. Best wishes, Fleming's Steakhouse - Woodland Hills Management Team.
   

   Is this helpful?

   Report
3. L

   Lance

   Los Angeles

   70 reviews

   vip
   5.0

   70 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It's one of our go to places. Service, food and value.
   

   Fleming's Steakhouse - Woodland HillsResponded 3 days ago

   Hello Lance, Thank you for being a loyal patron at Fleming's Steakhouse - Woodland Hills. We're thrilled to hear that you consistently enjoy our service, food, and value. We noticed that you rated our value a bit lower and we appreciate your feedback. We strive to provide the best experience for our guests and your feedback helps us do just that. We look forward to serving you again soon. Best regards, The Management Team
   

   Is this helpful?

   Report
4. C

   Christian

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   As always amazing food and experience. They make the best Old Fashioned. The wait staff and busboys are very well mannered. Thank you.
   

   Is this helpful?

   Report
5. K

   Kevin

   New York City

   37 reviews

   vip
   3.0

   37 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   It was Thanksgiving, so please take this into account, but it seems like they weren't ready for the holiday. It took 15 minutes to valet park the car - there weren't enough valets to handle the crowd. Then, our reservation was not honored - 30 min wait with no apology and no accommodation. When we were at the table, no one came by for another 10 minutes - we had to stop another server to find ours. When they came they "threw their serving partner under the bus" by telling us that they told them to bring water and bread as soon as we were seated. Food was ok - turkey very peppery and dry, dressing with little flavor and not enough asparagus for the table. Service continued to be slow throughout the meal. Dessert was the best part - but no pumpkin anything. Have had good meals there before but I would not go back for a holiday dinner.
   

   Is this helpful?

   Report
6. J

   John

   Los Angeles

   7 reviews

   4.0

   7 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Thanksgiving dinner. Restaurant was either really busy, running behind, or overbooked. Had to wait 30-minutes despite having a reservation at 6:30. Food was excellent but service was ok. Somewhat pricey but expected for a steakhouse. The sea bass was overpriced and was a small portion.
   

   Is this helpful?

   Report
7. R

   Rhonda

   Los Angeles

   65 reviews

   4.0

   65 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Taylor was great. Food prepared incorrectly but to be expected on the holiday crowd. Still one of are favorite places to dine
   

   Is this helpful?

   Report
8. S

   Sharon

   San Diego

   14 reviews

   2.0

   14 reviews

   Dined on November 29, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Thanksgiving Chaos! Having enjoyed Flemings many times over the years, it was a natural choice for Thanksgiving, or so we thought. The restaurant had crammed in many tables for the holiday, which made the experience cramped and not relaxing. More importantly, they appear to have failed to add staff in the kitchen and the floor, while over booking who they served. The staff was overwhelmed at best, as the kitchen backed up and caused reservations to back up. Our food was delayed and came out luke warm. We dared not send it back because it took over an hour to receive in the first place. Patrons with later reservations blocked every aisle waiting as the disaster compounded. We were stuck for over 3.5 hours trying to be served the meal we (2 people) had ordered. And, the valet (no one was allowed to self park) lost our car and we had to scout it down in the parking lot ourselves after paying $14 for that privilege. Not to be repeated by us—and hopefully not by Fleming’s Management!
   

   Is this helpful?

   Report
9. J

   James

   Los Angeles

   29 reviews

   vip
   1.0

   29 reviews

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Thanksgiving dinner was ruined by a poor experience including having to take our food home instead of having it at the restaurant after 3 HOURS waiting to be served (a table of 4), whilst watching all the people around us being served though they arrived after we did, and they were tables of 7 and 10 people. Then, after getting our cold food home, they screwed up the order for all items.
   

   Is this helpful?

   Report
10. C

    Craig

    Los Angeles

    1 review

    3.0

    1 review

    Dined on November 28, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 2

    The staff and service were excellent. One of our steaks was very tough, the other was overcooked and had to be sent back. The second one was outstanding.
    

    Is this helpful?

    Report