Franck's

Review summary

1. K

   Ken

   VIP

   Seattle

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful and imaginative seven course experience. Always a great experience at Franck’s.
   

   Franck'sResponded today

   Dear Ken, We appreciate you taking the time to post such a wonderful review! We are pleased knowing you have dined at Franck's on several occasions and you had an excellent experience each time. We hope you will come back often to enjoy more of our hospitality and wonderful creations by our chef. Warm Regards, Franck's Management
   

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2. D

   Daniel

   Salt Lake City

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Franck's did it again - we had an AMAZING Valentine's Day 8-course dinner and every single dish was outstanding. Truly a hidden gem in Utah.
   

   Franck'sResponded 1 day ago

   Dear Daniel, It is wonderful to hear that your Valentine’s Day dinner at Franck’s was such a memorable experience. An eight-course menu is a special way to celebrate, and we are delighted that each dish curated was a delicacy. Thank you for your kind words—we look forward to welcoming you back for another exceptional meal! Warm Regards, Franck's Management
   

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3. J

   Jodi

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been to Franck's for special occasions and it never disappoints. Every dish was beautiful and delicious and the service was impeccable.
   

   Franck'sResponded 4 days ago

   Dear Jodi, We are happy to know you have dined at Franck's on several occasions and that each experience has been spectacular. We are delighted you received excellent, attentive service and enjoyed our quality meals. We look forward to welcoming you back soon. Warm Regards, Franck's Management
   

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4. M

   Melissa

   VIP

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined on February 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my mother's birthday here and we loved it! Everything we ordered was so delicious and beautifully presented. The brioche bread with miso butter, the tomato danish, the meatloaf, and their soup! I would honestly come back even just to try their soups and different appetizers it was seriously that good! Plus the service was great, very attentive and kind. We are definitely coming back!
   

   Franck'sResponded 6 days ago

   Dear Melissa, We are thrilled you chose to celebrate your mother's birthday with us. We are pleased to know your entrees were expertly prepared and that we could provide you with an inspiring dining experience. It is also great to know you loved our wonderful service. Thank you for the kind review of Franck's. We look forward to seeing you both on your next visit to Salt Lake City. Warm Regards, Franck's Management
   

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5. J

   Jeff

   VIP

   Salt Lake City

   19 reviews

   5.0

   19 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a very good dinner experience at Franck’s . Food quality was very good, Wendy was a very attentive server. Our only negative issue was the noise level in the restaurant at 7:30pm on a Friday night. While I realize the restaurant can’t control the guests at their tables, it seemed like all of the larger parties were celebrating events with lots of loud voices….. I highly recommend Franck’s considering the entire experience overall.
   

   Franck'sResponded on February 2, 2025

   Dear Jeff, Thank you for taking the time to let us know how much you enjoyed your overall time with us and loved our inspiring service and local flavor. We will ensure that Wendy knows how much you appreciate their attentive hospitality. However, we are very sorry your experience was compromised due to the noise level in our restaurant. We know it can get loud when we are at capacity, and we are very grateful for your patience. Thank you again for recommending us to fellow guests, and we look forward to our next opportunity to serve you again at Franck's. Warm Regards, Franck's Management
   

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6. J

   Jen

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I live the unique menu, service and atmosphere.
   

   Franck'sResponded on February 3, 2025

   Dear Jen, What a pleasure reading your comments! We enjoy offering our guests a simple, elegant atmosphere combined with our devoted staff. Thank you for leaving your review and for the generous remarks about our menu. It was our pleasure having you and your husband at Franck's, and we hope to see you both again soon. Warm Regards, Franck's Management
   

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7. R

   Regan

   VIP

   Hawaii

   1 review

   5.0

   1 review

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I had an amazing experience with the entire team! The food was creative and timeless- great blends of classic preparation with a twist. The servers were attentive and made us feel like we were transported into a Michelin starred restaurant in France or Italy- thank you!!
   

   Franck'sResponded on January 20, 2025

   Dear Regan, It was a pleasure welcoming you and your wife to Franck's. We are glad our associates left a lasting impression and that you were impressed with our delicious food offerings. We will be sure to share your kind praises with our entire team. Thank you for being our guest, and we look forward to having you back soon. Warm Regards, Franck's Management
   

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8. J

   Jeff

   Salt Lake City

   13 reviews

   4.0

   13 reviews

   Dined on January 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Love the elements of each dish, but when put together, the plating just does not work. Jeff B
   

   Franck'sResponded on January 17, 2025

   Dear Jeff, While we are glad your overall dining experience with us was pleasant, we regret not meeting some of your expectations with your meal. We strive to deliver only the best to our guests, but we understand you were dissatisfied with your selections on this visit. We will speak with our chef about your concerns to ensure that our menu items continue to be as exceptional as we know they can be. Thank you for choosing Franck's, and we would welcome the opportunity to have you revisit and try our menu again. Warm Regards, Franck's Management
   

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9. C

   Craig

   VIP

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is FANTASTIC! We will be back to check out the next seasonal menu!
   

   Franck'sResponded on January 6, 2025

   Dear Craig, We're thrilled you had such an excellent experience at Franck's and appreciate the perfect rating! We are devoted to creating a memorable dining experience with world-class service and a friendly atmosphere met with calculated flavor combinations using only the freshest ingredients. We are pleased that you loved your visit. It's exciting to know you're looking forward to returning, and we can't wait to welcome you back soon. Thank you. Warm Regards, Franck's Management
   

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10. S

    Sam

    Salt Lake City

    1 review

    2.0

    1 review

    Dined on January 4, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 5

    Asked waiter if the short rib had garlic and he said almost none. The chimichurri had big chunks throughout. Had to flag down the individual who was filling our water to get more drinks because our waiter didn’t come over for 15 minutes. Maybe my fault for the order of the pork loin because it had a cotton candy dashi. I like sweet dishes but this was almost desert like with the amount of sugar in it. We saved up for this meal and we were both disappointed in the service and most of the food.
    

    Franck'sResponded on January 4, 2025

    Dear Sam, We strive to ensure each guest has a satisfying experience; therefore, we want to extend our apologies for not meeting your expectations. With an aspiration to always exceed guest expectations, we regret the disappointment with the food. Your helpful feedback highlighted several areas where we could focus on improving our guest experience. We have shared your comments with the appropriate individuals. We are also sorry for the service issues you had during your time with us. Once more, thank you for providing input that will ultimately help us improve our services. We hope you choose us again so that we can provide you with a premium dining experience that not only meets but exceeds your expectations. Warm Regards, Franck's Management
    

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