Franck's

Review summary

1. C

   Craig

   VIP

   Houston

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is FANTASTIC! We will be back to check out the next seasonal menu!
   

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2. S

   Sam

   Salt Lake City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Asked waiter if the short rib had garlic and he said almost none. The chimichurri had big chunks throughout. Had to flag down the individual who was filling our water to get more drinks because our waiter didn’t come over for 15 minutes. Maybe my fault for the order of the pork loin because it had a cotton candy dashi. I like sweet dishes but this was almost desert like with the amount of sugar in it. We saved up for this meal and we were both disappointed in the service and most of the food.
   

   Franck'sResponded 1 day ago

   Dear Sam, We strive to ensure each guest has a satisfying experience; therefore, we want to extend our apologies for not meeting your expectations. With an aspiration to always exceed guest expectations, we regret the disappointment with the food. Your helpful feedback highlighted several areas where we could focus on improving our guest experience. We have shared your comments with the appropriate individuals. We are also sorry for the service issues you had during your time with us. Once more, thank you for providing input that will ultimately help us improve our services. We hope you choose us again so that we can provide you with a premium dining experience that not only meets but exceeds your expectations. Warm Regards, Franck's Management
   

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3. A

   Andrea

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went on NYE for their special dinner menu. Wonderful experience - from the food to the service.
   

   Franck'sResponded 2 days ago

   Dear Andrea, What a pleasure to be a part of our New Year's Eve celebrations here in Salt Lake City. We are delighted we exceeded your expectations and helped to make your visit memorable. We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Thank you for choosing us and for leaving your generous comments. We look forward to seeing you at Franck's again soon. Warm Regards, Franck's Management
   

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4. J

   Jeffrey

   Baja California

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our New Year’s Eve dinner. We do this every year. Franck’s is a fantastic culinary experience. The food quality, preparation, and presentation is without peer. The ambience with the fire and the soft music makes for a romantic experience. Highly recommend to one and all.
   

   Franck'sResponded 3 days ago

   Dear Jeffrey, What a pleasure to be a part of your New Year’s Eve dinner here in Salt Lake City. We are delighted we exceeded all of your expectations and helped to make your visit so memorable. Thank you for your continued loyalty over the years and for your recommendation. We look forward to seeing you at Franck's again soon. Warm Regards, Franck's Management
   

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5. M

   Max

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for our anniversary last night. One of the best meals and experiences we’ve had have ever had. We will definitely be coming back. Thank you to the chefs and staff! You made our night magical.
   

   Franck'sResponded 4 days ago

   Dear Max, What a pleasure to be a part of your anniversary here in Salt Lake City. We are delighted you enjoyed your evening, and our chef will be happy to know you loved your meal! French at heart, with a contemporary and original twist, we believe our cuisine offers something for everyone. Thank you for choosing us and for leaving your generous comments, and we look forward to seeing you at Franck's again soon. Warm Regards, Franck's Management
   

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6. B

   Brian

   Chicago

   1 review

   5.0

   1 review

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love Franck’s! Hands down one of the best dining experiences you will have in Utah!
   

   Franck'sResponded on December 23, 2024

   Dear Brian, What a delight for us to read your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Thank you for leaving your review and for the generous remarks about your dining experience. It was our pleasure having you at Franck's, and we hope to see you again soon. Warm Regards, Franck's Management
   

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7. M

   Marilyn

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   reservation was on time and the food was excellent. The waiter was helpful in making suggestions and service was good.
   

   Franck'sResponded on December 15, 2024

   Dear Marilyn, Thank you for such an excellent review of your dining experience at Franck's. We will certainly share your compliments with our entire staff. They will be delighted to know your meal was perfectly prepared and that you found our hospitality to be so thoughtful and attentive. Thank you again for your generous remarks, and we hope to see you often. Warm Regards, Franck's Management
   

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8. L

   Lorraine

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From using the valet, to the excellent waitress service, the deliciously prepared food to the charming ambience. I would highly recommend this restaurant to anyone wanting a fine dining experience.
   

   Franck'sResponded on December 9, 2024

   Dear Lorraine, Since Franck's first opened, we have strived to make our name synonymous with a fantastic dining experience, and we are delighted to know you enjoyed our comfortable atmosphere, excellent service, and amazing food. Thank you for your recommendation, and we look forward to serving you again! Warm Regards, Franck's Management
   

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9. J

   Justin

   VIP

   Salt Lake City

   41 reviews

   5.0

   41 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Franck’s! They always do such a good job. We started with the tomato danish, which was very unique and tasty. Cocktails were such a fun fall spin on old classics. I had the lamb shank, which was fall off the bone perfect and the complexity of the rest of the dish makes exploring and mixing and matching elements a journey of discovery. My partner had the mushroom pasta. With 5 different types of mushrooms, the textures and flavors were also a delight to the mouth. Malbec and Zin were good pairings for our mains.
   

   Franck'sResponded on December 8, 2024

   Dear Justin, Thank you for the excellent review. We are thrilled you loved your time at Franck's. We enjoyed sharing our love of hand-crafted cocktails, unique dishes, and stellar hospitality. It was our pleasure to have you with us, and we hope to see you again soon. Warm Regards, Franck's Management
   

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10. K

    Kurt

    VIP

    Salt Lake City

    56 reviews

    5.0

    56 reviews

    Dined on December 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and wonderful food. We will be back again and again.
    

    Franck'sResponded on December 15, 2024

    Dear Kurt, Thank you for sharing about your wonderful evening dining at Franck's! We are delighted to hear that your entrees were expertly prepared and that you were pleased with our friendly and thoughtful service. It was a pleasure having you, and we all look forward to seeing you again soon. Warm Regards, Franck's Management
    

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