Francesca's on Chestnut

Review summary

1. A

   Alexis

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing, we got drinks, an appetizer, entrees and two desserts and everything tasted so good. I truly think no matter what we ordered we would’ve loved it.
   

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2. OT

   OpenTable Diner

   Grand Rapids1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 2

   This was a very nice restaurant. The food was good, but I wouldn’t say excellent. The service was friendly but maybe a little too fast. Didn’t have much time to enjoy conversations before the main course arrived. It was very loud. It was hard to even hear the waiter talk to us.
   

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3. M

   Madison

   Milwaukee1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So so good!! Highly recommend to anyone looking for good atmosphere, good food, but not too much hustle and bustle! Very lowkey but lively environment. The limoncello drink is amazing.
   

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4. d

   david

   Chicago9 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Veronica did a wonderful job with serving us tonight everything was awesome except for the noise level
   

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5. R

   Ryan VIP

   Chicago4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding customer service. And it was possible to hold a conversation with other diners without being blasted by annoying background music!
   

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6. M

   Maggie VIP

   Chicago19 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit - excellent food, service and ambience - we recently moved into the immediate neighborhood and look forward very much to returning
   

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7. K

   Kaitlyn

   Unspecified1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and the ambiance was also great. The service was quick and very helpful and kind. I got the rolli alla francesca and that tasted really good and left me full. I also got the CARPACCIO CON AVOCADO and wasn't sure what it was exactly but it ended out tasting pretty good as well. Definitely would recommend going!
   

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8. GB

   GaetanoB VIP

   Las Vegas5 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Bad luck or a trend? Not our style to bash, so here is an attempt at being constructive with some suggestions. We have dined there about 6 times in last few years and have had service issues 3 of those times. Food ordered has been wrong multiple times, staff forgot about us, waited 20 mins+ for someone to take our order multiple times. Once issue is recognized they make it right. However, it may be helpful if the following is considered: write down the orders, repeat orders back to customers, take drink order shortly after being seated, staff advises manager of all problems and manager personally talks to customers that had issue instead of walking around. This probably happens sometimes, but should be consistent rule since we didn’t experience that follow up to correct problem even though the manager was in the dining area.
   

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9. D

   Drew

   New York City1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the rigatoni with eggplant and mozzarella. It was delicious. Definitely gonna go back.
   

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10. OT

    OpenTable Diner VIP

    Chicago1 review

    5.0

    Dined on March 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a wonderful time and, in particular, found the service to be delightful. Our server, Lizzy, was attentive, friendly, and such a pleasure to meet. Food was great but everything was made better by such great customer service by Lizzy. We will definitely come back!
    

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